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NHS Greater Manchester Integrated Care
About
Contact
- Address
- NHS GM Integrated Care
- 3 Piccadilly Place
- Manchester
- M1 3BN
- Contact Number
- 0161 290 4902
Find out more
JobsPrimary Care Digital Facilitator
Closed for applications on: 6-Jun-2022 00:01
Vacancy status: Closed
Closed for applications on: 6-Jun-2022 00:01
Key details
Location
- Site
- ST James' House Salford
- Town
- Manchester
- Postcode
- M6 5FW
- Major / Minor Region
- Lancashire
Contract type & working pattern
- Contract
- Fixed term: 12 months (Secondment opportunity if supported by current manager/employer)
- Hours
- Full time
- Part time
Salary
- Salary
- £32,306 - £39,027 pa
- Salary period
- Yearly
- Grade
- (Band 6)
Specialty
- Main area
- Information Management and Technology
Job overview
Primary Care Digital Facilitator Role
We are looking for someone who is dynamic and conscientious to join our Digital Facilitation Team for primary care, as part of the Greater Manchester digital first primary care program. The digital first primary care program will work across all 10 Greater Manchester localities.
This role holds a significant amount of personal responsibility and accountability: You will need to be someone who can self-motivate, problem-solve, and manage your own workload and priorities. You will possess excellent interpersonal and communication skills to be able to build relationships with the GP Practices you work with and support with other, Greater Manchester and general practice digital first programs and projects. You will do this by working with people, building relationships, and directly supporting staff working in General Practice.
You will be joining a new team of primary care digital facilitators and will receive supportive training in helping you develop service improvement and digital transformation skills and primary care IT system training.
We are interested in applicants based anywhere in Greater Manchester, so please include your 1st and 2nd choice locations in the additional information part of your application form, from the bases located in one of the following 6; Bury, Trafford, Oldham, Central Manchester, Tameside and Glossop (T&G), Heywood, Middleton and Rochdale (HMR).
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To co-ordinate the use of GP clinical systems and digital technologies within primary care, in order to support improvements to the health of the local population and to support the general management of patients and practices. This will involve supporting neighbourhoods, standardising data recording and working processes as well as facilitating training and behaviour change regarding Information Management and Technology within the neighbourhoods. The primary care Digital Facilitator will work with neighbourhood managers to deliver targets.
There would be an expectation for you attend the office as required and travel in the area of your locality, including across into other areas of Greater Manchester as required and dependent on the programme of work
The successful candidates will be enrolled on to a mixture of face to face training and then, quarterly training will mainly be delivered via Microsoft teams to support skills improvement.
Part time hours will be considered
Working for our organisation
The digital facilitators for primary care
The roles are unique and new for Greater Manchester aimed to improve patients access to primary care by optimising digital.
The facilitators will be recruited to work mostly in one of six of Greater Manchester’s 10 localities and will also work with other digital facilitators to carry out work for Greater Manchester in line with the formation of our integrated care system.
Day to day a digital facilitator will be working with GP practices in a locality with the support of the locality IT team and they will report to a senior digital facilitator leader who will be responsible for the digital facilitators across five of the localities, for support and line management.
In addition, the digital facilitators will be enrolled into our new digital first academy where they will be able to receive training and support with skills to enable them to be effective facilitators and develop new transferable skills that can be captured and used in this role and help the facilitators in their career journey in the NHS.
Greater Manchester Integrated Care System (ICS) - please see the attached document
Detailed job description and main responsibilities
Maintain excellent communication with all staff, patients and all stakeholders, ensuring all organisational and practice information is accurate and up to date for programmes and projects.
Work directly with the Business Intelligence teams to support and report on successful delivery and performance objectives.
To work autonomously and refer to Informatics manager as necessary.
To communicate effectively at all levels and multidisciplinary Primary Health Care Teams and to foster and promote effective lines of communication within GP practices.
Leads the delivery of projects and work packages, to meet business needs and deliver agreed benefits, utilising the necessary resources and skills.
Please note this vacancy may close early after a sufficient number of applications have been received.
Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful.
As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.
The successful candidate will be subject to the completion of satisfactory probationary period.
General Data Protection Regulation (GDPR)
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of the organisation of the types of data we process about you.
Person specification
Qualifications
Essential criteria
- Educated to Degree standard or good standard of education with proven relevant experience.
- European Computer Driving License (ECDL) or other relevant IT qualifications
Skills Knowledge and Experience
Essential criteria
- Experience of working in a professional environment
- Experience of using high level IT functionality
- Experience of user support, recording, assessing and responding to user queries, and providing resolutions to problems and referring for follow-up training/advice and guidance if appropriate
- Evidence of excellent customer services and approach to service delivery
Desirable criteria
- Experience of working under pressure particularly with end-users at all levels of seniority
- Knowledge of GP clinical information systems and clinical coding
Further details / informal visits contact
- Name
- Steve Boyle
- Job title
- Programme Director
- Email address
- [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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