Trac proudly powers the recruitment for

East and North Hertfordshire NHS Trust

About

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

We have recently partnered with the world-renowned Virginia Mason Institute in an exciting 3-year programme to create and embed a quality management system – our ENH Production System. Drawing on years of quality improvement and culture change experience, the ENH Production System will equip our teams to identify areas for improvement, make changes and measure impact – all with the patient at the centre.

Contact

Address: Lister Hospital; Coreys Mill Lane; Stevenage; Hertfordshire; SG1 4AB
Contact Number: 01438 314333

Find out more

Jobs Website

Closed

COVID-19 Vacancy

Ref: 361-UPL-4881618 Vacancy ID: 4881618

Medical Secretary - Community Paediatrics

Closed for applications on: 7-Feb-2023 00:00

Vacancy status: Closed COVID-19 Vacancy

Closed for applications on: 7-Feb-2023 00:00

Location

Site: Danestrete Stevenage
Town: Stevenage
Postcode: SG1 1HB
Major / Minor Region: Hertfordshire

Contract type & working pattern

Contract: Permanent
Hours: Part time - 21 hours per week (4 -5 days per week)

Salary

Salary: £23,949 - £26,282 per annum pro rota
Salary period: Yearly
Grade: (NHS AfC: Band 4)

Specialty

Main area: Community Paediatrics

Here at East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

Detailed job description and main responsibilities

In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder.

Please see attached – job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.

All applicants must provide a full breakdown of all GCSE and above grades qualifications achieved

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [email protected]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.

Prince's Trust Support

If you’re aged between 16 and 30 years-old, you can get FREE employability support from The Prince’s Trust. The Prince’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&[email protected] for support.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications/Training

Essential criteria

Educated to minimum GCSE level or equivalent

Desirable criteria

Evidence of continuing development
AMSPAR Medical Secretary Diploma or touch typing experience
Shorthand/ Minute taking experience

Previous Experience

Essential criteria

Demonstrable secretarial and administrative experience
Managing appointments and diaries
Handling telephone enquiries

Desirable criteria

NHS experience
Patient administration experience
Recent medical secretary experience within NHS

Skills & Qualities

Essential criteria

Excellent communication and presentation skills
Excellent verbal/written and interpersonal skills
Excellent typing, keyboard and audio-typing skills
Ability to work independently and as part of a team
Methodical and able to prioritise own workload
Ability to adapt to change
Ability to work well under pressure
Confidentiality and sensitivity of approach
Enthusiasm, Initiative and Flexibility
Awareness of limitations of experience and role
Well presented application including relevant information for the job

Desirable criteria

Comprehensive understanding of patient needs

Knowledge

Essential criteria

Computer literacy
Medical terminology
Proficient in Microsoft word and excel software

Desirable criteria

Organisational structures
Lorenzo or similar software knowledge
CIPTS or database knowledge

Documents

Further details / informal visits contact

Name: Jo Lee
Job title: Service Coordinator - Community Paeds
Email address: [email protected]
Telephone number: 01438284990
Additional information: For further details contact Jo Lee via email [email protected]