Ward Clerk/Receptionist

Job overview

We are looking for Receptionist/Outpatient Clerks to work in a busy, customer service based role that has excellent telephone, receptionist experience and communication skills to join our Administration teams within the Gynaecology Outpatient Service at Saint Mary's Hospital. This role includes both Oxford Road Campus and Withington Hospital.

We work alongside Consultants, Nurses and AHPs to ensure patients receive the best care possible and we are looking for someone to bring a positive approach to our working environment.

Advert

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment, and data input. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.

You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team.

A friendly and conscientious outlook is also required as is the ability to liaise with all levels of staff and patients.

• The service runs 08:00 until 17:00 Monday-Friday
• Shift patterns are within the above hours

Working for our organisation

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our over 28,000 workforce to pursue their career goals.  We set standards that other Trusts seek to emulate so you’ll benefit from an extraordinary scale of opportunity.

We’re also creating a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research & innovation through the introduction of Hive; our new Electronic Patient Record system, launching in September 2022.

We’re proud to be a major academic Research Centre & Education provider, offering a robust infrastructure to facilitate high-quality research programmes. Moreover, we’re excited to be progressing our MFT Green Plan along with our vison to become an Anchor Organisation, creating new jobs, promoting healthy lifestyles, developing skills and contributing to a zero-carbon environment for the benefit of the local neighbourhood.

At MFT, we create & foster a culture of inclusion & belonging, provide equal opportunities for career development that are fair, open & transparent, protecting your health & wellbeing & shaping MFT’s future together.