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South East Coast Ambulance Service NHS Foundation Trust

About

South East Coast Ambulance Service NHS Foundation Trust is part of the National Health Service (NHS). We respond to 999 calls from the public, urgent calls from healthcare professionals and provide NHS 111 services across the region.

As part of the NHS we are regulated by the Care Quality Commission (CQC). The CQC is the independent regulator of health and adult social care in England. It ensures that health and social care services provide people with safe, effective, compassionate high quality care and encourages care services to improve.

You can find our latest report here South East Coast Ambulance Service NHS Foundation Trust - Overview - Care Quality Commission (cqc.org.uk) and previous reports on the CQC Website.

We have a vision to support our staff and provide a caring, high quality and efficient urgent and emergency care service to our communities.

Our 4,000+ staff provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire.

Our two main functions:

Accident and emergency service to respond to 999 calls
NHS 111 service for when medical help is needed fast, but it's not an emergency

We currently have a number of available roles and we would love for you to join our service.

Contact

Address: Nexus House; 4 Gatwick Road; Crawley; West Sussex; RH10 9BG
Contact Number: 0300 123 0999

Find out more

Jobs Website

Closed

Ref: 278-EOCPD-0324-CC Vacancy ID: 6140651

Clinical Practice Developer

Closed for applications on: 7-May-2024 00:02

Vacancy status: Closed

Closed for applications on: 7-May-2024 00:02

Location

Site: Crawley or Medway
Town: Crawley
Postcode: RH10 9PJ
Major / Minor Region: West Sussex

Contract type & working pattern

Contract

Fixed term: 6 months

Hours

Full time
Part time
Job share
Flexible working
Home or remote working
Compressed hours

37.5 hours per week (Full time)

Salary

Salary: £35,392 - £42,618 per annum
Salary period: Yearly
Grade: (Band 6)

Specialty

Main area: Practice Development

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Detailed job description and main responsibilities

In addition, the individual will undertake a one in six rotation through EOC to undertake call handling duties. They will interpret the patient’s description of their symptoms, analyse the information given and deliver a safe and appropriate level of care. This will ensure knowledge of practice and clinical credibility are maintained.

During their time in EOC, they will be expected to maintain their status as a subject matter expert and provide advice and support to junior colleagues.

The role will be working a rota pattern to be agreed after appointment, which will cover Monday to Sunday 08:00 – 02:00 comprising of 8 – 10hrs shifts which will offer up to 20% unsocial hours pay. Dual role will also be considered.

It maybe required that you carry out some first line management, therefore the post holder will provide leadership with regards to day-to-day working activities, on-going development, sickness management and appraisals of their direct reports.

Please refer to full Job Description document for comprehensive list of responsibilities.

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding Section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone.

DBS Requirement: A DBS check will be required for anyone new to the Trust or for internal employees who have not needed a DBS for their role previously. The check will be done prior to interview.

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable. We are a committed Disability Confident Employer and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

If you have previously applied for this role and were deemed not appointable at any stage of the recruitment process, you cannot normally apply for the same or similar role for a minimum of six months from the date of application. This is to allow time for the candidate to receive feedback and undergo the appropriate development.

Should you require an application form in an alternative format including large print or braille, please contact [email protected] stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years’ history.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.

Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.

If you are a current SECAmb employee and applying for a substantive position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. If you are currently paid under Annex 5 and this post is the same banding as your current role, you can request to remain on Annex 5, or move to Section 2.

Section 2 unsocial hours will automatically be paid via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone .

If you are a current SECAmb employee and applying for a Secondment/Acting Up position, this would not be classed as a permanent change to your terms and conditions so if your application is successful, your current unsocial hours arrangements will not change for the duration of the secondment/acting up period.

Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Person specification

Qualitfications

Essential criteria

Registered nurse or paramedic, with at least two years’ face-to-face clinical experience
Minimum of three GCSE’s or ‘O’ Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
Demonstrates a proven track record as an NHS Pathways Clinician, delivering consistently compliant audit scores.
NHS Pathways Coach’s Qualification with a minimum of 6 months coaching experience. Or, NHS Pathways Trainer Qualification with a minimum of six months training experience

Desirable criteria

Experience

Essential criteria

Able to demonstrate a minimum of 6 months experience in using NHSP to a compliant level.
Excellent understanding of the ambulance service and Emergency Operations Centre (EOC) or 111 Environment.

Knowledge

Essential criteria

Good working knowledge of the wider NHS structure and agenda.
Detailed working knowledge of operational processes in telephone triage.
In depth knowledge of NHS Pathways systems and principles of telephone triage
Technical knowledge of Computer Aided Dispatch, telephony system, voice recorder, GRS, and admin systems to enable first line support to direct reports before escalation to IT support.