Consultancy PMO

Detailed job description and main responsibilities

1.    Project Management
1.1.    Project management of required projects including scoping, the identification of milestones, communications strategies, risks and mitigation plans. 

1.2.    Have in-depth understanding of project management, for the purposes of providing direct PMO support across the business portfolio.   

1.3.    Ensure systems and processes are in place with stakeholders to implement change initiatives, facilitating collaborative working across the sector and supporting the achievement of strategic objectives.

1.4.    Liaise with colleagues to identify, design, deliver and track improvements for the purposes of supporting internal business reporting and operational aspects across the consultancy.

1.5.    Use tested and credible tools and techniques, including lean processes, to evaluate and analyse highly complex and contentious issues, which adversely affect current organisational performance. Assist with problem-solving to find and understand root causes of underperformance.

1.6.    Adapt existing or design new strategies, to enable the creation of distinctive internal process to support PMO within the business. 

1.7.    Transfer improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions.

1.8.     Collaboratively work with project leads to determine key performance indicators to enable easy tracking of deliverables by stakeholder groups.
1.9.    Design, facilitate and lead project management meetings and regular meetings with other stakeholders.

2.    RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

2.1    Use financial acumen to understand profitability across Consulting portfolios, ensuring anomalies are raised and routes to resolution are established.

2.2    Responsible for implementing and tracking financial KPIs across commissions and reporting on performance.

2.3    Responsible for collecting and presenting financial information for the purposes of internal finance reporting in the format of various dashboards.

2.4    Budget responsibility of purchasing supplies.

2.5    Monitor or contribute to the drawing up of service budgets.

2.6    Responsible for maintaining the finance cost tracker ensuring consultancy costs are captured and recorded by the relevant project leads. 

2.7    Responsible for liaising with the finance team to ensure that they have all of the data required to track consultancy cost and income. This will include but not limited to managing sign off on financial reporting from relevant leads, monitoring income against the finance plan, coordinating and capturing all data such as invoices and purchase.

3.    RESPONSIBILITY FOR LEADING AND MANAGING

3.1    Support Programme/Senior Project Managers in the understanding and the tracking of   complex interdependencies and delays between different parts of the service across the sector, be able to explain the information and help solve problems and overcome blockers/obstacles to project delivery. 

3.2    Collaboratively determine key performance indicators to enable easy tracking of deliverables to the business; and when required to do so towards stakeholders.

3.3    Responsible for mediating and advising in areas where there are differences of opinion.  This will require highly persuasive and negotiating skills for ensuring buy in from internal stakeholders, such as the executive board. 

3.4    Support with the production of documentations.

3.5    Produce materials to lead and influence existing opinions.

3.6    Actively participate in project management meetings and regularly meet with other stakeholders.

3.7    Support in developing systematic and automated reporting for RFLPS Board and customers.

4          INFORMATION MANAGEMENT – ANALYSIS AND REPORTING
4.1    Develop and manage the implementation of highly complex information systems and analytical tools.

4.2    Manage the provision of all project and programme related information.

4.3    Lead the development of improved reporting solutions for RFLPS, its customers and the Board.

4.4    Analyse, investigate and assess the information produced and reporting accordingly.
4.5    Ensure the Programme Management Office provides a ‘one stop shop’ for all programme and project related information.

4.6    Responsible for ensuring that the tested and credible tools.

4.7    Analyse performance and reporting progress across the consultancy on a regular basis, and in the format required by the Senior Team

5.    QUALITY ASSURANCE

5.1    Establish, implement and manage a quality assurance process. rectors, Programme and Project Managers in relation to delivery standards and performance.

5.3    Manage the setting of and the implementation of new standards and processes.

6. RESPONSIBILITY FOR INFORMATION RESOURCES.  

6.1    Work with other project teams to share information and learning best practice.

6.2    Manage and assess a complex range of data and make informed recommendations which are focussed on outcomes that meet external and internal customers and patients’ needs.

6.3    Design innovative and workable approaches to information gathering and data collection systems. This will include information gathering where data is difficult to get and interpret.

6.4    Use data-driven presentations to challenge existing work practices and beliefs for varying audiences.

6.5    Document projects to support Programme Managers in presenting the benefit of improvement programmes e.g. cost benefit analysis, return on investment analysis and return on expectation analysis.

7. Research & Development

7.1    Undertake complex audits and surveys related to programmes as required. As part of the continuous professional development, research and share within the team the best industry practices and examples. 

7.2    Attend professional events in relation to project management, data analysis and reporting, develop and share insights.

7.3    Research and contribute to a broader knowledge of interrelated disciplines such as data- enabled healthcare planning, data management, IT equipment and infrastructure.

8.Policy/Service Development

8.1 Support the development of local policies, SOPs and processes for the across the business portfolio.