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South East Coast Ambulance Service NHS Foundation Trust
About
South East Coast Ambulance Service NHS Foundation Trust is part of the National Health Service (NHS). We respond to 999 calls from the public, urgent calls from healthcare professionals and provide NHS 111 services across the region.
As part of the NHS we are regulated by the Care Quality Commission (CQC). The CQC is the independent regulator of health and adult social care in England. It ensures that health and social care services provide people with safe, effective, compassionate high quality care and encourages care services to improve.
You can find our latest report here South East Coast Ambulance Service NHS Foundation Trust - Overview - Care Quality Commission (cqc.org.uk) and previous reports on the CQC Website.
We have a vision to support our staff and provide a caring, high quality and efficient urgent and emergency care service to our communities.
Our 4,000+ staff provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire.
Our two main functions:
- Accident and emergency service to respond to 999 calls
- NHS 111 service for when medical help is needed fast, but it's not an emergency
We currently have a number of available roles and we would love for you to join our service.
Clinical Informatics Clinical Manager
Closed for applications on: 7-May-2024 11:27
Vacancy status: Closed
Closed for applications on: 7-May-2024 11:27
Key details
Location
- Site
- Nexus House Crawley
- Address
- Nexus House, 4 Gatwick Road,
- Town
- Crawley
- Postcode
- RH10 9BG
- Major / Minor Region
- West Sussex
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Home or remote working
Salary
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 6)
Specialty
- Main area
- Clinical Audit
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.
Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.
Job overview
The Trust has a responsibility to measure and continuously improve the quality of care that we provide. The Health Informatics Department ensures that all information collected from Patient Care Records is accurate, detailed and of high quality. We conduct documentation and clinical audits to celebrate high compliancy and highlight areas that may require improvement. We then co-ordinate those improvement actions and reaudit. We also conduct all the national auditing and feedback to our operational colleagues.
As the Clinical Informatics Manager, you will have clinical oversight for a diverse team in the health informatics department including directly managing 3 staff. You will partner closely with the Non-Clinical Informatics Manager to ensure that all audits are conducted against the audit plan and that all local and national audits are completed on time and to a high quality.
This is a new role, and you will have the opportunity to shape it, providing much needed clinical expertise to the department. This role is perfect for a clinician looking to step away from frontline clinical duties whilst still using their clinical expertise, influencing audit strategy and having an impact on patient care.
Advert
The purpose is to ensure clinical care is safe and of high quality through local and national clinical auditing, dissemination of results and associated improvement activities.
The post holder will be a registered nurse or paramedic (or equivalent clinical role) with experience in face-to-face care and clinical audit. They will be a subject matter expert in the production of clinical audits, national audit requirements, improvement activities and provide clinical oversight to the department.
The job will require working closely with the Non Clinical Health Informatics Manager and in partnership, they will be responsible for the delivery of the Trusts clinical audit improvement cycle for national and local audits. This will require an outward facing approach, working strategically to promote audit results and improvements across the Trust and in close partnership with operational and quality colleagues.
As a first line manager the post holder will provide leadership with regards to day to day working activities, on-going development, sickness management and appraisals of their direct reports.
Working for our organisation
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years’ service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Detailed job description and main responsibilities
The post-holder will have oversight of Trust wide quality dashboard, clinical audit and health informatics performance working in strategic partnership with other directorates. This includes local and national auditing.
Line management of the Health Informatics Clinical Leads (East & West) and the Health Informatics Analyst - Cardiac Arrest Analyst – management training can be provided.
Develop and deliver clinical audit/informatics content and training in conjunction with Clinical Education as subject matter expert on clinical audit.
Support the development, delivery and reporting of the Trusts Annual Clinical Audit Programme and associated Clinical Audit Annual Report, ensuring timeline prioritisation and deadlines for national and locally agreed submissions are met.
Escalate performance issues where required and lead the development of service improvement action plans and decisions around performance management.
Draft and proof-read clinical audit reports, attending and presenting reports in various Trust meetings.
Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.
Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.
Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.
In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.
Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.
As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.
The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.
The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable. We are a committed Disability Confident Employer and offer on-going support, should you be successful, with any adjustments you may need when performing your role.
When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.
Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.
The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.
If you have previously applied for this role and were deemed not appointable at any stage of the recruitment process, you cannot normally apply for the same or similar role for a minimum of six months from the date of application. This is to allow time for the candidate to receive feedback and undergo the appropriate development.
Should you require an application form in an alternative format including large print or braille, please contact [email protected] stating the vacancy reference number and we will be happy to provide this.
When completing the reference section, please include details to cover the last three years’ history.
Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.
Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.
Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.
If you are a current SECAmb employee and applying for a substantive position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. If you are currently paid under Annex 5 and this post is the same banding as your current role, you can request to remain on Annex 5, or move to Section 2.
Section 2 unsocial hours will automatically be paid via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone .
If you are a current SECAmb employee and applying for a Secondment/Acting Up position, this would not be classed as a permanent change to your terms and conditions so if your application is successful, your current unsocial hours arrangements will not change for the duration of the secondment/acting up period.
Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
- A registered nurse or paramedic (or equivalent), with at least two years’ face-to-face clinical experience.
- A Minimum of three GCSE’s or ‘O’ Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2.
Desirable criteria
- Recognised leadership/management training qualification
- A recognised clinical audit qualification
- A recognised quality improvement qualification/experience
Knowledge
Essential criteria
- Detailed working knowledge of ambulance operational processes and clinical care.
- In depth knowledge of electronic and paper care records and the data they produce.
- Detailed knowledge of the Ambulance Clinical Outcome Indicators and the national audit programme.
- Knowledge of the audit improvement cycle and health informatics
Desirable criteria
- Technical knowledge of GRS and admin systems to enable first line support to direct reports before escalation to IT support
Experience
Essential criteria
- Excellent understanding of the ambulance service environment through direct experience.
- Experience of conducting clinical audit from scoping standards, report writing, improvement activities and re-audit.
Desirable criteria
- Experience as a first line supervisor, and ability to effectively manage performance related issues and provide a supportive and open environment for staff to meet their full potential.
Skills
Essential criteria
- Confident to work independently and make own clinical judgements.
- Effective self-management, e.g. self-starter, demonstrates ability to effectively time manage and able to deliver against set objectives and deadlines.
- Competent in the use of various Trust information systems in order to retrieve and document complex information.
- Excellent communication and listening skills.
- Ability to multi task and prioritise existing workloads using a methodical and systematic approach to work.
- Ability to work within a new and developing role and take on new responsibilities, where there are opportunities for development and progression, which may be challenging due to uncertainties.
- Demonstrates ability to be organised, innovative, supportive and decisive approach to work.
Personal Qualities
Essential criteria
- Able to maintain frequent and prolonged periods of concentration due to nature of work
- Demonstrate a positive approach to work and continuous improvement of processes.
Other
Essential criteria
- Able to travel between sites for work purposes.
- Able to undertake further training/development as necessary.
- A commitment to quality & personal excellence in all areas of work.
- Ability to use reflective practice and participate in peer review.
- A commitment to and evidence of Continuous Professional Development.
- Patient experience and clinical care quality focused.
Further details / informal visits contact
- Name
- Sophie Clark
- Job title
- Clinical Audit and Service Improvement Lead
- Email address
- [email protected]
- Telephone number
- 07779623441
- Additional information
Shelley Rhodes
Health Records Manager
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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