Senior UEC Delivery Officer- Central and West Lancashire

Detailed job description and main responsibilities

Key working relationships

The post holder will have regular contact with a wide range of staff at all levels within the ICB, with senior and other representatives of local stakeholders, as well as with patients and their representatives. Some of the key direct relationships include:

• Report to senior UEC managers, supporting them with the management and delivery of the UEC functions.
• Maintain constructive relationships with internal colleagues and departments and system wide partner organisations.
• Participate in relevant internal and external working groups, programmes, projects, services and initiatives, which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice and expertise.
• Work with colleagues and system wide partners to develop and implement data collection systems that will provide accurate and timely data that support the UEC delivery programme.
• Present information, risks, and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.
• Liaise with all appropriate functions both internally and across the partner organisations.

Planning and Organisation

• Contribute to the strategic planning of UEC delivery plan, identifying interdependencies across projects/functions, potential impacts on partner organisations, resource requirements and building in contingency and adjustments as necessary.

• Contribute to the UEC programme planning process, providing input as required, and taking a lead on specific work streams as appropriate.

• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes for UEC, in accordance with local and national priorities.

• Contribute to short, medium and long-term business plans, achieving quality outcomes.

Project Management

• Lead on the implementation of identified key areas from UEC programmes including service improvement, performance management, workforce strategies and associated action plans and improvement programmes, in accordance with the agreed priorities for UEC.

• Ensure the portfolio of tasks and projects within the UEC programme/plans are managed, coordinated and delivered effectively.

• Coordinate and participate in relevant internal and external working groups and provide project advice, expertise and support where requested.

• Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.

• Work with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

• Monitor, track and manage risks and issues, proactively resolve, and escalate as appropriate
• Financial and Physical Resources

• Deliver against programme objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.

• Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.

• Provide oversight and monitoring of all aspects of the budgets of the portfolio of tasks and projects leading on.

• Evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis.

Staff Management

• Coordinate relevant training, development and recruitment activity across the team as appropriate.

• Support the training and induction of new staff.

• Manage staff, undertaking appraisals, and progressing any disciplinary or capability issues as necessary.

Information Management

• Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.

• Be responsible for the development and maintenance of databases required for regular reporting.

• Undertake complex and detailed information analysis of specific projects and produce reports requiring high levels of concentration.

• Update, maintain, organise, gather and analyse information to predict and meet future organisational needs and objectives.

Research and Development

• Contribute to the development of key performance indicators for the successful assessment of individual and work stream success

• Test and review new concepts, models, methods, practices, products and equipment.

• Contribute to ensuring there are processes in place for spreading and sharing learning and outcomes.

Policy and Service Development

• Propose changes to tasks and projects, informing policy and making recommendations for other projects delivery.

• Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to service or initiative management.

• Develop policies and procedures in own work function with an impact on the wider organisation, as required.

The main duties and responsibilities described above are not exhaustive and the post holder maybe expected to take on other responsibilities or specific tasks as required and requested.

Further, over time, it is likely the remit and requirements of the role will evolve, and the post holder will be required to adjust their working approach and style to accommodate this with the full support of line managers.