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Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
About
Northumbria Healthcare NHS Foundation Trust is an award winning NHS Foundation Trust which provides hospital and community health services in North Tyneside, and hospital, community health and adult social care services in Northumberland.
Technical Projects Support Lead
Accepting applications until: 20-May-2024 23:59
Vacancy status: Open
Accepting applications until: 20-May-2024 23:59
Key details
Location
- Site
- NEP, Stokesley, North Yorkshire
- Town
- Stokesley
- Postcode
- TS9 5QT
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Flexible working
Salary
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Grade
- (5)
Specialty
- Main area
- Information Technology and Management
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Job overview
Join NEP as a Technical Projects Support Lead and dive deep into the intricate world of technical development and support. In this role, you'll be an integral part of our team, working alongside our Technical, Projects, and Development teams to ensure the smooth operation of NEP's technical infrastructure.
As a Technical Projects Support Lead, you'll be responsible for assisting in the delivery of various technical projects, including system developments, upgrades, and patching. You'll collaborate closely with NEP Programme Managers and the Process Development Team to contribute to process and system enhancements.
Your expertise will be crucial in resolving system-related issues, serving as the first point of contact for NEP Clients and coordinating with external service providers to ensure prompt resolutions. Additionally, you'll work alongside the Northumbria IT Department to maintain NEP's IT network infrastructure and address any technical issues that arise.
If you're passionate about delving into the nitty-gritty details of technical operations and enjoy solving complex challenges, then join us at NEP as a Technical Projects Support Lead.
Advert
The Technical Projects Support Lead role at NEP is crucial for supporting the maintenance of our technical infrastructure and ensuring the successful execution of various projects. Working closely with our Technical, Projects, and Development teams, you will contribute to the implementation of system developments, upgrades, and patching.
Proficiency in Java, JavaScript, React, jQuery, HTML, CSS, and SQL is essential for this role. As the first point of contact for system-related issues, you will need strong communication skills to convey technical information efficiently and effectively to non-technical colleagues.
In addition to technical expertise, the ideal candidate will demonstrate strong decision-making skills and a customer service-oriented mindset. You will evaluate issues, compare data, and recommend solutions to meet the expectations set out in the NEP Consortium Agreements.
We are looking for someone who is not only proficient in the mentioned technologies but also enthusiastic about gaining exposure to and learning new technologies. If you're passionate about technology and eager to expand your technical stack, this role offers an exciting opportunity for growth and development.
If you're ready to join a collaborative team and make a meaningful impact in healthcare technology, then consider applying for the Technical Projects Support Lead position at NEP.
Working for our organisation
NEP is hosted by Northumbria Healthcare NHS Foundation Trust who was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022).
By Joining NEP you get the absolute best of both worlds by working for a national ERP provider, whilst still having all of the benefits of working within the NHS. You would be working in an organisation that supports its staff and focuses on staff experience as much as it does the experience of service users. Here are only some of the benefits that would be available to you as a member of the NEP Team:
Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
Support and connection through a variety of Staff Network groups
A range of flexible working opportunities
Generous annual leave and pension scheme
Access to lease car and home electronics scheme (qualifying criteria applies)
Opportunities to improve your professional development through our vast training programmes
Access to savings scheme via salary sacrifice with Northumberland Community Bank
Detailed job description and main responsibilities
We are looking for a Technical Projects Support Lead to join our team at NEP Cloud. Led by the Managing Director, our team is dedicated to the day-to-day management, maintenance, and development of NEP Cloud solutions. Comprising Technical, Applications, Business/Account Management, and Support specialists, we are responsible for system design, continuous development, and enhancement.
As a Technical Projects Support Lead, you will play a crucial role in our team, contributing to the overall delivery of our highly complex service. Additionally, you will work alongside our dedicated Customer Service team to provide front-line support and service desk facilities for all NEP Consortium Organisations.
Join us and be a part of shaping the future of financial reporting within NEP Cloud.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Northumbria Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Person specification
Qualifications
Essential criteria
- Professional qualification in IT Systems Management to degree or equivalent level or relevant experience.
Desirable criteria
- Qualification in Project Management methodologies
Further details / informal visits contact
- Name
- Sara Taylor
- Job title
- Head of Business Development
- Email address
- [email protected]
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