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Countess of Chester Hospital NHS Foundation Trust
About
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds.
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
The Countess of Chester supports diversity and views all of its staff as having potential. We have a Talent and Succession planning strategy that supports us to have people with the right capabilities and motivations across the organisation that can help us to deliver our strategic objectives and the highest quality of care for our patients. All staff have access to career conversations if they want them.
We have a new Leadership Framework that encompasses local and national drivers that support leaders at all levels to develop the behaviours and competencies that positively impact on our culture, patient and employee experience. The framework connects the Head, Heart and Hands of leadership and supports leaders to bring out the best in themselves and in those around them.
The Framework covers 4 Domains across 4 levels of Leaders.
1. Leading with Compassion and Inclusion
2. Working together in collaboration
3. Learning and Improving
4. Delivery and Performance
Food Service Team Leader
Accepting applications until: 23-May-2024 23:59
Vacancy status: Open
Accepting applications until: 23-May-2024 23:59
Key details
Location
- Site
- Countess of Chester Hospital
- Address
- Liverpool Road
- Town
- Chester
- Postcode
- CH2 1UL
- Major / Minor Region
- Cheshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
Salary
- Salary
- £22,816 - £24,336 pa
- Salary period
- Yearly
- Grade
- (Band 3)
Specialty
- Main area
- Estates and Facilities
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full Time: 37.5 Hours Per Week - Monday to Friday - Various shifts between 07:00 and 20:00
We are looking for an enthusiastic and self-motivated individual to join the Catering Services Team for the role of Food Service Team Leader.
You will be actively involved in supporting the catering department in the day to day management of the food and beverage service areas within the Staff Restaurant, the Patient Conveyor Belt Service and the Hospitality Service, to ensure the team is always achieving excellence.
You will further support the Head Chef in the management of patient’s ward beverage trollies and on site vending facilities.
Previous Applicants need not apply
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• Allocate work, arrange duty rotas and cover for annual leave and sickness
• Assist in ‘on job’ training of staff and ensure compliance with mandatory training.
• To be responsible for ensuring correct cleaning methods are adhered to
• Ensure temperature monitoring of hot and cold food is carried out and recorded for due diligence records, ensuring HACCP principles are in place.
• Ensure temperatures of fridges and freezers are recorded for due diligence
• Ordering and receiving of stock. Checking for quality and quantity
• Report defective equipment to maintenance and record
• To undertake quality and monitoring checks in all areas according to agreed frequencies and ensure that all rectifications are carried out in a timely manner.
• Ensure staff observe highest standard of personal hygiene at all times
• Requisitioning and control of provisions .
• Liaise with catering management to discuss any changes or occurrences affecting service
• Ensure strict observance of all fire, health and safety policy regulations.
• Must be trained to intermediate Food Hygiene Level, and support local training of basic food safety measures (Fridge temperatures / Probe calibration)
• Knowledge of dietary requirements specifically Halal / Kosher / Texture Modified meals /Vegan and understanding of known allergens.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Knowledge
Essential criteria
- Relevant experience in a supervisor’s role
Desirable criteria
- Knowledge/experience in customer service
- An understanding of food safety legislation
- Knowledge/experience of retail and marketing
- Experience in handling complaints
Qualifications
Essential criteria
- Level 3 Food Hygiene Certificate
- IOSH Working Safely certificate
Desirable criteria
- Intermediate Food Hygiene Certificate or willingness to complete training
- Customer Service Training or willingness to undertake training
Skills
Essential criteria
- Effective interpersonal and communication skills
- Ability to work effectively in a pressured environment and to meet deadlines
- Ability to demonstrate strong leadership and organisational skills
- Ability to delegate work appropriately and motivate staff
- Ability to work flexibly and adapt to unexpected changes
- Ability to take the initiative and responsibility
Further details / informal visits contact
- Name
- Shaun Carr
- Job title
- Deputy Catering Manager
- Email address
- [email protected]
- Telephone number
- 01244 365615
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