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Oxford University Hospitals NHS Foundation Trust
About
The Oxford University Hospitals NHS Foundation Trust (OUH) is one of the largest acute teaching Trusts in the UK, with a national and international reputation for the excellence of its services and its role in teaching and research.
Find out more about the Trust on their web-site at www.ouh.nhs.uk
Watch how OUH goes about delivering compassionate excellence on the ouhnhs YouTube channel
Advanced Laboratory Support Worker
Accepting applications until: 01-Oct-2024 23:59
Vacancy status: Open
Accepting applications until: 01-Oct-2024 23:59
Key details
Location
- Site
- Immunology Deparment - Churchill Hospital
- Address
- Churchill Drive
- Town
- Oxford
- Postcode
- OX3 7LJ
- Major / Minor Region
- Oxfordshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
Salary
- Salary
- £24,071 - £25,674 per annum/pro rota
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Immunology
- Interview date
- 10/10/2024
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
We are keen to recruit an enthusiastic, flexible and self-motivated person to join our friendly team of staff. As a Laboratory Support Worker, you will play a key role in helping to deliver and develop our comprehensive, clinical immunology service.
MAIN PURPOSE OF THE POST
- The post-holder will assist in the provision of an efficient and smooth running service within the Department by following the departmental SOP (Standard Operating Procedures) and protocols throughout all sections of the department.
- The post-holder will be mainly involved in the reception and sorting of specimens, routine processing of specimens and associated tasks, input of patient information onto the laboratory computer, disposal of infected material and preparation of reagents.
- A flexible approach to the hours of employment is required, according to the individual contract.
- Band 3 Laboratory Support Workers will have had previous experience of working in an NHS diagnostic laboratory.
Advert
You will support Healthcare Scientific staff by maintaining analytical equipment, producing chemical reagents and preparing biological specimens for analysis. You will help to meet quality standards necessary for accreditation, and ensure that protocols are followed in a way that maintains Health, Safety and Information Security for individuals, the Department and the Trust.
You will have a positive, professional approach to patient care and be keen to work as part of a busy, highly skilled team. Previous experience within a diagnostic laboratory is essential for this post.
You will be expected to actively participate in the training and development of technical, medical and support staff, as well as to be pro-active in your own continued development. As one of the largest Immunology laboratories in the UK we offer great opportunities for career development in a highly progressive working environment.
Candidates selected for interview will be contacted via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
Please ensure you read the job description and person specification attached, and that your statement in support reflects this as your application will be judged against these criteria.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilities
MAIN PURPOSE OF THE POST:
- The post holder will assist in the provision of an efficient and smooth running service within the Department by following the departmental SOP (Standard Operating Procedures) and protocols throughout all sections of the department.
- The post-holder will be mainly involved in the reception and sorting of
specimens, routine processing of specimens and associated tasks, input of patient information onto the laboratory computer, disposal of infected material and preparation of reagents. - A flexible approach to the hours of employment is required, according to individual contract.
- Band 3 Support Workers will have had previous experience of working in an NHS diagnostic laboratory.
PRINCIPLE RESPONSBILITIES
Scientific and Clinical Responsibilities
- Accepts a full range of clinical samples into the department, working
with staff within the hospital. Occasional use of stairs may be required for this purpose. - Assesses samples for urgency and prepares them by laboratory section.
- Matches samples and request forms and assigns unique laboratory
numbers, requiring complete accuracy and attention to detail. - Ensures that samples meet acceptance criteria for testing and dealing with any non-compliance in accordance with departmental protocols. Is aware of appropriate sample type for all tests.
- Is responsible for data entry into the laboratory computer system, requiring complete accuracy and attention to detail.
- Is fully conversant with relevant departmental policies and Standard Operating Procedures, ensuring that personal performance complies with UKAS standard.
- In conjunction with the registered scientific staff ensures the validity of results by the use of appropriate control materials.
- Works in cooperation with scientific staff to ensure workload is processed in a timely and efficient manner.
- Performs telephone duties that include making and receiving calls from and to the laboratory, verbally transmitting confidential results and conveying sensitive information to healthcare professionals, patients and their representatives.
- Participates in the preparation of disinfectants and reagents in accordance with SOPs and Health and Safety requirements.
- To be capable of regular manual handling (up to 5kg) and occasional
heavy lifting (up to 15 kg) e.g. disposable waste or boxes of new supplies. Training will be provided. - Participates in departmental meetings and directorate seminars and contribute to effective communication within the department.
- Communicates non-conformities to senior staff.
Analytical and Interpretation Responsibilities
- Performs a variety of manual laboratory procedures under the direct
supervision of State Registered scientific staff. Procedures include
the setting up of tests and pre-analytical sample preparation, including centrifugation and aliquotting.
Role Responsibilities
- Works to achieve competencies across the repertoire of the department as appropriate to grade at Band 3.
- Effective communication of information about specimens and test
results with other staff groups both internal and external. To include
healthcare professionals, patient representatives and commercial suppliers. - Receives sensitive information from patients and their representatives where empathic skills are required.
- Displays and maintains an appropriate level of IT skills, in order to input patient and request data, maintain and amend patient records and interrogate the laboratory and hospital databases.
Performs a range of administrative tasks in all sections of the laboratory as required. This includes archiving and retrieval of specimens and data, maintenance of archived material and collection of data for audits. - Ensures efficient use of resources and is aware of stock levels and rotation, storage conditions, batch numbers and expiry dates where this is required.
- Ensures appropriate stock levels are maintained in own area of operation, this may include issuing stock to external departments and ordering stock from external suppliers under supervision.
- Maintains a clean and safe working environment through good
housekeeping practices including the preparation of laboratory
disinfectants. This may include disposal of clinical waste, autoclaving,
decontamination of work areas. - Is aware of Clinical Governance, Control of Substances Hazardous to
Health (COSHH) and local Health and Safety polices, reporting problems, errors or breaches to the senior staff. - Dispatches biological samples to referral centres. Ensures that sample packaging is compliant with SOP guidelines.
- Solves day-to-day problems e.g. mislabeled and lost specimens.
- Provides support and assistance to newly appointed staff, which may
include demonstration of procedures. - Where appropriate and after training provides phlebotomy service to
the department. - Participates in training of other staff.
- Work in analytical areas of laboratory as required.
Supervisory Responsibilities
- Leadership role with extra training and supervision responsibilities for new staff, visitors, work experience students and clinical colleagues.
- Acts as a mentor to less experienced staff of all grades.
- Provide appropriate advice and guidance when required.
- Uses own initiative to prioritise urgent work.
Other Responsibilities
- Demonstrates excellent personal communication and team working skills.
- Complies with the requirement to practice within data protection and
confidentiality guidelines. - Works to ensure that departmental performance targets are met by
continually assessing priority of work. - Attends departmental and Trust-wide staff meetings as appropriate.
- Attends regular appraisal, maintains competence levels within the
Department and assists in own personal and professional development. - Maintains good work relations with all members of staff and to promote effective team working.
- Treats everyone associated with the Oxford Universities Hospital Trust courtesy and respect.
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.
Nursing and Midwifery: For candidates applying from outside the UK: Please be advised that we work in partnership with Envertiz who will be managing your recruitment therefore by applying you are consenting to us passing your contact details and application to Envertiz so they can manage your recruitment and on-boarding. If you do not consent to this, please do not apply.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
No unsolicited recruitment agency telephone calls or emails.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Education, Qualifications, Experience, skills
Essential criteria
- GCSE English and Maths or equivalent
Desirable criteria
- GCSE or equivalent in Science
- GSCE or equivalent Maths
Experience and Knowledge
Essential criteria
- Recent, relevant work experience in an NHS Diagnostic Laboratory
- Experience of staff supervision and training
Desirable criteria
- Knowledge of Laboratory Information Systems (LIS)
Skills and Abilities
Essential criteria
- Fast and accurate keyboard skills.
- Timely, accurate and methodical worker
- Organised and precise
- Good manual dexterity
- Good verbal and written communication skills
- Able to work as a team member
- Able to work to standard operating procedures
- Good attention to detail
Desirable criteria
- Computer Literate
Personal Qualities
Essential criteria
- Reliable, trustworthy and open
- Quick to learn and comprehend
- Self-motivated
- Capable of intense periods of concentration
- Ability to show flexibility by performing multiple tasks
- Ability to work under pressure
Desirable criteria
- Openness
- Ability to learn from experience
Other requirements
Essential criteria
- Prepared to work with Biological material and a variety of other sample types
Desirable criteria
- Flexible approach to working
Further details / informal visits contact
- Name
- James Hoy
- Job title
- Laboratory Manager
- Email address
- [email protected]
- Telephone number
- 01865 225991
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