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East and North Hertfordshire NHS Trust

About

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

We have recently partnered with the world-renowned Virginia Mason Institute in an exciting 3-year programme to create and embed a quality management system – our ENH Production System. Drawing on years of quality improvement and culture change experience, the ENH Production System will equip our teams to identify areas for improvement, make changes and measure impact – all with the patient at the centre. 

Contact

Address
Lister Hospital
Coreys Mill Lane
Stevenage
Hertfordshire
SG1 4AB
Contact Number
01438 314333

Find out more

Jobs Website
Vacancy status: Open
Ref: 361-6734278 Vacancy ID: 6734278

Administration Manager-Maternity

Accepting applications until: 12-Nov-2024 23:59

Vacancy status: Open

Accepting applications until: 12-Nov-2024 23:59

Key details

Location

Site
Lister Hospital
Address
Coreys Mill Lane
Town
Stevenage
Postcode
SG1 4AB
Major / Minor Region
Hertfordshire

Contract type & working pattern

Contract
Permanent
Hours
Full time - 37.5 hours per week

Salary

Salary
£29,970 - £36,483 per annum
Salary period
Yearly

Grade
(NHS AfC: Band 5)

Specialty

Main area
Obstetrics
Interview date
20/11/2024

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for a Administration Manager-Maternity  who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work collaboratively with clinicians to ensure day to day management of outpatient activity.

The post holder will be responsible for administrative support provided within maternity services.

You will ensure smooth running of the office by carrying out a range of administrative tasks and overseeing the management of administrative tasks within the team.

This will involve the ongoing support of the clinical midwifery teams and their administration teams, establishing common systems and procedures that are both efficient and effective.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Advert

We have an exciting opportunity for the role of Maternity Administration Manager within Women and Children's Division. 

The Maternity Administration Manager will be responsible for the management of administrative teams within the maternity service dealing with recruitment, training, development, discipline and appraisal of these staff. The post holder must apply a high degree of confidentiality to all of their work.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our 
catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation 
and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications

Essential criteria
  • GCSE’s or equivalent
  • Evidence of continuing development
Desirable criteria
  • Degree or equivalent

Previous Experience

Essential criteria
  • Senior secretary/PA and administrator within the NHS or Health Care setting
  • Ability to modify, structure, maintain and present data and information using, Microsoft, Word and Excel.
  • Secretarial experience relevant to specialty.
Desirable criteria
  • Experience of undertaking appraisals and managing staff sickness/absence.
  • Ability to cope in stressful situations.
  • Ability to multitask.
  • Experience of Patient Administration (Lorenzo, CMiS etc).

Skills

Essential criteria
  • Excellent communication skills and presentation skills
  • Excellent verbal/written and interpersonal skills.
  • Active and supportive team player with the ability to work within and across teams.
  • Ability to share and disseminate information.
  • Orangisational, time management and priortisation skills.
  • Flexibility with hours of work and approach.
  • Ability to work on own initiative.
  • Awareness of limitations of experience and role problem solver.
  • Able to set and meet deadlines.
  • Ability to undertake and co-ordinate project work.
Desirable criteria
  • Training and facilitating.

Knowledge

Essential criteria
  • Computer software including Microsoft Office, Excel and PowerPoint.
  • Database development.
  • Organisational structures
  • Undertaking of performance review/appraisal.
Desirable criteria
  • Understanding of budget
  • NHS Trust Policies.
  • Knowledge of the Trust, support departments and patient pathways

Other requirements

Essential criteria
  • Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
  • Role model our Trust values every day.

Documents

Further details / informal visits contact

Name
Jodie Oakes
Job title
Interim Service Coordinator
Email address
[email protected]
Telephone number
01438286077
NHS Pastoral Care Quality Award
NHS Employers Diversity and Inclusion Partners
Veteran Aware
Apprenticeships logo
No smoking policy
Disability confident employer
Step into health
Happy to Talk Flexible Working
Defence Employer Recognition Scheme (ERS) - Gold

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