Band 8a Service Clinical Manager (Head Orthoptist)

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• Provide clinical operational leadership and responsibility for the Service(s) listed in Appendix 1, this will include clinical advise and expertise where required.
• To maintain Complex Clinical Caseload in respective clinical field where necessary, this will require the post holder to maintain own professional knowledge and personal development.
• Provide Clinical leadership in the development of clinical/standard operational processes, ensuring clinical policies and practices are in place and adhered to for all services.
• To maintain visibility within clinical areas and support staff regarding clinical matters/patient care, to ensure patients receive best possible outcomes and experience.
• Where required, to provide Service clinical operational leadership/support for all student and educational placements in the group of services.
• The post holder will support the Divisional on call rota where requested.
• To provide support in the overall management of budget(s) for the Service(s) listed in Appendix 1. 
• In partnership with Divisional colleagues, to constantly review and improve the service(s), taking into account local and national guidelines and in collaboration with Professional Leads.
• Support the facilitation of robust CIP identification, reporting and monitoring approach for Services listed in Appendix 1, providing clinical expertise to ensure that clinical outcomes continue to be delivered.
• Work with the Group Clinical Manager, Group Manager and Divisional AHP Professional Lead to develop the strategic overview for continuing quality improvement within service(s), providing leadership and clinical support to clinical staff to enable change. This includes setting the direction, facilitating strategic discussion, establishing the agendas for action, motivating people and anticipating issues.
• Work with the Divisional management team to develop as required new clinical initiatives and service developments to improve service outcomes for patients whilst ensuring that plans are in place to monitor on Quality impact assessments .
• In collaboration with the other Service Clinical Managers and Professional Leads, promote development of audit activity to enable benchmarking of services and clinical governance processes
• Ensure robust communication systems exist for the dissemination of information to Teams.
• To work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from wider MDT.
• To maintain and improve clinical performance standards, in conjunction with wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermomter audit etc. 
• In conjunction with the other Service Clinical Managers and Professional Leads, to ensure that clinical audits are undertaken as per divisional clinical audit plan and to support services in overseeing improvements required where identified
• Work with the Group Clinical Manager and Divisional AHP Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1.
• To ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1.
• Ensure in partnership with the Group Clinical Manager, Group Manager and Divisional AHP Professional Lead that adequate practice support is available for all relevant start groups
• To support Service Manager in the delivery of activity and performance of services, this will include clinical oversight of demand & capacity planning.
  To lead on the recruitment and retention of staff within service(s) listed in Appendix 1.
• To proactively identify and manage risks within the service portfolio
• Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented.
• To lead on the training and development of identified staff, whilst overseeing training programme for the service portfolio.
• Responsible for clinical delivery and performance within the service(s)