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UK Health Security Agency

About

The UK Health Security Agency (UKHSA) will be responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage. UKHSA will ensure the nation can respond quickly and at greater scale to deal with pandemics and future threats.

Contact

Address: 10 South Colonnade; London; E14 4PU

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Open

Ref: 919-JI-300368-EXT Vacancy ID: 7578775

Healthcare Scientific Support Worker/ Medical Laboratory Assistant

Accepting applications until: 14-Nov-2025 23:59

Vacancy status: Open

Accepting applications until: 14-Nov-2025 23:59

Location

Gwefan: Manchester Royal Infirmary
Cyfeiriad: Oxford Road
Tref: Manchester
Cod post: M13 9WL
Major / Minor Region: London

Contract type & working pattern

Contract

Permanent

Oriau

Full time
Part time
Job share
Flexible working

37.5 hours per week

Salary

Cyflog: £25,651 - £27,220 Per Annum, Pro Rata
Cyfnod cyflog: Yearly
Gradd: (Civil Service: Administrative Officer (AO))

Specialty

Prif leoliad: Public Health Microbiology

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

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The Job Holder is expected to

work under remote supervision of a Registered Biomedical Scientist following defined Examination Procedure’s (EP’s) and would be expected to refer non routine issues to their supervisor.
exercise judgement and interpretation to generate laboratory reports in accordance with departmental policies and procedures.
ensure prompt notification or referral of unusual and urgent results to medical staff, BMS and Nursing staff.
report by telephone urgent results to medical or nursing staff, GP’s and other hospitals according to departmental policies
be responsible for generating worksheets and checking for outstanding work using the laboratory computer systems.
perform manual and automated tests according to protocols following EPs, to a high degree of accuracy and precision, under the supervision of a BMS.
perform initial review of quality control/assay performance data prior to BMS approval.
assess the suitability and appropriateness of samples received and liaise with scientific and nursing staff for action or advice following departmental sample acceptance policy.
maintain confidentiality of sensitive patient information gained within the department.
ensure data integrity when entering demographics and results into the laboratory information system according to local procedures and protocols.
do sample preparation, processing bodily fluids and materials, including high-risk specimens and reagent preparation following protocols.
be responsible for selection of appropriate reagents, calibrators for laboratory tests to be performed following departmental EP’s
process specimens, sub culturing of specimens, cleaning and maintenance of equipment, assisting BMS staff in analytical techniques, and use of automated equipment within Containment Level 3 laboratory.
be responsible for sending samples to external reference laboratories, selecting tests, appropriate labs and ensuring paperwork is correct and UKAS compliant.
monitor, routine maintenance, minor trouble shooting and correction of minor faults of automated equipment.
clean and disinfection of equipment and laboratory areas.
dispose of tissue and patient samples in accordance with relevant guidelines.
monitor and maintain appropriate stock levels, receipt of deliveries and preparation of orders.
work within a rotational shift pattern, which may include shifts throughout 24 hours a day/7days per week period, to meet the service needs of the department.
deal with patients, visitors and deliveries as required
be responsible for the preparation of identification tests and antimicrobial susceptibility tests.
use microscopes for identification of microorganisms.

Research and development

To assist in any agreed research projects undertaken by the department, including clinical trials
To participate in the evaluation of new items of equipment and diagnostic reagents, under supervision

*Please be aware this list is not exhaustive*

Essential criteria

GCSE grade C or above in Maths and English and Sciences or equivalent, or relevant experience within a lab based environment
Previously worked in Laboratory
Previous work experience
Experience of working in a health care environment
Clear communicator with good writing, data entry and telephone skills ensuring accuracy
Ability to work effectively as part of a team
Problem solving skills
Able to work on own initiative, organising and prioritising own workload to set deadlines
An ability to maintain confidentiality and trust
Good time keeping
Flexible approach to work
Ability to follow written protocols
An understanding of and commitment to equality of opportunity and good working relationships

Selection process

Stage 1: Application & Sift

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and/or skills and abilities outlined in the essential criteria.

At sift stage you will be assessed against all the essential criteria listed in the job advert.

You will be required to complete an:

Application form (‘Employer/ Activity history’ section on the application)
500-word Statement of Suitability

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role.

You will receive a score for your application form (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible)

Please note feedback will not be provided at this stage.

Stage 2: Interview stage (competency based):

You will be invited to a face to face interview, in exceptional circumstances, we may be able to offer a remote interview.

This vacancy is being assessed using the competency framework. During the interview we will assess against the below:

Knowledge
Experience
Skills and Abilities

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria

 Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  

Please note: If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Security Clearance Level Requirement:

Successful candidates must meet the security requirements before they can be appointed.

The level of security needed is Basic Personnel Security Standard
Successful candidates must pass a basic disclosure and barring security check.

This role is being offered as lab/office based at our lab site in Manchester.

When based at one of our labs, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

IMPORTANT - PLEASE READ

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Link below:

Artificial intelligence and recruitment | Civil Service Careers

This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.

For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment.  You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy. 

Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

Late Applications will unfortunately not be considered.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via  email:  [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

Interview expenses will not be reimbursed.

UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 Benefits of working at UKHSA include:

Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday
Access to a generous Defined Benefit pension scheme with employer contributions.
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
Access to a retail discounts and cashback site.
We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
We also offer a generous maternity/ paternity and adoption leave package.

Hybrid Working

UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.

As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview.   If you wish to be included in this scheme please tick the box on your application form.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.

An adjustment is a change to the recruitment process or an adjustment at work.

This is separate to the Disability Confident Scheme.

If you need an adjustment to be made at any point during the recruitment process you should:

Contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police Check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Security Vetting

Please check the Security Clearance needed for the role and follow the link for more information:

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.