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University College London Hospitals NHS Foundation Trust
About
Contact
- Address
- Trust Headquarters
- 250 Euston Road
- London
- NW1 2PG
- Contact Number
- 0845 1555 000
Find out more
open_in_new JobsSpecialist Peer Support Outreach Worker
Accepting applications until: 09-Jun-2026 23:59
Vacancy status: Open
Accepting applications until: 09-Jun-2026 23:59
Key details
Location
- Gwefan
- UCLH
- Cyfeiriad
- 250 Euston Road
- Tref
- London
- Cod post
- NW1 2PG
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Fixed term: 10 months (limited funding to contract-end-date 31-03-2027)
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £34,186 - £37,389 per annum inclusive of HCAS
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 4)
Specialty
- Prif leoliad
- Community Health Services
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.
University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.
Trosolwg o'r swydd
Specialist Outreach Worker – Inclusion Health Peer:
We are seeking a motivated and Specialist Outreach Worker, with lived experience of inclusion health, to join the Find&Treat service, supporting people living with HIV and other infectious diseases to engage with care.
This role will focus on working with individuals who are out of care or at risk of disengagement, particularly those experiencing homelessness, substance use, migration-related vulnerability, or contact with the criminal justice system.
As a Specialist Outreach Worker, you will use your lived or relatable experience to build trust, support engagement, and help individuals overcome barriers to accessing healthcare and wider support.
We are looking for someone who:
• Has lived experience, or strong understanding, of the challenges faced by inclusion health populations
• Is confident engaging with people in community settings
• Has excellent communication and interpersonal skills
• Is able to work flexibly and independently as part of a team
• Is motivated to support people to improve their health and wellbeing
Experience working in outreach, peer support, or health and social care settings is desirable but not essential.
Advert
As part of a multidisciplinary team, Specialist Outreach Worker will:
• Support people living with HIV to re-engage with care and attend clinical appointments
• Build trusting relationships with individuals who may be disengaged from services
• Undertake outreach in community settings, including hostels, day centres, and other environments
• Provide practical support to address barriers to care (e.g. navigating services, attending appointments)
• Support BBV testing, TB and STI screening alongside clinical staff
• Work closely with nurses and other professionals to support continuity of care
• Identify wider health and social needs (e.g. housing, benefits, substance use, mental health) and support individuals to access appropriate services
• Maintain accurate records and contribute to service monitoring and evaluation
• Contribute to a trauma-informed, person-centred approach to care
This is a generalist inclusion health outreach role with a strong HIV focus. You will work flexibly across London, supporting individuals in a range of community settings.
You will be part of a supportive multidisciplinary team and will receive training and supervision to develop your skills in outreach, engagement, and health support.
Gweithio i'n sefydliad
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
-
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
-
National Hospital for Neurology and Neurosurgery
-
Royal National ENT and Eastman Dental Hospitals
-
University College Hospital Grafton Way Building
-
Royal London Hospital for Integrated Medicine
-
University College Hospital Macmillan Cancer Centre
-
The Hospital for Tropical Diseases
-
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
About Find&Treat
Find&Treat is a specialist NHS outreach service working with over 200 NHS and third-sector partners to tackle TB, HIV and blood-borne viruses among people experiencing homelessness and social exclusion. We take healthcare into the community, identifying infection early, supporting engagement with care, and addressing the wider health and social needs that underpin long-term outcomes.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
You must be eligible to work in the United Kingdom or meet the criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship, and these will be considered alongside all other applications. Before applying, please ensure that both you and the role meet the eligibility requirements under the UK Visas and Immigration (UKVI) points-based system to avoid disappointment. You can view this here
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
Applicant requirements
Person specification
Knowledge and Qualifications
Meini prawf hanfodol
- • Lived experience relevant to Inclusion Health populations, with ability to use this appropriately within a professional peer support role. (This may include experience of homelessness, substance use, migration-related exclusion, involvement with the criminal justice system, or other barriers to healthcare access.)
- • Understanding of barriers faced by people experiencing social exclusion when accessing healthcare.
- • Awareness of HIV, blood borne viruses, harm reduction, and Inclusion Health approaches.
- • Understanding of confidentiality, safeguarding, professional boundaries, and escalation.
- • Willingness to undertake training relevant to the role.
Meini prawf dymunol
- • Training in peer support, trauma-informed practice, safeguarding, or motivational approaches.
- • Understanding of NHS and community support services.
Experience
Meini prawf hanfodol
- • Experience of engaging with people experiencing social exclusion, homelessness, substance use, migration-related vulnerability, or barriers to healthcare access.
- • Experience of supporting people to access appointments, services, or practical support.
- • Experience of working or volunteering as part of a team.
Meini prawf dymunol
- • Experience of outreach, peer support, homelessness, drug and alcohol, HIV, BBV, or community health services.
- • Experience of supporting people with complex needs to engage or re-engage with care.
Skills and Abilities
Meini prawf hanfodol
- • Ability to build trusting and professional relationships with people experiencing social exclusion.
- • Ability to work within professional boundaries and escalate concerns appropriately.
- • Ability to work independently and as part of a multidisciplinary team.
- • Good organisational and time-management skills.
- • Ability to maintain accurate records and use electronic systems appropriately.
- • Ability to reflect on practice and engage in supervision and ongoing development.
Meini prawf dymunol
- • Ability to support engagement with healthcare and community services.
- • Understanding of trauma-informed and non-judgemental approaches to care.
Communication
Meini prawf hanfodol
- • Good verbal and written communication skills.
- • Ability to communicate effectively with people experiencing social exclusion and varying levels of health literacy.
- • Ability to communicate appropriately with multidisciplinary teams and partner organisations.
Specific Requirements
Meini prawf hanfodol
- • Ability to work flexibly across multiple London outreach locations.
- • Willingness to work in non-traditional clinical environments.
- • Ability to undertake community-based and home visit work where appropriate.
- • Commitment to safe, inclusive, and professional practice.
Meini prawf dymunol
- • Full UK driving licence.
Further details / informal visits contact
- Enw
- Julian Surey
- Teitl y swydd
- Nurse manager
- Cyfeiriad ebost
- [email protected]
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