Senior Delivery Manager - Planning, Quality Assurance and Governance

Job overview

The Senior Delivery Manager for Planning, Quality Assurance and Governance will be an aspiring leader and a senior representative of the Integrated Services’ Senior Management Team.

The post holder will take a senior leadership role in supporting the System Director, Head of Integrated Services, Senior Delivery Managers, Clinical Lead nurses and other team managers in the delivery of the business function of the department. They will work autonomously providing highly developed specialised knowledge, underpinned by theory and experience, to colleagues, to uphold and promote excellent service delivery at all times acting as a model of integrity and leadership.

Advert

Reporting to the Head of Integrated Services, the post holder will have ‘whole system’ responsibility for coordinating and implementing processes that provide assurance to the Head of Service relating to quality assurance, health and safety, performance and improved outcomes for Carmarthenshire population, the Local Authority and our Health Board.

The Senior Deliver Manager will oversee estates, governance, performance, reporting, improvement, project and digital elements of service delivery across the County, aligning with key corporate business partners. 

The post holder will also take a lead role in applying intelligence from the quality assurance and performance information to our Integrated Services planning process to ensure that the ‘business’ aligns to strategic corporate objectives and planning priorities. They will act autonomously as required in order to develop and deliver objectives for an enhanced and integrated community model across a range of premises. 

The post holder will provide a comprehensive business administration service, performance and management function to the directorate through the direct management of a team of Business Support Officers and community administrative / secretariat staff.

Please refer to the attached job description for additional roles and responsibilities

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: 

•    Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
•    Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
•    48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
• Numerous locations providing mental health and learning disabilities services.