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Norfolk and Norwich University Hospitals NHS Foundation Trust
About
The Norfolk and Norwich University Hospitals NHS Foundation Trust provides a full range of acute clinical services for a catchment area of up over 1 million people. Our vision is “to provide every patient with the care we want for those we love the most”, reflecting the utmost importance that we attach to the quality of care and experience that each and every one of our patients receives.
We provide specialist services in radiotherapy, neonatalogy, paediatrics, orthopaedics, plastic surgery, ophthalmology, rheumatology, medicine and surgery. Every year our 7,000 staff treat people from Norfolk, neighbouring counties and further afield. Our patients are referred to us by around 100 local GP surgeries and other acute hospitals and primary care Trusts around the country. We are involved in the teaching and training of a wide range of health professionals, in partnership with the University of East Anglia and other local education providers.
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Healthcare Assistant - Medicine - Open Evening - 6 April 2023
Closed for applications on: 31-Mar-2023 00:00
Vacancy status: Closed
Closed for applications on: 31-Mar-2023 00:00
Key details
Location
- Site
- Norfolk and Norwich University Hospitals
- Address
- Colney Lane
- Town
- Norwich
- Postcode
- NR4 7UY
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
Salary
- Salary
- £20,270 - £21,318 per annum pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Medicine
- Interview date
- 06/04/2023
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
6 April 2023 - Open Evening from 5pm at the Bob Champion Research and Education Building NR4 7UQ - opposite NNUH A&E
The Medicine Division is the one of the largest at NNUH with wards/outpatients covering (with video links):
- Cardiology – caring for patients with cardiac conditions including Acute Coronary Syndrome, Heart Failure and Arrhythmias. Working in Cardiology at NNUH - YouTube
- Gastroenterology – caring for patients triaged with acute medical conditions, such as Liver failure, Inflammatory bowel disease, Eating disorders. Working in Gastroenterology at NNUH - YouTube
- Respiratory – Specialising in acute respiratory medicine and providing Non-Invasive Ventilation for the treatment of Type 2 respiratory failure. Working in Respiratory Medicine at NNUH - YouTube
- Oncology & Haematology – caring for patients who are receiving treatment under an Oncologist/ Haematologist or a Palliative care Consultant. Working in Oncology and Haematology at NNUH - YouTube
- Renal – managing acute and chronic Renal failure and other related problems. Working in Renal at NNUH - YouTube
- Acute Medical Unit – is set across three units receiving patients directly from GPs and A&E. We see around 20,000 emergency admissions each year. Working in the Acute Medical Unit - YouTube
- Older Peoples Medicine - working across 5 wards providing care for our older patients, from hip fracture, dementia care, end of life, short stay, and acute conditions. Working in Older People's Medicine at NNUH - YouTube
Advert
Your role as a Healthcare Assistant will be to provide and deliver a high standard of individualised personal care to each patient as part of a collaborative multidisciplinary approach.
In completion of the nationally recognised care certificate qualification, you will develop knowledge that will allow you to be able to safely and accurately deliver effective patient care under the direction of the registered nurse.
With training, you will be able to accurately document all the care provided and as part of this process learn to escalate changes in the condition of your patient to the registered nurse, whilst maintaining confidentiality.
Working for our organisation
At NNUH, we are passionate about staff development and will support you in your career as a Healthcare Assistant and beyond.
There are many exciting opportunities to develop personally and professionally within the division, some of our Health Care Assistants have the opportunity to apply to join the Trainee Nursing Associate (TNA) programme. This is a two-year course, resulting in Nursing Associate registration and making you eligible to train as a Registered Nurse via a shortened nursing degree or Registered Nurse degree apprenticeship (RNDA).
The TNA course acts as a stepping stone to becoming a Nurse, as a teaching hospital we are proud to able offer this opportunity to our Health Care Assistants.
As a Healthcare Assistant, you will be supported through your Care Certificate Programme, requiring completion of set standards, with help from our dedicated Medical Clinical Educator and Practice Development teams.
Upon completion of the certificate, you will also have the opportunity to work additional bank shifts in alternative areas of interest. This will enable you to gain further experience across specialties. To listen to some of the experiences of our healthcare assistants please see the following link for details: Working as a Healthcare Assistant (HCA) at NNUH - YouTube
We can offer you the full range of NHS benefits/discounts.
Detailed job description and main responsibilities
The role of the Healthcare Assistant will include...
Healthcare Assistants carry out many care duties directly with patients, relatives, and carers. You will be working in a hands-on, fast-paced environment where communication is vital – nowhere else will a compassionate nature have such an impact. What matters most in this role is that you have a passion for helping others and enjoy working as part of a dedicated and passionate team.
Gain knowledge specific to the specialty that you are working within, with many exciting opportunities to develop clinical skills and career.
The kind of duties you can expect to be involved in after training (which we will provide) under the direction of a qualified professional practitioner can include the following:
-
measuring and recording clinical observations
-
helping patients to wash and dress
-
if required assisting patients to eat and drink
-
making and changing beds
If you have experience working in a fast paced, demanding role and you’re looking for a new challenge, we would love to hear from you!
When applying for this position please use your supporting statement to confirm the area you’d like to work in and why. Please also use this section to explain why you are interested in a role at NNUH and how your experience is relevant or transferable to the position and why you wish to pursue a career as a Healthcare Assistant.
We have permanent roles available with full and part-time hours. You do not need experience, but you must have the qualities and skills suited to caring for acutely unwell people in a rewarding but sometimes challenging clinical setting. You must be able to work some weekends, nights and public holidays.
Information on hours/working pattern:
In post, you will be expected to work shifts, we aim to promote flexibility in shift allocation. Rotas cover a full 24 hours, 7 days a week and involve a mixture of working long days and night shifts. Day shifts start at 07:00 and finish at 19:30. Night shifts start at 19:00 and finish at 07:30.
Working night and weekend shifts attracts unsocial hours payments. For information on pay enhancements for unsocial hours please visit this link https://www.nhsemployers.org/articles/unsocial-hours-payments
Information on Induction/Training:
If successful, you will have a 2-week (full time) induction course. 1 week classroom based and 1 week shadowing on the ward area allocated. We typically host 1-2 training courses per month, but they have limited spaces. We will do our best to book you on the earliest available training course but please do bear in mind there is sometimes a 1-2 month wait for a training course/start date during busy periods.
We offer FREE Park and Ride from Costessey (Monday to Friday)and have discounted bus tickets available for First Bus and Konectbus.
Please view the attached job description for full details on the role and responsibilities.
Those seeking BANK only hours please could you apply to our Bank Healthcare Assistant exclusive vacancies. You will need to check NHS Jobs and HealthJobsUK website to apply.
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.
Travelling to work
Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.
Useful Information
Make sure to follow us on Facebook and Twitter for regular updates about the exciting career opportunities available at NNUH - @NNUHjobs
Norfolk and Norwich University Hospitals NHS Foundation Trust Website
Video - Working at NNUH as a Registered Nurse
Video - Working at NNUH as a Health Care Assistant
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Qualifications/Training and Professional Development
Essential criteria
- General Education to GCSE Level in Maths and English Grade A-D (3 and above) or equivalent knowledge)
Desirable criteria
- Care Certificate
- NVQ Level 2
Experience
Essential criteria
- Experience of working effectively as part of a team
Desirable criteria
- Previous health/social care support worker experience
Skills, abilities and knowledge
Essential criteria
- Demonstrates a patient focused approach
- Is committed to providing the best possible care to patients
- Clear and effective reading and writing in the English language
Desirable criteria
- Basic computer/IT skills
Attitude, aptitude
Essential criteria
- Caring and compassionate with excellent interpersonal and communication skills
- Flexible, adaptable and responsible to change
- Able to prioritise own workload and manage time effectively
- Able to work well in a team
- Effective role model, demonstrating NNUH’s PRIDE values of People focus, Respect, Integrity, Dedication and Excellence
Documents
- Health Care Assistant JD + PS (PDF, 281.2KB)
- Staff Benefits (PDF, 674.5KB)
- Our NNUH Together Staff Network (PDF, 370.4KB)
- Our NNUH LGBT+ Staff Network (PDF, 675.0KB)
- Our NNUH Diverse Ability Staff Network (PDF, 607.0KB)
- Our NNUH Women's Staff Network (PDF, 103.1KB)
- WATCH: Working in the Older People's Medicine Team at NNUH (PDF, 5.5MB)
- WATCH: Working in the Respiratory Team at NNUH (PDF, 5.5MB)
- WATCH: Working in the Acute Medical Unit team at NNUH (PDF, 5.5MB)
- WATCH: Working in the Gastroenterology Team at NNUH (PDF, 5.5MB)
- WATCH: Working in the Oncology and Haematology Team at NNUH (PDF, 5.5MB)
- WATCH: Working in the Neurosciences team at NNUH (PDF, 5.5MB)
- Useful Links (PDF, 32.7KB)
Further details / informal visits contact
- Name
- Owen Brooks
- Job title
- Senior Matron - Medicine
- Email address
- [email protected]
- Telephone number
- 01603 286286
- Additional information
Andrew Sexstone
Recruitment Advisor – Medicine Division, Women & Children Division, and Corporate Services
Central Recruitment Services
Ext: 3578
20 Rouen Road, Norwich, NR1 1QQ
General Enq: 01603 287578 or [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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