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University Hospitals of Morecambe Bay NHS Foundation Trust
About
We became a Foundation Trust (FT) on 1 October 2010.
We operate from three main hospital sites - Furness General Hospital in Barrow, the Royal Lancaster Infirmary and Westmorland General Hospital in Kendal and two centres - Queen Victoria Hospital in Morecambe and Ulverston Community Health Centre.
Furness General Hospital and the Royal Lancaster Infirmary have a range of 'General Hospital' services, with full Emergency Departments, Critical/Coronary Care units and Consultant led beds. Westmorland General Hospital provides a range of General Hospital services, together with a Primary Care Assessment Service (PCAS) and GP led inpatient beds, operated by Cumbria Partnership NHS Foundation Trust.
Radiology Reception Appointments Administrator
Closed for applications on: 9-May-2023 00:00
Vacancy status: Closed
Closed for applications on: 9-May-2023 00:00
Key details
Location
- Site
- Royal Lancaster Infirmary
- Address
- Ashton Road
- Town
- Lancaster
- Postcode
- LA1 4RP
- Major / Minor Region
- Cumbria
Contract type & working pattern
- Contract
- Permanent
- Hours
- 15 hours per week (Part time - 15 Hours)
Salary
- Salary
- £21,730 - £23,177 Pro rata per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Radiology
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
We are looking for a Reception Appointments Administrator to work within the Radiology team at the Royal Lancaster Infirmary, booking patient appointments for Radiology examinations and receiving our patients into the department on reception.
Advert
The successful candidate will be expected to have experience in clerical work and dealing with the public, have good communication and organisation skills and preferably a working knowledge of healthcare IT systems.
This is a 15 hours per week post, worked during the week, Monday to Friday with Bank Holidays on rotation and may include some weekends.
Applications from candidates who would prefer part time hours would also be considered.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Pesonal Qualities
Essential criteria
- Ability to travel as required
- Ability to comply with the Trusts policies
Desirable criteria
- To demonstrate flexibility in approach to work patterns and responsibilities
Skills, ability and Knowledge
Essential criteria
- Excellent inter-personal skills
- Work with limited supervision
- Highly developed communication skills with the sensitivity to the needs of patients, particularly where there may be barriers to understanding
- Demonstrate tact and diplomacy skills when dealing with sensitive issues
- Demonstrate excellent time management skills
Desirable criteria
- Evidence of Personal development
Experience
Essential criteria
- Previous experience of making appointments and reception duties
- Experience of dealing with the public
- Evidence of computer skills including Microsoft Office
Desirable criteria
- Previous experience of NHS information systems
Education and Qualifications
Essential criteria
- Good general education
- Excellent IT skills
Desirable criteria
- ECDL or equiv or RSA Level 2/3
Documents
- Job Description - Radiology Administrator.docx (PDF, 216.4KB)
- Radiology Administrator Person Specification (PDF, 144.6KB)
- Car Park Information (DOC, 28.0KB)
- Behavioural Standards Framework - on a page (PDF, 246.3KB)
- The Behavioural Standards Framework (PDF, 1.1MB)
- Royal Lancaster Infirmary Accessibility Plan 2017 (PDF, 170.6KB)
- LGBT Network Leaflet (PDF, 226.6KB)
- Access to Work information sheet (PDF, 172.0KB)
Further details / informal visits contact
- Name
- Karen Brakewell
- Job title
- Head of Department
- Email address
- [email protected]
- Telephone number
- 01524 516270
- Additional information
Sian Timperley
Administrative Team Leader.
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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