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Central and North West London NHS Foundation Trust

About

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.

As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk

(source: Central and North West London NHS Foundation NHS Trust website)

Contact

Address: 350 Euston Road; Regent's Place; London; London; NW1 3AX
Contact Number: 02032145700

Find out more

Jobs Website

Closed

Ref: 333-G-HC-1219 Vacancy ID: 5239388

Head of Adult Services Hillingdon

Closed for applications on: 30-May-2023 00:00

Vacancy status: Closed

Closed for applications on: 30-May-2023 00:00

Location

Site: Beaufort House
Address: 3rd Floor Cricket Field Rd
Town: Uxbridge
Postcode: UB8 1QG
Major / Minor Region: London

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week

Salary

Salary: £72,241 - £82,451 per annum including HCAS
Salary period: Yearly
Grade: (NHS AfC: Band 8c)

Specialty

Main area: Head of Adult Community Services

Detailed job description and main responsibilities

To provide leadership to the Community Adult Services staff, ensuring clear communication of the Trust and Divisional values, vision, priorities and expectations to ensure the engagement of teams to deliver service of the highest quality.
To manage the operating budget effectively, remain within the allocated resources for the financial year, including budget setting, projections and management across sub specialities. This includes appropriate understanding and implementation of Trust standing financial instructions.
To act as an authorising signatory for capital and revenue budgets within agreed limits.
To manage recourse utilisation and expenditure against control totals.
To provide senior leadership in the development and delivery of integrated service models; working closely with the ICB, neighbourhoods, local authority and other partners such as Hillingdon Health and Care Partnership in developing new and innovative packages which address inequalities for people accessing Adult services and improve the health and wellbeing of clients within Hillingdon.
To take senior leadership role with the Local authority in relation to key initiatives e.g. Adult Safeguarding etc.
To ensure adequate capacity within plans to enable achievement of the KPIs and other waiting time reduction targets.
Take a leading role working with Adult specialities and other support departments to improve throughout and deliver significant productivity and efficiency gains and to maximise income opportunities.
Exercising delegated authority on behalf of the Service Director for Outer London Services, the post holder will provide leadership to resolve day-to-day management issues within the Division.
To hold service leads, team leaders and lead clinicians to account for delivery of their objectives through regular performance review meetings.
Ensuring sufficient data availability within the division to monitor and track performance and to satisfy reporting requirements.
To proactively monitor complex financial and performance information/targets and ensure they are maintained, taking action where necessary to address variances and providing appropriate input and challenge to clinical and business corrective plans where necessary.
To investigate complaints as appropriate under the procedure and ensure action is taken to address issues of concern and prevent reoccurrence of similar events.
Ensure that environmental standards are appropriate for safe and clean care delivery.
To ensure that Adult Services objectives are relevant and in line with National Service Frameworks and policies, appropriate NICE guidance, the LAA and local and border commissioning intentions within a framework of effectiveness and efficiency.
To formally deputise for the Associate Director of Outer London Services as required.
To have delegate responsibility for a range of key Directorate-wide areas as agreed with the Managing Director e.g. Emergency Preparedness, Outcomes, PPE, Communications, Capital projects, training and education.
To develop and manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, decontamination requirements, other Trust-wide policies and processes and best practice requirements.
To embed business continuity root cause analyses and trend analyses of all complaints and adverse incidents across the division.

Managing Workforce:

Provide senior leadership within the division, influencing service design and delivery.
To lead, manage, motivate and develop staff so as to maintain the highest level of staff morale and to create a climate within the division characterised by high standards and openness ensuring that the perspective of clinical and other staff are heard and valued.
To ensure that the division has in place effective arrangements for staff appraisal, training and development.
To ensure that staff management arrangements are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained.
Support managers and lead clinicians in the coaching, monitoring and development of staff.
To ensure implementation of national and Trust workforce initiatives, including improving working lives, and European working time deliveries.
To ensure delivery of the Workforce Strategy
To continually review the workforce to ensure that it reflects the directorate service plans and priorities, implementing skill mix review, role redesign and changes to working practices as required.
To continually question and challenge organisational status quo looking for new and innovative ways to improve service delivery and make the most effective use of resources.

Strategy, Change Management and Service Improvement:

To identify both new opportunities for the individual services within the division, arising from changes in the external environment and internal innovation and potential threats and ways to respond to them.
Contribute to the development and delivery of the Divisional strategy and policies, and ensure that the division supports the delivering of the requirements of the national NHS agenda, activity and capability requirements are available to support business plans, and that all compliance policies are followed.
Lead change management programmes within the division and across the Community Health Division, ensuring completion of the most complex and challenging projects to time, budget and quality targets, ensuring successful implementation.

Working in Partnership

To ensure effective communication and involvement arrangements exist within the division and across partner agencies; particular focus on the Local Authority
To represent the organisation at a corporate level and with external agencies including the ICB, Hillingdon Health and Care Partnership, Local Authority, other service providers, patients, lead clinicians, GPs,, Hillingdon Clinical Care Group , Community groups and other appropriate agencies on issues relating to service delivery and development.
To work in partnership with Trade Unions and staff representatives in developing the workforce, managing employee relations and changing working practices.

Other Responsibilities

Have ownership of specific projects on behalf of the Borough or Division
Participate in the community senior managers on-call rota
To take responsibility for personal and professional development

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Qualifications & Training

Essential criteria

• University degree or equivalent professional qualification
• Demonstrate capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management

Desirable criteria

• MSc/MA relevant to post
• Relevant Clinical Professional qualification

Knowledge & Experience

Essential criteria

Senior managerial experience in a large and complex organisation preferably within the NHS
Experience of working in senior management role within Adult Services (community, acute provider, local authority, commissioning)
Demonstrate success in delivering change and performance with and through your management and clinical teams
Ability to analyse complex problems and to develop practical and workable solutions to address them
Ability to think and plan strategically, tactically and creatively, and to prioritise work programmes in the face of competing demands
Ability to manage and deliver to deadlines and within resources.
A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority
Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
A good understanding of the changing NHS environment; particularly in relation to community services
A detailed understanding of the national agenda for Adult services – both legislative and direction of travel
Track record of undertaking and completing significant projects
Ability to relate to people of all disciplines and at all levels within the organisation
Prioritising and managing workload within a busy operational role
Self -motivated and autonomous

Desirable criteria

Previous experience of managing community services
Breadth of management experience in different environments/across different areas (NHS or non NHS)

Documents

Further details / informal visits contact

Name: Beej Shirah
Job title: PA to Claire Eves Service Director
Email address: [email protected]
Telephone number: 01895 484 795
Additional information: For further details, or an informal visit with Claire Eves, Service Director Outer London Services CNWL NHS Foundation Trust, please contact Beej Shira on 01895 484 795 Beej Shira [email protected]

If you have problems applying, contact

Address: Recruitment; CNWL NHS Foundation Trust. MKHQ; The Open University. Charles Pinfold; Kents Hill; Milton Keynes; MK7 6AA
Telephone: 01908 724986