Education Sector Support Manager

Job overview

Based in 1 of 2 areas (Brentford or Dockside Education Centre), may be required to work at pan London Education and Operational sites
The post holder will be responsible for overseeing the delivery of both clinical/technical related education and training for all operational colleagues
The post holder will be responsible for overseeing the LAS Partner Higher Education Institutions (HEIs) academic year deliverable outcomes including LAS based HEI education
Working autonomously to provide education and training services to local managers, the post holder will also be responsible for co-ordinating the local delivery of the service’s Education and Development Strategy and Plan, providing management and leadership for its delivery across their operational area 
The post holder will be responsible for providing clear, effective, reliable and empowering management and leadership
Acting as an integral member of the local operational management team, ensuring that work place based education and development function is responsive and appropriate to service needs
The post holder will ensure best practise across the service whilst maintaining compliance with local and national policies and standards

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Maintain personal clinical/technical skills including requirements for patient contact activity by ensuring your patient facing readiness
Maintain effective and collaborative relationships with local management (CTM, ATM, SSM, QGAM, LGM, ADO) and quality teams, supporting the ongoing education of clinical staff (examples attending and supporting TPR meetings, sharing learning from incidents, arrange and deliver locally delivered specific training, support CPD sessions)
Maintain effective and collaborative relationships with Partner HEI Senior Faculty teams, Lecturing staff, quality teams, supporting the ongoing education of HEI students. (examples attending and supporting TPR meetings, sharing learning from incidents, arrange and deliver Practice Education courses and support CPD sessions)                                                        Meet with manage and build relationships with national HEI and NHS forums and committees to secure funding for HEI student placements
Provide support and advice to local senior managers on patient care related issues and complaints/investigations
Support CE&S management in achieving high quality learning environments aligned to local and national frameworks and associated performance returns
Contribute to the transformation and development of the department, it’s purpose and culture

Working for our organisation

London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

We employ over 9,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.

We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services.

As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.