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United Lincolnshire Teaching Hospitals NHS Trust
About
The United Lincolnshire Teaching Hospitals NHS Trust (ULTH) is one of the largest trusts in the country. Through four main hospitals we provide a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire.
We provide a wide range of healthcare services delivered by 8,600 highly trained staff and volunteers. Our services cost over £400m each year to provide and we invest around £18m each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. In an average year, we treat more than 180,000 A&E patients, nearly half a million outpatients and almost 100,000 inpatients.
Senior Patient Safety Incident Investigator - Band 8a
Closed for applications on: 8-Jun-2023 00:00
Vacancy status: Closed
Closed for applications on: 8-Jun-2023 00:00
Key details
Location
- Site
- Trust wide post, base to be agreed
- Address
- Greetwell Road
- Town
- Lincolnshire
- Postcode
- LN2 5QY
- Major / Minor Region
- Lincolnshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
Salary
- Salary
- £50,952 - £57,349 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 8a)
Specialty
- Main area
- Patient Safety / Clinical Governance
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULTH team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours – usually full-time hours but over fewer days or shifts.
- Staggered hours – having different start and finish times.
- Set shift patterns – to allow for predictability
- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
- Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
- Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
- Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
- Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
- Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Job overview
The post has been introduced as part of the National roll out for the Patient Safety Incident Response Framework. The post holder will assist healthcare professionals across the Trust to deliver safer care through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and identify contributory factors when incidents occur and make recommendations for systemic improvements.
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The investigator will use recognised patient safety incident frameworks and tools encompassing principles of human factors and ergonomics, systems engineering, psychology and investigation best practice. A high level of sensitive engagement with patients, families, staff and others affected by incidents is expected of this role.
Working for our organisation
An exciting opportunity has arisen for a Senior Patient Safety Incident Investigator to join our Patient Safety team on a full time basis, providing an opportunity for enhancing and developing investigation skills, working towards meeting the requirements of the Patient safety Incident Response Framework. This is an excellent development opportunity for somebody who has experience of working within a patient safety remit and is looking to enhance and develop their skills further, and broaden their experience.
You will become an integral part of the Patient Safety team and the wider Clinical Governance team. We are a large team with a wide range of skills and backgrounds which compliments the work we do.
Detailed job description and main responsibilities
The candidate will be professionally responsible and accountable for their own caseload of concurrent investigations and to work autonomously in leading the delivery of timely and effective investigations.
The candidate will involve and engage compassionately and effectively with patients, families, staff and others affected by patient safety incidents as part of the investigation process.
To conduct systems-focussed, high quality, patient safety incident investigations using a range of recognised evidence-based safety investigation frameworks and tools.
The candidate will be required to:
- Effective management, interpersonal and communication skills, liaising with internal and external staff, particularly regarding achievement of outcomes.
- To travel between hospital sites to undertake visits to non-clinical and clinical areas to conduct observational/investigatory work which will occasionally require working during evenings and at weekends.
- On a daily basis analyse complex statistical information and produce reports/documents including progress reports.
Applicant requirements
Person specification
Qualifications
Essential criteria
- Educated to Masters level in a relevant (e.g. healthcare, patient safety, human factors, incident investigation) field or hold first degree in a relevant field or equivalent relevant experience.
- Additional specialist training in patient safety incident investigation or relevant field (e.g. Healthcare Safety Investigation Branch Level 2/3 patient safety investigation training or equivalent).
- Trained in Human Factors principles.
- Evidence of continuing professional development.
Desirable criteria
- Training or experience as an After Action Review conductor or be willing to work towards.
- Registered practitioner i.e. NMC, AHP etc.
Previous Experience
Essential criteria
- Experience of working in a healthcare environment at a senior level.
- Significant experience of communicating and working with staff at all levels.
- Experience of budget and staff management.
- Experience of managing competing priorities.
Knowledge and Skills
Essential criteria
- Extensive knowledge of a range of evidence-based safety investigation framework and tools and experience of their application in practice.
- Extensive experience in undertaking high quality systems-based safety investigations.
- Experience working with multi-disciplinary teams at senior level.
- Experience in engaging compassionately and effectively with those affected by safety incidents and supporting a just and restorative incident response.
- Ability to conduct effective safety investigations that meet the patient safety incident response standards set out in the national Patient Safety Incident Response Framework for England.
- Ability to effectively analyse, interpret and synthesise complex information, distilling key messages and themes and presenting issues and options to senior audiences.
- Ability to produce logical, well written, clear, high-quality investigation reports suitable for consumption by a range of audiences, including patients and families.
Desirable criteria
- Competent facilitation skills.
- Extensive knowledge of NHS governance and regulatory requirements.
- Knowledge of information governance regulations and requirements as they relate to healthcare service providers.
Trust Values and Behaviours
Essential criteria
- Self-motivated and committed to improving the quality and safety of healthcare services within the Trust.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence
Further details / informal visits contact
- Name
- Helen Shelton
- Job title
- Assistant Director of Clinical Governance
- Email address
- [email protected]
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No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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