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United Lincolnshire Teaching Hospitals NHS Trust

About

The United Lincolnshire Teaching Hospitals NHS Trust (ULTH) is one of the largest trusts in the country. Through four main hospitals we provide a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire.

We provide a wide range of healthcare services delivered by 8,600 highly trained staff and volunteers. Our services cost over £400m each year to provide and we invest around £18m each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. In an average year, we treat more than 180,000 A&E patients, nearly half a million outpatients and almost 100,000 inpatients.

Contact

Address: Recruitment Service; Lincoln County Hospital; Greetwell Road; Lincoln; Lincolnshire; LN2 5QY
Contact Number: (01522) 597736

Find out more

Jobs Website

Closed

Ref: 357-GR-1033-23 Vacancy ID: 5584656

A&E Administrator - Band 4

Closed for applications on: 8-Sept-2023 00:01

Vacancy status: Closed

Closed for applications on: 8-Sept-2023 00:01

Location

Site: Grantham
Address: 101 Manthorpe Road
Town: Grantham
Postcode: NG31 8DG
Major / Minor Region: Lincolnshire

Contract type & working pattern

Contract: Permanent
Hours: Part time - 22.5 hours per week (Mon, Wed, Fri)

Salary

Salary: £25,147 - £27,596 per annum £15,088 - £16,557 pro rata
Salary period: Yearly
Grade: (NHS AfC: Band 4)

Specialty

Main area: Urgent and Emergency Care

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
Excellence – Striving to be the best that we can be. Innovating and learning from others.
Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

Part-time - less than 37.5 hours per week.
Off-site/remote working - working from home or other sites for part or all the week.
Compressed hours – usually full-time hours but over fewer days or shifts.
Staggered hours – having different start and finish times.
Set shift patterns – to allow for predictability
NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Detailed job description and main responsibilities

Typing, distribution and maintenance of the A&E Doctors rotas
Actively manage rota to cover gaps within existing resources wherever possible. When this is not an possible to liaise with Business Unit regarding rota gaps and booking of locums.
Deal with urgent and routine correspondence and tasks in accordance with agreed practice and CQUIN standards including typing of letters, medical reports, references, rotas and general correspondence including administration when necessary. minutes of committees/meetings attended by their Consultants.
Deal with enquiries by letter/email/telephone from patients, GP's other hospitals.
Logging medical staff sickness on the absence monitoring system and arranging return to work interviews for medical staff.
Draw to the attention of the medical staff all results and take further action in accordance with the consultants or medical medical staff teams instructions, including (in agreement with the consultant) informing patients of negative results and future plans for their treatment.
By maintaining a close liaison with GP's and other medical staff, initiate action based on acquired experience, independent judgement and initiative to resolve queries raised by patients, relative or general practitioner, often of a non-routine and sensitive nature, concerning patients treatment.
Provide secretarial support for patients seen in Emergency Department to the CBU, Consultants and Sister and provide diary management.
Provide and assist in the provision of data for medical/CEM audits and any other statutory requirements for data collection.
Ensure all e-learning certificates are up to date for the medical team.
Prepare induction programme and send out with rota to new Drs
Provide secretarial support for Consultants managing their diaries, arranging meetings, appointments, annual leave, study leave etc.
The ability and commitment to work as a team member adhering to strict deadlines.
Ensure attendance at mandatory updates and general adherence to Trust Health and Safety policies and procedures.

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.

We are a People Promise exemplar site, for more information on the NHS People Promise - NHS England » Our NHS People Promise

As a responsible employer ULTH would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19

Please note that we do not accept CVs.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.

We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.

You are:

A Service Leaver
A Veteran
A Military Reserve
A Cadet Force Adult Volunteer
Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Interview

Essential criteria

Previous experience in office environment
Knowledge of medical terminology

Desirable criteria

NHS Experience

Interview

Essential criteria

Educated to minimum GCSE or equivalent at Grade C or above including Maths and English Language
Experience of using computers including Microsoft Office package

Desirable criteria

ECDL or equivalent
Business Admin NVQ2 or equivalent
Sound knowledge of Microsoft Excel

interview

Essential criteria

Ability to manage rotas
Ability to organise and provide admin support to a large number of medical and senior nursing staff
Ability to complete tasks accurately and efficiently
Ability to work on own initiative and prioritise workload to achieve deadlines
Good written and verbal communication skills. Ability and confidence to communicate at all levels