Domestic Cleaner-Hammersmith Hospital

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• Carry out routine cleaning tasks at the scheduled time, in a specified area and in accordance with all relevant policies and procedures
• Maintain high standards of cleanliness throughout the area of responsibility
• Empty and dispose of domestic and clinical waste in accordance with the Trust’s infection prevention and control & waste disposal policies
• Replenish consumables (i.e. paper towels, toilet rolls, soap, etc)
• Store and use cleaning equipment and materials safely and efficiently and in compliance with COSHH
• Use only approved cleaning equipment and materials in accordance with training and instructions provided
• Undertake all cleaning duties in a safe manner, using PPE and hazard signs as appropriate
• Liaise with clinical staff in order to deliver a patient focused service
• Be vigilant and report care and estate issues to your supervisor
• Under supervision, respond to any ad-hoc cleaning requests on-site complying with infection prevention and control and/or management instruction
• Collection and movement of refuse. Emptying, cleaning and relining waste bins with appropriate coloured liner. Securing and placing them for disposal to ensure regulations for clinical and non-clinical waste (including compacting) are adhered to
• Cleaning of sanitary areas including WC’s, wash hand basins, baths, showers, sinks and sluices, floors, all surfaces, furniture and fittings
• Replenishment of cleaning supplies and other consumables (hand towels, toilet rolls and soap) as required in order to maintain high standards of infection control.
• Changing ward bay and window curtains as required and to liaise with the Domestic Supervisor to ensure that there is an adequate supply of spare curtains available.
• Operate the dish washing machine to wash equipment/utensils used in the preparation, regeneration, and serving of food and beverages
• To carry out enhanced cleaning of bed spaces & side rooms as required.
• Maintenance and stock control of cleaning equipment and materials. Report any excessive stock levels that is held on the Ward or any other stock locations.
• Use of electrical cleaning machines to clean all surfaces in accordance with instructions to ensure that a clean and hygienic environment is maintained.
• Use of correct cleaning products and equipment for the specific tasks

Customer care

• To respect the privacy and dignity of patients whilst carrying out domestic duties and to engage with them, their family and visitors in a friendly and professional manner.
• To show understanding and compassion for patients and their visitors at all times
• To maintain complete confidentiality with regard to patient issues.

Policy / Service development

• To have knowledge of, adhere to and carry out all COSHH policies and associated standard operating procedures
• Complete all audit and quality monitoring documentation as required
• Adhere to all legislation and Trust policies & procedures
• Minimise the risks of infection to patients and employees in accordance with national and Trust infection prevention & control policy

Health and Safety

• Take care of personal safety and the safety of others
• Report any health & safety concerns to management. Complete Datix if appropriate
• Use all equipment or personal protective equipment in the appropriate manner. This may include gloves, aprons, masks, headwear and scrub suits. Follow the requirements of the uniform policy.
• Report any accidents or near misses to the appropriate management and complete the appropriate incident/accident report forms

Working environment and effort required

Mental effort

• Routine work with occasional interruptions to deal with ad hoc requests.

Physical effort

• Active and prolonged periods of physical work. Frequent bending and stooping. Moving of equipment and light furniture.

Emotional effort

• Those working in patient areas, mortuary, pathology etc. will be exposed to clinical activities and the conditions of those areas

Working conditions

• Frequently unpleasant. Exposed to dirt, clinical waste, smells, and bodily excretions. Some chemicals can be dangerous if used incorrectly.
• Ensure patients receive care in an environment that is clean, safe, caring and welcoming all of the time
• Ensure that the risk of healthcare associated infections are minimised
• At the discretion of the line manager, carry out cleaning duties in any other area of the hospital, as required