Patient Navigator

Job overview

An exciting opportunity has arisen within the 18 Week RTT Team; we are recruiting to a part time Band 4 Pathway Navigator post to join our team.

The role of the Pathway Navigator requires an enthusiastic, well organised self-starter, who is able to work independently and as part of a team; conversing fluently, logically and confidently with multidisciplinary personnel within the Trust.  

As part of clinical board 8, the 18 Week Pathway Navigator will validate data to ensure a true representation of a patient’s treatment pathway is recorded and reported. This requires the formation of close links with Directorate teams in order to expedite patient pathways/treatment. The Navigator is responsible for providing accurate and timely data, in order to identify patients who may breach national targets and take appropriate action to negate this.  

In addition, in order to ensure the Trust provides excellent care without unnecessary delay the 18 Week Pathway Navigator must carry out pathway mapping, analyse delays and bottlenecks and review processes and workflows. The Navigator is also responsible for proactively providing bespoke small group and lecture theatre training.

• Interview date: 6th November 2023.
• 37 hours 30 minutes /per week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

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There is currently significant pressure on NHS waiting lists and a backlog of patients waiting for hospital treatment.

The role requires an enthusiastic, well organised self-starter, who is able to work independently and as part of a team, converse fluently, logically and confidently with multidisciplinary personnel within the Trust to provide excellent care without unnecessary delay. 

This post is fundamental to helping the Trust monitor its compliance with NHS waiting time targets and work towards reducing these to pre-pandemic levels.

• The post holder will be allocated a Directorate(s) to work with and will be responsible for the pathway validation of this area, including long waiter meetings with the Directorate to identify delays in patient care and to expedite appointments, investigations, and admissions where possible. 
• The post holder will be expected to work autonomously, managing their own workload, meet tight deadlines, manage competing priorities and work in collaboration with the 18-week team to help ensure data is validated for submission against national and local waiting time targets. 
• The post holder will be expected to help support the delivery of referral to treatment training within the organisation. 
• The post holder will be expected to help support the 18 week team to produce weekly / monthly / ad-hoc reports required by the organisation and external agencies. 

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.