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The Newcastle upon Tyne Hospitals NHS Foundation Trust

Gwybodaeth
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit Newcastle Hospitals NHS Foundation Trust.
Cysylltu
- Address
- Royal Victoria Infirmary
- Queen Victoria Road
- Newcastle upon Tyne
- Tyne and Wear
- NE1 4LP
- Contact Number
- 0191 282 0999 option 2
Clerk Typist
Closed for applications on: 19-Hyd-2023 00:00
Statws y swydd wag: Closed
Closed for applications on: 19-Hyd-2023 00:00
Manylion allweddol
Lleoliad
- Gwefan
- The Great North Children's Hospital
- Tref
- 317 02 Royal Victoria Infirmary
- Cod post
- NE1 4LP
- Major / Minor Region
- Tyne a Wear
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday - Friday (9am - 5pm))
Cyflog
- Cyflog
- £22,383 per annum
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (Band 2)
Arbenigedd
- Prif leoliad
- 317 Paediatric Neurology Specialty - RVI
- Dyddiad y cyfweliad
- 10/11/2023
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
If you are a highly motivated and enthusiastic individual, then we want you! This role is crucial to providing and maintaining an efficient and effective admin service for patients and their families.
The successful applicant will provide a comprehensive administrative service to the medical staff in the department of paediatric neurology.
Children's services is a very busy and dynamic place of work, providing care for children with a variety of health care needs. Specialties include neurosurgery, neurology, trauma, oncology, BMT and plastic surgery, as well as paediatric surgery, paediatric infectious diseases and paediatric medicine. It is also a tertiary referral centre accepting admissions from throughout the North East and further afield to support the increasing demand for Paediatric Critical Care.
PREVIOUS APPLICANTS NEED NOT APPLY
- Interview Date 10 November 2023
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Advert
If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care.
- Proof reading of clinical reports, letters and discharge summaries
- Updating spreadsheets/data collection
- Dealing with enquiries from patients, relatives and staff
- Scanning and photocopying
- Booking appointments
- Team working
You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate administrative experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude.
The post holder will be required to have excellent communication skills, be able to prioritise workload effectively with excellent attention to detail.
Gweithio i'n sefydliad
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
- Audio typing of letters and documents
- Deal with telephone enquires promptly.
- Communicate with patients regarding appointments and admissions at the request of medical staff
- Cover admin posts Trust wide as required.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Manyleb y person
Qualifications & Education
Meini prawf hanfodol
- • Minimum of 4 GCSEs, Level 9 – 4 (A* - C), including English Language, or equivalent level qualification or relevant experience
- • OCR I or equivalent qualification / experience
- • Understanding of confidentiality issues
Meini prawf dymunol
- • Successful completion of an intermediate (level 2) apprenticeship in Business Administration
Knowledge & Experience
Meini prawf hanfodol
- • Understanding of confidentiality issues
Meini prawf dymunol
- • Previous work experience
- • Understanding of medical terminology
- • Previous audio typing experience
Skills & Abilities
Meini prawf hanfodol
- • Good IT skills to include office software packages
- • Good keyboard skills and Text Processing ability
- • Good communication skills both written verbal and telephone skills
Meini prawf dymunol
- • Ability to manage time effectively and work on own initiative
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Carly Holness
- Teitl y swydd
- Directorate Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0191 282 5512
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