Senior Administrator

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

Essential behaviours and attitudes

Models behaviours that treat others with dignity, respect and compassion.

Listens actively and respectfully to others.

Identifies and challenges unacceptable practice of peers and colleagues respectfully, and takes appropriate action to resolve.

Improves the quality of services and contributes to the improvement of the service user experience.

Treats individuals with respect and kindness.

Works in partnership and collaboration with others; respects their rights and promotes equality at all times.

Responds to an individual’s situation, needs and preferences and does not stereotype people.

Develops trust with service users and colleagues through delivering what they say they will and having a flexible approach to their work. 

Systems

Monitor and maintain stocks of stationery and resources, acting as authorised requisitioner to ensure that stocks are replenished.

Work with the Management Team in the development and implementation of Standard Operating Procedures and Work Manuals.

Assist in the effective use and maintenance of the office environment and clinical room space in the base, and leading on the introduction of, and work with, systems to manage this effectively.

Train in the use of new technology which may be introduced into the department, and support other staff where required.

Support communication with colleagues and users of the service through negotiation, influencing, listening and understanding, to ensure effective joint working.

Be aware of the Trusts Incident reporting systems in line with Health and Safety and Risk policy requirements.

Human resources

To train and develop your team and to carry out at least annually an appraisal, objective setting and personal development planning meeting.

Training and development

To participate in regular supervision in accordance with good practice guidelines and Trust policy

To participate in the Trust’s annual Appraisal process. 

To attend all relevant mandatory training as and when required to do so. 

General

To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.  

To comply with the Professional Codes of Conduct and to be aware of changes in these. To maintain up to date knowledge of all relevant legislation and local policies and procedures implementing this.

To ensure that all duties are carried out to the highest standard and in accordance with currently quality initiatives within the work area.

To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.

To comply at all times with the Trust’s Information Governance related policies. Staffs are required to respect the confidentiality of information about staff, patients and Trust business and in particular the confidentiality and security of personal identifiable information in line with the Data Protection Act. All staff are responsible for ensuring that any data created by them is timely, comprehensive, accurate, and fit for the purposes for which it is intended.