Mae Trac yn falch o bweru recriwtio ar gyfer
Birmingham Community Healthcare NHS Foundation Trust

Gwybodaeth
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Cysylltu
- Address
- Birmingham Community Healthcare NHS Trust
- Priestley Wharf
- 20 Holt Street
- Birmingham
- West Midlands
- B7 4BN
- Contact Number
- 0121 466 6000
Band 4 Administrator
Closed for applications on: 13-Chwef-2024 09:31
Statws y swydd wag: Closed
Closed for applications on: 13-Chwef-2024 09:31
Manylion allweddol
Lleoliad
- Gwefan
- Jaffray Centre
- Cyfeiriad
- 7 Jaffray Crescent
- Tref
- Erdington
- Cod post
- B24 8BG
- Major / Minor Region
- Birmingham a'r Ardal Ddu
Math o gontract a phatrwm gwaith
- Contract
- Cyfnod Penodol: 6 mis
- Oriau
- Llawnamser - 37.5 awr yr wythnos
Cyflog
- Cyflog
- £25,147 - £27,596 per annum
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (Band 4)
Arbenigedd
- Prif leoliad
- Administrator
Trosolwg o'r swydd
**This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested**
We have an exciting opportunity for a Fixed Term Band 4 Admin Team Lead in the Learning Disabilities Service. 37.5 hours per week – Fixed Term contract for 6 months
The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.
This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast paced environment. A calm but proactive approach with the ability to multi-task is desirable.
The post holder will take the lead role in maintaining all aspects of a high-level administration and business support on a day to day basis ensuring efficient and effective running of all administrative and office systems within the Learning Disabilities Service. Working with managers and clinicians to support other administrative staff to ensure the smooth running of all office-based systems.
Advert
- To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met.
- Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an appropriate timescale.
- To be responsible for the preparation of draft agenda’s, taking minutes/action notes, and provide other high standard service support for meetings as required ie Operational Meetings, MDT, investigations.
- As and when required to be responsible for chairing and regular attendance by the team at regular administrative team meetings, ensuring minutes/notes are accurately taken and any action from those meetings are followed up.
- Provision of a comprehensive word processing service using Microsoft Office packages including the typing of confidential/clinical correspondence from manuscript or audio/digital transcription.
- To be responsible for the patient pathway process as per the electronic patient record system (Rio), as and when required, eg referrals, clinical coding, appointments, domiciliary visits, questionnaires, assessments/clinic lists, prescription. Notify manager/clinician of potential or real delays for a patient in the pathway particularly with regard to the RTT status.
Gweithio i'n sefydliad
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection proces
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met.
- Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an appropriate timescale.
- To be responsible for the preparation of draft agenda’s, taking minutes/action notes, and provide other high standard service support for meetings as required ie Operational Meetings, MDT, investigations.
- As and when required to be responsible for chairing and regular attendance by the team at regular administrative team meetings, ensuring minutes/notes are accurately taken and any action from those meetings are followed up.
- Provision of a comprehensive word processing service using Microsoft Office packages including the typing of confidential/clinical correspondence from manuscript or audio/digital transcription.
- To be responsible for the patient pathway process as per the electronic patient record system (Rio), as and when required, eg referrals, clinical coding, appointments, domiciliary visits, questionnaires, assessments/clinic lists, prescription. Notify manager/clinician of potential or real delays for a patient in the pathway particularly with regard to the RTT status.
- To ensure the implementation and maintenance of an effective filing and retrieval system for the hub (archiving).
- Resolve or re-direct telephone enquiries, letters and post which are routine/non-routine that come through the administration team from patients and professionals.
- Delegation of daily administrative tasks to include opening and sorting of post, photocopying, filing, faxing, scanning, typing correspondence and other documents.
- Order stock (stationary) and non-stock items for hub/service if required using the appropriate budget code.
- To supervise designated administrative staff. To ensure effective communication..
- To support new team members to ensure awareness of the functions that are in existence for the administration structure and immediate team with reference to the Standard Operating Procedures within the department.
- Develop and empower all members of the team to perform to high standards and innovate.
- Provide cover for other administrative staff members during periods of annual leave and sickness absence, ensuring that all administrative tasks are undertaken to support essential operational work throughput.
- Ensure supportive staff management arrangements are in place and carry out annual personal development reviews for direct reports resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework.
- Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDR’s.
- Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staff’s perception about their working lives are measured and improvements made.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Gofynion yr ymgeisydd
Manyleb y person
Essential
Meini prawf hanfodol
- GCSE English & Maths or equivalent
- Thorough knowledge of Microsoft Office Programmes
- Ability to demonstrate significant administrative and office experience
Meini prawf dymunol
- NHS experience
- Experience of co-ordinating diaries and arranging meetings.
- Experience of Electronic Record Systems ie , Rio
Guidance
Meini prawf hanfodol
- NHS Experience
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Surjit Kaur
- Teitl y swydd
- Office Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0121 466 6709
- Gwybodaeth i gefnogi eich cais
For further details / informal visits contact:
Name Surjit Kaur
Job title Office Manager/Medical Staffing Officer
Telephone number 0121 466 6709
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