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Northampton General Hospital NHS Trust

About

We provide a full range of acute clinical services from Northampton General Hospital and Danetre Hospital in Daventry. We are a designated cancer centre and have recently invested in a number of additional specialist services, including in-patient renal services and interventional cardiology. All elective inpatients and emergency admissions are screened for MRSA. As part of our work to improve clinical outcomes we are taking part in a national patient safety programme and have invested in systems to capture patients views on the service we provide. We understand that sometimes a small change can make a big difference for patients.

Our whole focus is on improving the quality of care given to our patients. We see quality as encompassing the following elements:
Clinically effective services
Safe services
The best possible experience for patients

We also believe in involving others in what we do and celebrating success.

Contact

Address: Cliftonville; Northampton; Northamptonshire; NN1 5BD
Contact Number: 01604 634700

Find out more

Jobs Website

Closed

Ref: 265-5967972 Vacancy ID: 5967972

Maternity Immunisation Co-ordinator

Closed for applications on: 9-Feb-2024 00:03

Vacancy status: Closed

Closed for applications on: 9-Feb-2024 00:03

Location

Site: Northampton General Hospital
Address: Cliftonville
Town: Northampton
Postcode: NN1 5BD
Major / Minor Region: Northamptonshire

Contract type & working pattern

Contract: Permanent
Hours: Part time - 22.5 hours per week

Salary

Salary: £22,816 - £24,336 pro rata
Salary period: Yearly
Grade: (Band 3)

Specialty

Main area: Administrative Services

Detailed job description and main responsibilities

Accurate and methodical collation and data entry to databases or national systems, to evidence and ensure that all women have been offered pregnancy immunisations and eligible babies for BCG immunisations

The use of multiple clinical and non-clinical information systems and databases to extract, understand and co-ordinate patients’ pathways and care and to identify the eligible population.

Record, maintain, transmit and store information relating to the delivery of care services electronically.

Produce Excel based reports where required and submit to relevant bodies to demonstrate up take of services

Assist with a robust process to enable follow up of women who are eligible for Immunisation but have yet to attend

Assist the process of patient tracking including booking all necessary appointments, and booking interpreters if required, and following up chasing results.

Make appointments and send letters/text message reminders for those women who do not attend after their scans for pregnancy immunisations, including a link to immunisation information

To deal with enquiries on behalf of the clinical teams either by telephone, personal contact or correspondence, within agreed limits and take appropriate action, i.e. ensure appropriate documentation is available.

Assist with the effective management of patient pathways ensuring that all necessary appointments, including booking outpatients, clinics, are arranged on time.

Provide general administrative and secretarial services including photocopying, filing, emailing and other office routines for both the Antenatal & Newborn Screening Team and Immunisation Nurses.

Liaise effectively at all levels with other departments, hospitals, GPs, clients, Child Health Record Department (CHRD) and other health care agencies when required, including notification of DNA’s to GP’s and weekly vaccination numbers to CHRD.

Ensure that all enquiries made, both by telephone and in person are dealt with in a friendly helpful and efficient manner and where necessary an appropriate referral is made. Maintaining a call record and response log

Alert their line manager when users of the service are adversely affected

To treat as confidential all information obtained in the course of your work.

Maintain a flexible approach to the post in order to rapidly assimilate changes in workload, patterns and requirements. This will include supporting the Failsafe Officer as required.

Apply a systematic and organised approach to the workload and prioritise in order to achieve deadlines.

Be familiar and adhere to approved Trust policies and standards of care/practice.

Identify own learning needs and take appropriate measures to enhance their knowledge.

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We celebrate staff achievements and value the importance of working as one big team. That’s why we talk about Team NGH. It’s all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

Compassion
Respect
Integrity
Courageous
Accountable

To apply for this post, scroll down to the bottom of this page and select “apply online now”.

In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.

For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.

Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Educations, Training and Qualifications

Essential criteria

Minimum 3 GCSE at Grade C or above, including English and Maths or equivalent
NVQ3 or equivalent experience or qualifications

Desirable criteria

Other Business Administration qualifications

Knowledge and Experience

Essential criteria

Experience of a range of administrative procedures
Experience of working in a busy office environment
Experience of Planning and organising office based tasks
Comprehensive experience of using word processing and data analysis software packages e.g. Microsoft Excel, Word and Outlook
Experience with dealing with the public
Some knowledge of the Antenatal and Newborn screening programmes
Some knowledge NHS hospital administrative systems i.e. PAS, Medway and ICE
Data Protection Issues

Desirable criteria

Some experience of database maintenance
Some experience of note taking and producing minutes of meetings
Diary Management experience
Previous experiences of the NHS screening programmes
Comprehensive experience of minute taking
Experience of audit
Previous experience within the NHS or care setting

Skills

Essential criteria

Effective interpersonal skill
Very good numeracy, literacy and verbal communication skills
Effective in communicating with all levels of staff internal and external to the trust
Proficient in Microsoft packages including Word Excel and Outlook
Analytical and judgement skills for problem solving within own sphere of work
Developed attention to detail and accuracy
Organisational skills and the ability to work methodically and prioritise.
Ability to cope under pressure and meet deadlines
Ability to understand the needs of patients and deal with them with tact and sensitivity.
Ability to monitor quality of work in own area and alert others to quality issues, reporting any errors or issues to the appropriate person
Able to maintain confidentiality at all times

Key Competencies/Personal Qualities and Attributes

Essential criteria

Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Confident to establish and maintain good working relationships at all levels
Courteous, tactful and efficient telephone manner
Compassionate and empathetic
Able to receive and provide clear and concise information using a number of formats to colleagues and other staff
Able to work well in a team and as an individual
Self-starter and proactive with excellent time management skills and ability to demonstrate initiative
Can demonstrate reliability, honesty and integrity
Ability to be flexible in line with the changing needs of the service
Committed to and responsible for personal development
Ability to sit and work at a desk / VDU for long periods of time
Word process and data input for a substantial proportion of working time
Concentration when dealing with results and databases with possible frequent interruptions
Occasionally dealing with outcomes of a distressing nature