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United Lincolnshire Teaching Hospitals NHS Trust

About
The United Lincolnshire Teaching Hospitals NHS Trust (ULTH) is one of the largest trusts in the country. Through four main hospitals we provide a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire.
We provide a wide range of healthcare services delivered by 8,600 highly trained staff and volunteers. Our services cost over £400m each year to provide and we invest around £18m each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. In an average year, we treat more than 180,000 A&E patients, nearly half a million outpatients and almost 100,000 inpatients.
Contact
- Address
- Recruitment Service
- Lincoln County Hospital
- Greetwell Road
- Lincoln
- Lincolnshire
- LN2 5QY
- Contact Number
- (01522) 597736
Retail Catering Assistant Lincoln County Hospital - Band 2 (24/25)
Closed for applications on: 14-Feb-2024 00:03
Vacancy status: Closed
Closed for applications on: 14-Feb-2024 00:03
Key details
Location
- Site
- Lincoln County Hospital
- Address
- Lincoln County Hospital Greetwell Road
- Town
- Lincoln
- Postcode
- ln25qy
- Major / Minor Region
- Lincolnshire
Contract type & working pattern
- Contract
- Permanent: As the Catering services run over a 7 day period, occasionally working shift times/days and locations may be adjusted when required to suit the needs of the business.
- Hours
- Part time - 30 hours per week (Typical hours 8am-2pm Mon-Fri May include bank holidays and weekends)
Salary
- Salary
- £22,383 per annum, 17,906 pro rata
- Salary period
- Yearly
- Grade
- (NHS afc band 2)
Specialty
- Main area
- Retail catering
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULTH team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours – usually full-time hours but over fewer days or shifts.
- Staggered hours – having different start and finish times.
- Set shift patterns – to allow for predictability
- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
- Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
- Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
- Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
- Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
- Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Job overview
Due to expansion of our retail catering services, which are due to open in April 2024, we are now looking for additional colleagues to join our retail catering teams.
This role will be for 30hrs per week and start 01-April- 2024
Our Catering Assistant – Retail role is very varied, and a typical day could consist of serving customers, taking orders & payments using the EPOS till system and cash handling, basic food preparation and food handling, serving hot drinks from bean to cup and barista style machines. (Barista trained would be an advantage but not needed as training will be given to the right candidate), stock replenishment and rotation, assisting with hospitality functions for our Trust colleagues, completing daily data record sheets as required and other comparable tasks as directed by the Catering Manager and other department managers & supervisors .
The days are busy, but very varied, and rewarding and we welcome applications from enthusiastic and self motivated individuals with a passion for general customer service duties and who take pride in their work and are responsive to the needs of the patients, visitors and staff through the delivery of excellent customer service at all times.
Advert
The role of the Catering Assistant - (Retail) is to carry out all duties to the required standard for the provision of the catering services within the Hospital.
Participating in food preparation such as chilled food and food prepared for hot hold and other simple food preparation duties as instructed and allocated by the Catering Manager, other department managers or supervisors.
Be able to work as part of a team and assist each other to be sure duties are fulfilled in a safe and timely manner.
Occasional participation in function work and other duties within all the retail catering areas when required.
General duties as per tasking sheets to ensure an effective, customer friendly service is provided at all times.
Adheres to departmental sickness and absence reporting procedures and complete mandatory training.
Completes any log sheets associated with departmental hygiene control systems.
Observes Health & Safety procedures at all times.
Appear for duty on time in a clean and tidy uniform wearing the correct footwear.
Maintains a high standard of personal hygiene
To observe departmental/Trust policies on Fire, Health & Safety at Work, COSHH (Control of Substances Hazardous to Health) and Accident Reporting.
To adhere strictly to correct food hygiene practices in accordance with departmental policy, Food Hygiene Regulations, Food Safety Act and local procedures.
To undertake any duties as may be required.
Working for our organisation
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Detailed job description and main responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!
ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.
We are a People Promise exemplar site, for more information on the NHS People Promise - NHS England » Our NHS People Promise
As a responsible employer ULTH would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.
No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULTH where applicable. There is no requirement to reimburse ULTH for this cost.
We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.
You are:
- A Service Leaver
- A Veteran
- A Military Reserve
- A Cadet Force Adult Volunteer
- Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces
Applicant requirements
Person specification
Qualifications
Essential criteria
- Basic Food Hygiene certificate or Willingness to work towards.
Desirable criteria
- Basic food hygiene certificate
previous experience
Essential criteria
- Evidence of high personal standards
- Experienced in working within catering services
Desirable criteria
- Previous Experience working in a large scale catering department
Evidence of Particular: - Knowledge - Skills - Aptitudes
Essential criteria
- Good communication skills
- Able to complete simple records
- Able to operate machinery after training
- Capable of working without direct supervision
- Knowledge of Health & Safety, manual handling, COSHH
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable criteria
- Good customer care skills
- Experience in using catering equipment
- Knowledge of food service including dietary requirements and portion control
specific requirements
Essential criteria
- Ability to work as part of a team.
- Ability to work under pressure and meet the demands of the service.
- Able to work in high and low temperature areas.
Further details / informal visits contact
- Name
- Sophie Blake
- Job title
- retail catering team leader
- Email address
- [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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