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Norfolk and Norwich University Hospitals NHS Foundation Trust
About
The Norfolk and Norwich University Hospitals NHS Foundation Trust provides a full range of acute clinical services for a catchment area of up over 1 million people. Our vision is “to provide every patient with the care we want for those we love the most”, reflecting the utmost importance that we attach to the quality of care and experience that each and every one of our patients receives.
We provide specialist services in radiotherapy, neonatalogy, paediatrics, orthopaedics, plastic surgery, ophthalmology, rheumatology, medicine and surgery. Every year our 7,000 staff treat people from Norfolk, neighbouring counties and further afield. Our patients are referred to us by around 100 local GP surgeries and other acute hospitals and primary care Trusts around the country. We are involved in the teaching and training of a wide range of health professionals, in partnership with the University of East Anglia and other local education providers.
Radiology Consultant Roster Lead & Senior Radiology Medical Secretary
Closed for applications on: 6-Feb-2024 00:01
Vacancy status: Closed
Closed for applications on: 6-Feb-2024 00:01
Key details
Location
- Site
- Norfolk & Norwich University Hospital
- Address
- Colney Lane
- Town
- Norwich
- Postcode
- NR4 7UY
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Flexible working
Salary
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Radiology
- Interview date
- 21/02/2025
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
The Radiology Department at NNUH has a vacancy for a highly motivated person with exceptional attention to detail to join our small team of Radiology Secretaries in a combined role that has a primary focus on managing our consultant roster.
The role of Roster Lead and Senior Radiology Medical Secretary is a full-time position, based at the Norfolk & Norwich University Hospital. The principal responsibility of this role is to build and maintain our Consultant Rosters, but also to provide high quality secretarial and PA support to our Consultant Team.
Candidates will be self-motivated and possess an RSA II qualification (or equivalent), along with an AMSPAR certificate or comparable medical secretarial experience. Rostering experience is not essential but would be highly beneficial.
The successful applicant will have good time management and IT skills. You will be able to manage your daily workload, working flexibly as the needs of the department dictates, and will have a good working knowledge of Microsoft Office applications including Word and Excel.
You will be able to demonstrate a high level of tact, diplomacy and persuasive skills while dealing with all forms of enquiries from staff within the Trust, outside the hospital, and patients, in a confidential manner and understanding the need for patient confidentiality, either in person or over the telephone.
Full time: 37.5 hours per week
Interview date: 13th February 2024
Advert
As the successful post holder, you will be responsible for the delivery and administration of clinical and on call rosters for Radiology Department Consultants, and provide a comprehensive PA and secretarial service to Consultants Radiologists.
It is a requirement of this role to be on site. However once fully trained and sufficiently experienced a weekly hybrid working pattern, combing days onsite at NNUH and at home can be considered.
This is a rare opportunity to join a small secretarial team of 10 within the Radiology Department with a unique position, combing two roles and providing personal development opportunities to expand knowledge and understanding of both these areas.
There is the opportunity to identify areas for improvements to develop the service provision of the Consultants Rosters, and lead on implementing any agreed changes.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- Lead in the production of the departmental consultant rota, highlighting and actioning any potential shortfalls ensuring appropriate allocation of consultant cover to meet the needs of the service users.
- Manage rotas, identifying how workforce can be effectively utilised across multiple locations, and ensuring that any rota changes maintain appropriate levels of cover and maintain the most efficient use of resources available.
- Identify and mitigate any risks to service and escalating any concerns to the Support Services Manager and Chief of Imaging.
- Responsibility for creating and maintaining the rota Standard Operating Procedure document (SOP) to include instructions detailing all aspects of how the Consultant rotas are created, maintained, and distributed, and departmental rules relating to leave booking for consultant staff. Accountable for ensuring this is accurate and up to date and shared with appropriate members of staff.
- Responsible for the timely distribution of Radiology rota to relevant areas and services users and accountable for ensuring the rota distribution list is maintained and updated as necessary.
- Accountable for rota changes, requests and negotiating absence cover, and ensuring that these are actioned within KPIs and ensuring all clinical commitments are covered.
Applicant requirements
Person specification
Qualifications
Essential criteria
- RSA III or equivalent training or experience.
- Excellent standard of literacy and numeracy.
- Knowledge of medical terminology/AMSPAR qualification.
Experience
Essential criteria
- Significant Medical Secretarial experience.
Desirable criteria
- Experience of creating and managing complex clinical rosters.
Skills
Essential criteria
- High attention to detail with good analytical skills and problem-solving ability.
- Excellent organisational and time management skills with the ability to manage own workload and use initiative.
Attitude & Aptitude
Essential criteria
- Highly motivated with the ability to work to tight deadlines and maintain concentration in a complex working environment.
- Flexible approach to constantly changing work priorities
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence.
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Further details / informal visits contact
- Name
- Jennifer Hoy
- Job title
- Radiology Support Services Manager
- Email address
- [email protected]
- Telephone number
- 01603 286657
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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