Catering Assistant - Royal Brompton Hospital (full time and part time)
Closed for applications on: 20-Feb-2024 00:02
Vacancy status: Closed
Closed for applications on: 20-Feb-2024 00:02
Key details
Location
- Site
- Royal Brompton
- Address
- Sydney Street
- Town
- London
- Postcode
- SW3 6NP
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent: 3 roles being recruited to: 1 x 37.5 hrs per week, 1 x 21 hrs per week, 1 x 15 hrs per week
- Hours
- Full time
- Part time
Salary
- Salary
- £27,515 inc HCA
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Catering
- Interview date
- 05/03/2024
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
On 1st February 2021 the Royal Brompton and Harefield Hospitals became part of Guy’s and St Thomas’ NHS Foundation Trust – a truly once-in a generation development.
We are looking to recruit friendly individuals who will demonstrate a caring and compassionate approach to work primarily in our NHS patient’s ward. You will be involved in all aspects of the food and beverage service to patients, undertaking the preparation for the service of breakfast, lunch and dinner.
Other areas of work may include vending services, delivery of function food to all areas of the hospital and assisting in retail areas when required. You will have varied responsibilities and therefore a positive and cheerful attitude is a must, along with a drive to improve the patient experience.
These are all challenging but rewarding jobs and would be ideally suited to motivated team player’s. Previous experience within a busy catering environment would be beneficial (but not essential). A Level 2 Award in Food Safety for Catering is essential.
*** There are a total of three roles being recruited to:
1 x full time: 37.5 hrs per week
1 x part time: 21 hrs per week
1 x part time: 15 hrs per week
Advert
About you:
- Must have a good, basic level of English as you may need to speak to patients, visitors or other staff, as well as reporting any issues, and fully understanding your training
- Must have basic literacy and numeracy skills
- Be able to work as part of a team and have the ability to prioritize tasks where necessary
- Understand the importance of hygiene and basic health and safety
You will have varied responsibilities and therefore a positive and cheerful attitude is a must, along with a drive to improve the patient experience.
These are all challenging but rewarding jobs and would be ideally suited to motivated team players.
Working for our organisation
We are a friendly in-house Catering team. All our food is freshly prepared by our chefs on the day for patients. We pride ourselves on our good food and great customer service.
Detailed job description and main responsibilities
To be prepared for service by acknowledging the menu content, and portion control.
Ensure all relevant equipment has been turned "on" prior to service and switched "off" once used.
To prepare patient trays, ensuring adequate supplies of crockeand ry, cutlery, prior to service. Trays are to be prepared to the agreed set standard.
To encourage and assist patients to order their food from our menu booklets, ensuring that the meal orders are correct and recorded on the tablet for production purposes.
To be aware of patient’s special diets and to ensure that all special dietary needs/requests are followed.
To check fridges in the catering pantry area for out-of-date food and remove it as necessary.
To ensure meal service times are adhered too and that all other services including snacks and diet products are available.
Ensure all food served to patients is properly presented and easily accessible, taking into account any dietary restrictions that may apply.
To report to the nurse in charge if patients are not eating their meals. Work closely with the nursing team to monitor patients food.
To prepare hot and cold beverages and ensure that all beverages are served at the correct temperature, at regular times throughout the day and when requested by the patients.
To ensure that at the end of every meal and beverage service all trays are removed from the patient rooms in a timely manner and returned to the ward pantry for washing.
Clean down all equipment and throw away all excess food items in the appropriate containers after service.
Ensure compliance with all aspects of health and safety legislation and the correct use of personal protective equipment.
To undertake cleaning duties including, all trolleys, floors, fridges, walls surfaces and equipment following laid down cleaning schedules and COSHH guidelines.
To operate industrial under counter or flight dishwasher and to be responsible for the washing of larger items in pan wash area in relation to the patient mealtime i.e. plates, trays, jugs, cutlery, glasses, cup holders etc.
To check the rotas for hours and duties and any changes daily in regard to shift patterns, hours of work and assisting in the induction of relief staff.
To maintain full uniform at all times in accordance with the Trust dress code policy this includes the correct PPE when undertaking meal service and cleaning duties.
Applicant requirements
Person specification
Qualifications
Essential criteria
- GCSE grades A-C in English and Maths
- CIEH Level 2 Award in Food Safety in Catering
- NVQ - Customer Services Certificate
Desirable criteria
- Food Allergen Certificate
- Basic nutritional understanding
Skills
Essential criteria
- Able to maintain set standards for a high level of food services
- Good organisation skills able to work quickly and accurately under pressure
Experience & Knowledge
Essential criteria
- Experience of working restaurant/Caféteria/ward environment
- Serving food and beverages on a tray service
- Working within tight portion controls
- COSHH and HACCP
- Knowledge of IPC process within a Catering Hospital Service
- Knowledge of the health and safety, food safety rules and regulations
Desirable criteria
- Previous experience NHS catering services
- Health & safety at work 1974
- Knowledge of culinary terminology
Further details / informal visits contact
- Name
- Monica Kulla
- Job title
- Retail Catering Manager
- Email address
- [email protected]
- Telephone number
- 02073518432
- Additional information
Please only contact between 8:00am and 4:00pm
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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