Children and Young People Clinical Manager

Detailed job description and main responsibilities

Enfield community Services is part of North Middlesex University Hospital NHS Trust since April 2023. The Children and Family service which are part of North Mid in the Community includes Community Consultant Paediatricians, Dietetics, Physiotherapy, Occupational Therapy, Speech and Language Therapy, Special school and Youth justice Nursing, Clinical Psychology for children under 6 years, Children’s Continuing Care, Specialist Play and Bereavement, Children’s Immunisation, CYP Safeguarding, Looked After Children Nursing  and Health Visiting /School Nursing services 
The service works closely with Primary Care -Local Authority -NMHT clinical divisions and has a strong partnership with the Parent Carer Network as well as North Central London Enfield Division commissioners. 
Service portfolio may change in accordance with quality initiatives and the development of integrated care pathways. 

Duties and Responsibilities:

People Management

To provide leadership in the development of an Integrated Community CYP Service and the agreed service plan, role modelling and creating an environment for the Trust values to be fully embedded. 

To provide operational leadership to the integrated care group ensuring clear communication of the service values, priorities and expectations to ensure the full engagement of a broad range of staff groups   in delivering services of the highest quality. 

To seek assurance that the service has in place effective arrangements for staff appraisals, training and continued professional development. 

Ensure staff management arrangements are in line with HR procedures and policies within the Trust to ensure good practice in recruitment, appraisal and performance management and other policies are maintained working collaboratively with the Clinical Leads and Operations Managers 

Support clinical leads in the coaching, mentoring and development of staff including meeting NICE and professional quality standards. Ensure Clinical Leads deliver an advisory &supervisory  role / monitor professional standards, monitor clinical activity quality standards  and maintain an overview of clinical staff across the care groups and the development of evidenced informed care pathways taking a lead on quality initiatives such as trans disciplinary care pathways. 

Together with Clinical Leads continually review the workforce ensuring it reflects the service plans and priorities implementing skill mix review, role redesign and changes to workforce transformation initiatives as required. 

To create a culture in which innovations can flourish and provide inspiration so staff can deliver high quality care

To actively support continuous professional development of staff in partnership with clinical leads and safely devolve decision making at the point of care delivery promoting open engagement and extended roles such as Lead Professional  and  Health coordinating  roles

To manage any disciplinary or performance situations that arise within the service. To performance manage staff effectively and in line with Trust policies. To undertake delegated performance or capability investigations as required.

To work with clinical leads to ensure that all team members receive appropriate supervision, annual appraisal and that professional and high clinical standards are maintained.

To work with clinical leads and care group managers to establish an effective recruitment and retention plan together with the Associate Director of Therapies AHPs Strategic Lead for the Trust

To monitor local compliance to professional, mandatory and statutory training and take action where targets are not met.

Training and Development

•    Maintain an effective learning environment for the team and all students on placement.  

•    Follow professional guidelines and Codes of Practice as laid down by the NMC and HCPC and relevant professional bodies /Regulatory frameworks. To lead implementation of local clinical protocols founded on robust evidence base. 

•    To attend all relevant mandatory training as and when required to do so.

Finance & Budget Management

The postholder will be responsible for budget and physical resources under the direction of the Head of Services who will retain Service level accountability

•    To work with the management team to achieve financial targets including realistic cost improvement programmes.

•    Work alongside Trust colleagues from other operational and corporate services to identify business opportunities and maximise the integrated service offer, promoting positive relationships with commissioners and external stakeholders.

•    Ensure that the teams within remit delivers in line with commissioned activity and planned income.

•    Ensure adherence to procurement processes and stock management within team.

•    Promote efficiency, demonstrate cost-effectiveness, and embed a culture of value for money and return on investment within teams.

•    Ensure compliance of all team members with the Trust’s Standing Financial Instructions.

Care Group Management 

Provide leadership and direction, supporting and engaging direct line reports in the management and delivery of services, Responsible for the visibility of leadership, knowledge of services and specific issues within the portfolio of services and for upholding and role modelling the values, behaviours and standards expected of all employees in the Trust.

   To ensure adequate capacity within plans to enable achievement of targets and waiting times reduction targets in negotiation with other commissioners as necessary.

To lead change management programmes within the Care Group ensuring completion on time, to budget and quality targets ensuring successful implementation.

To be responsible for ensuring Early Warning systems are embedded, that all agreed standards and performance measures are met within timescales and that there is constantly evidenced service improvement, risk management and mitigations including monitoring progress against objectives. 

Lead CYP service specific  transformation and service redesign programmes where required within Patient First Methodologies and support the development of the service and the teams within it. 

To ensure the Care Group is reviewed and adapted to meet changing needs service, portfolio and commissioning requirements. To implement Care Group changes when required ensuring effective management of the change process to agreed timescales and outputs.

To have systems in place to gather on-going Children/Young people /family and key stakeholder feedback acting and learning promptly from comments. Support the inclusion of CYP/Parent -carers, their involvement and influence in developing redesign and improvement programs.

To ensure the Care Group contributes fully to the Service area, Borough developments and wider Trust collaborative working as part of the Integrated Care System

To ensure that all staff working within the services operate in accordance with Trust policies.

To ensure that working environments, facilities and staff are organised to enable effective provision of services.

The post holder will ensure that systems are in place to ensure accurate records relating to service activity are maintained and to respond to appropriate requests for this information to be made available for the purposes of performance, research, audit and FOI requests.

The post holder will be required to travel between Trust sites and partner agency venues.

To be responsible for equipment and medical devices including the CYP Loan Store for Dietetics and medical devices for Children’s Continuing Care and to adhere to departmental policy including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice, adhering to Trust policies and procedures and local protocols.

To identify new business opportunities and take a key role in supporting the information requests for tenders and specifications.

Research, Clinical Audit and Development

•    To be responsible for the coordination, monitoring, and implementation of regular audits working with Clinical Leads including compliance with recommendations / outcomes are acted upon and sustained. With Care group managers to work jointly with clinical leads in determining the annual clinical audit work streams. Work with clinical leads to fully embed evidence-based practice and clinical audit Activity including findings through communication with / presentation across the local networks.

•    Work with clinical leads to ensure that clinical practice is patient centred and research based in accordance with professional practice, guidelines, and national and local benchmarks drawing on best practice in the relevant specialty.

•    To be responsible for the collation of mandatory statistics / data collection in conjunction with Trust’s performance department.

•    With the Clinical Leads, to promote the concept of research-based practice and the offer of a robust student and apprenticeship placement programme across clinical areas.

•    To attend appropriate courses and conferences to ensure own professional /managerial development.

•    Develop innovative solutions in service delivery to disseminate to the multi-disciplinary team which will measurably improve CYP care.

•    Responsible for adopting a population health management approach in all services within the portfolio working with CYP &Parent/carers , commissioners /system partners to improve equity of access and population health outcomes.