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Central and North West London NHS Foundation Trust

Gwybodaeth

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.

As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk

(source: Central and North West London NHS Foundation NHS Trust website)

Cysylltu

Address: 350 Euston Road; Regent's Place; London; London; NW1 3AX
Contact Number: 02032145700

Darganfod rhagor

Swyddi Gwefan

Closed

Cyf: 333-G-ED-0355 ID y swydd wag: 6114342

Team Administrator

Closed for applications on: 11-Maw-2024 15:58

Statws y swydd wag: Closed

Closed for applications on: 11-Maw-2024 15:58

Lleoliad

Gwefan: STRIDES & EDS Outpatients Roxborough Road Site
Cyfeiriad: 13-17 Roxborough Road
Tref: Harrow
Cod post: HA1 1NS
Major / Minor Region: Llundain

Math o gontract a phatrwm gwaith

Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos (Monday to Friday 9am-5pm)

Cyflog

Cyflog: £27,129 - £28,649 per annum inc. Outer HCAS (pro rata if P/T)
Cyfnod cyflog: Yn flynyddol
Gradd: (NHS AfC: Band 3)

Arbenigedd

Prif leoliad: Administration

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

MAIN DUTIES AND RESPONSIBILITIES

To prepare documents (letters, memos, reports etc) by copy or audio typing using Microsoft office software, ensuring all policies and procedures are adhered to.
To act as the first point of contact for the service, accommodate and guide our service users, visitors to the correct team. Handle telephone and email enquiries from external bodies, Trust staff, clinicians, service users and relatives.
The post holder is required to exercise judgment about how to handle such calls in an appropriate and professional manner, using judgement and discretion where necessary, referring complex matters to relevant senior members of staff and taking messages when necessary.
To report any incidents on DATIX and escalate to management as soon as possible
To ensure effective communication within the team.
To prioritise own workload according to service needs and effectively manage conflicting priorities by developing and maintaining systems.
To input data to electronic database system/s and/or use database as and when required in line with Trust procedures and protocols.
To ensure filing systems are maintained to a high standard and with due recognition of the need for confidentiality and security.
To ensure the maintenance of adequate stock levels of stationery and other equipment at all times.
To act as secretary at meetings, taking and distributing minutes as appropriate.
To arrange meeting and training events for the team as and when required.
To maintain a team diary for staff, ensuring their location is known at all times, enabling contact in case of emergency.
To maintain a diary of activities and/or room bookings to facilitate effective use of resources.
To cover across sites when required by the service
To liaise with IT Department and other services as and when required for any issues that may occur within the service.
To develop and maintain an updated internal and external contact lists.
To participate in assisting the local admin induction of new or temporary staff to the team.
To understand health and safety and fire regulations and to assist in maintaining a safe environment for service users, staff and visitors to the service, reporting building repairs required to the responsible manager.
To liaise with domestic services staff to ensure the environment is kept clean and reporting any recurring problems to the responsible manager.
To enter required data into the Trust’s patient administration systems and to make use of data bases as directed by managers in the course of clinical duties
To use computer and computer software to prepare reports, presentations and documents relevant to working duties

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the manager.

Management Information Systems

To assist with the input and retrieval of client details, statistical and clinical information using a spreadsheet, database or relevant clinical or business information system.

Training & Development

To participate in local induction of new employees to the Operational Team.
To undertake any necessary training requirements to fulfil the objectives of the post and to enhance personal knowledge and development.
The post holder will complete the CNWL mandatory training programme annually within directed timescales.

Supervision

The post holder will be expected to meet the requirements of the NHS Knowledge and Skills Framework (KSF) appropriately outline for the post.
The post holder will fully participate in the Trust’s Appraisal / Supervision Programme and work with their manager to ensure that they have a clear job plan and objectives.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Gofynion yr ymgeisydd

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol

• A good level of general education to include O Level or GCSE standard for English and Maths or equivalent
• RSA 3 or NVQ 3 or equivalent secretarial experience or relevant qualification / experience

Previous Experience

Meini prawf hanfodol

• Demonstrable previous administrative experience
• Experience of working as part of a team
• Experience of working in NHS or similar environment with day to day contact with both professionals and members of the general public
• Experience of processing complex referrals