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Salisbury NHS Foundation Trust
About
Salisbury NHS Foundation Trust is an innovative hospital with a proud heritage. We are rated CQC ‘Good’ and are well regarded for the quality of care and treatment we provide for our patients and our staff. We offer a broad range of clinical care to a population of 270,000, and we have regional specialist centres for spinal injuries, rehabilitation, plastics and burns. Our longstanding links with local Armed Forces and veterans has seen us awarded Gold under the Armed Forces Employer Recognition scheme.
Our 5,500-strong workforce is at the very centre of everything we do, and we are committed to developing our people and their careers. We have high levels of staff engagement, an award-winning internal communications function, an innovative training partnership with Coventry University, and are one of 23 ‘NHS People Promise Exemplar’ sites.
At SFT we work flexibly and we think working here is pretty rewarding. Employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Additional staff benefits include accommodation, on-site car parking, access to a leisure centre (2 indoor heated swimming pools and a fully equipped gym and squash court), day nursery, holiday play scheme, restaurants and a number of shops.
Salisbury is an attractive place to live and work and really gives you the best of everything, you can find out more here. With easy access to London and local airports, Salisbury also has one of the 31 UNESCO world heritage sites in the UK in the form of Stonehenge and in addition boasts a number of museums and famous landmarks which are well worth a visit. Alternatively, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting https://www.experiencesalisbury.co.uk/
Cardiac Investigation Unit /Cardiac Suite Receptionist
Closed for applications on: 2-May-2024 00:01
Vacancy status: Closed
Closed for applications on: 2-May-2024 00:01
Key details
Location
- Site
- Salisbury District Hospital
- Address
- Odstock Road
- Town
- Salisbury
- Postcode
- SP2 8BJ
- Major / Minor Region
- Wiltshire
Contract type & working pattern
- Contract
- Permanent: Flexible on site working.
- Hours
- Full time
- Part time
- Flexible working
Salary
- Salary
- £22,383 Pro rata for part time
- Salary period
- Yearly
- Grade
- (Band 2)
Specialty
- Main area
- Cardiac Investigation Unit And Cardiac Suite Administrator
Job overview
The Cardiac Investigation Unit (CIU) and the Cardiac Suite at Salisbury NHS Foundation Trust are looking for a receptionists/ administrators to join their team. We have vacancies for full or part time to meet the needs of the service and the hours of the departments listed.
As a CIU/Cardiac Suite Receptionist you will be part of a forward thinking team, assisting in providing a reception and administrative service including responding to patients and staff face to face and via telephone, receiving patients in for their planned investigations and procedures. You will be responsible for booking their tests and appointments that come from internal and external referrers.
The CIU is a department that supports with diagnostic tests that aid the patient journey and the Suite supports and treats patients with acute, urgent and long term cardiology conditions.
If you are interested, please make contact to arrange an informal chat or visit.
Advert
To provide an excellent reception and administration service within the Cardiology Departments including Cardiac Investigation Unit and the Cardiac Suite.
Welcome and greet patients and visitors into the department, recording attendance and departure on Lorenzo (Electronic Patient Record) and establish which area they are to be seen in and redirect as appropriate.
To deal with telephone inquiries in a polite, helpful and courteous manner whilst making sure that patient confidentiality is maintained.
To assist in the administrators in managing referrals and booking of patients.
Working for our organisation
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Detailed job description and main responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Trust Values
Essential criteria
- Patient Centred and Safe, Professional, Responsive and Friendly
Education, Qualifications and Training
Essential criteria
- GCSE English Language (grade C or above)
- ECDL or equivalent computer literacy with experience of word processing, databases, spreadsheets,
Desirable criteria
- Typing RSA grade II or equivalent touch-typing skills
- NVQ3 in Business Administration or equivalent
Experience
Essential criteria
- Secretarial experience in a busy, customer-focused environment
Desirable criteria
- Clerical/office administration experience within a healthcare environment
Knowledge and Skills
Essential criteria
- Excellent telephone manner
- Excellent customer care skills
- Ability to work autonomously, coordinate and prioritise
- Ability to problem solve and cope under pressure
- Ability to train and supervise workload of CIU admin assistant
- Ability to liaise with other staff and departments
- Ability to work as a team in a multidisciplinary environment
- Understanding of the need for confidentiality
Other Job-Related Requirements
Essential criteria
- Good attendance record in previous posts
- Good attendance record in previous posts
Further details / informal visits contact
- Name
- Chris Mansfield
- Job title
- Cardiovascular Operations Manager
- Email address
- [email protected]
- Telephone number
- 01722 336262
- Additional information
Alternatively contact;
Anna Long
Service Manager
01722 336262 ext 3965
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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