Senior Pharmacy Technician- Digital

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To act as the first point of contact for clinical staff requesting advice on the specialist and 
practical aspects of the implementation of EPMA at ward level. This will include:
• Supporting the EPMA Pharmacist Lead in liaising with the software supplier, Health Informatics department and pharmacy team in relation to all aspects of the deployment and management of the selected system
• Being a specialist for EPMA across the Trust, being a key point of contact during implementation, go-live and post go-live at mental health sites including inpatients and community services
• Being a specialist on the selected system, liaising with the supplier on functionality, upgrades and issue management 

• Contributing to the planning and implementation of the project and subsequent upgrades, 
ensuring all functions are tested before go-live, and advising the pharmacy lead on the 
potential impact to staff.
• Building and maintaining a highly accurate Drug Catalogue, updating on a monthly basis 
according to monthly data releases from NHSI and reflecting the GMMMG formulary and 
local supplying organisations’ stock lists
• Building extensive lists of medicine sets and order sentences and assist in checking for 
integrity, ease of use, and safety
• Assessing and building the Clinical Decision Support capabilities in conjunction with the 
EPMA Lead pharmacist
• Supporting the EPMA system administration for end users in conjunction with the 
Registration Authority team 
• Providing input and feedback on the collection and recording of medication error data 
relating to the use of EPMA 
• Measuring and monitoring EPMA cash and non-cash releasing benefits at ward and user 
level 
• Maintaining the EPMA system including configuration and upgrades, raising any risks or 
issues to the EPMA Pharmacist Lead
• Providing support to the service desk on system-related queries
• Acting as a role model and mentor for pharmacy staff, and support the personal and 
professional development of team members, and in particular advising all grades in the 
EPMA area of knowledge
• Being involved in the business change workshops, acting as a champion for change and 
a super-user to floor walk during go-live
• Responding to comment and complaint around the EPMA system, resolving complex problems and dealing with unanticipated issues within sphere od competence
• Monitoring and reporting to EPMA Pharmacist Lead any problems at ward level, highlighting also any conflict in adherence to medicines management policies and procedures 
• Liaising with the staff of the Acute Trust pharmacy departments and other third parties providing medication supplies to assess the feasibility of streamlining the ordering process between the organisations, working towards ‘closed loop’ medicines process where possible
• Highlighting risks and issues via the established process, providing input into the severity rating by assessing functional and safety impacts and where accuracy is important
Information Resources 
• Report and provide updates to the pharmacy team, including technicians, about the project along with the EPMA lead. 
• Develop and introduce documentation including user guides, communication leaflets, and regular updates for staff across the Trust
• Assist EPMA Lead Pharmacist in producing the benefits tracker and regular reports to NHSI relating to medicines using accredited tools
• Provide regular status reports on progress to the EPMA Project Manager 
• Deliver and support the delivery of presentations on the EPMA project as required to relevant meetings and committees
• Be competent in using Word, Excel PowerPoint to prepare reports and presentations as well as Rx Info Define and Refine in parallel to EPMA
Training
• Deliver specialist EPMA training of end-users, providing input on course content and providing updates to the training material as the system set-up evolves and upgrades are 
provided by the supplier
• Deliver ongoing specialist training to end users including nurses, doctors, Non-Medical Prescribers and Advanced Practitioners when required post go-live 
• Act as the lead for the specific training of relevant staff on the reporting capabilities of EPMA, Business Intelligence reports, and the use of Rx Info Define/ Refine in conjunction with the EPMA Pharmacist Lead.
• Attend the supplier ‘Train the Trainer’ presentations as well as training sessions provided as part of the Supplier User Groups
• Plan, deliver and evaluate EPMA related training as part of the pharmacy team , as required
Communication
• Provide appropriate written and verbal information to support clinical and technical aspects of the EPMA role
• Communicate information accurately
• To be competent in using Word, Excel, PowerPoint and to prepare reports and presentations 
Clinical
• To maintain competence in technician led medicines reconciliation
• To maintain accreditation as technician checker providing final checks in the dispensing process 
Financial
• Monitor prescribing costs, at a high level identifying trends and outlying expenditure at wards and Trust level, raising anomalies with relevant pharmacy staff
• Monitor cost-effective us of medication via EPMA, ensuring the formulary is set up to direct prescribers to cost-effective formulations of medications where applicable
• Provide analysis of reports from EPMA, Rx Info Define/ Refine and Tableau to assess 
patient level reporting of medicines expenditure if/where feasible.
• Participate in audits relating to medicines management which require input from EPMA data, and provide guides to other audit staff on use of the medicines related data from EPMA
• Participate in any research relating the medicines management where EPMA data is required both at Trust level and nationwide, as part of the NHSI EPMA research project 
• Liaise with other mental health trusts to benchmark data and share audit and research plans where applicable, via user groups or other EPMA forums
Effort and Environment
• Concentrates on work for long periods
• Role involves sitting, standing and walking between locations
Professional
• Maintains registration with the General Pharmaceutical Council (GPhC) and undertakes
and record Continuing Professional Development (CPD) activity
• is accountable for own professional actions in accordance with the GPhC Standards for 
Pharmacy Professionals
• Undertakes performance reviews as specified by the Trust (IPDR), 1:1s, participate in Management and Clinical Supervision 
• Maintain close professional links with members of the Trust pharmacy team and the pharmacy staff in the dispensaries of the Acute Trusts providing the medicines supply function 

Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process
General Duties of all post holders
• To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
• To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.
• To be aware of and work towards the Trusts strategic goals.