Mae Trac yn falch o bweru recriwtio ar gyfer

Central and North West London NHS Foundation Trust

Gwybodaeth

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.

As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk

(source: Central and North West London NHS Foundation NHS Trust website)

Cysylltu

Address: 350 Euston Road; Regent's Place; London; London; NW1 3AX
Contact Number: 02032145700

Darganfod rhagor

Swyddi Gwefan

Cynnal a chadw system

Bydd Y system trac.jobs yn cael gwaith cynnal a chadw hanfodol yn 18:00 on Dydd Mawrth 30ain Mehefin 2026. Rydym yn disgwyl i'r gwaith gael ei gwblhau gan 22:00 on Dydd Mawrth 30ain Mehefin 2026.

Yn ystod y cyfnod hwn, ni fydd yn bosibl pori swyddi, mewngofnodi i'ch cyfrif na chyflwyno ceisiadau am swyddi.

Closed

Cyf: 333-G-HC-1331 ID y swydd wag: 6164963

Senior Administrator– Harrow Children Looked After Service

Closed for applications on: 4-Ebr-2024 11:26

Statws y swydd wag: Closed

Closed for applications on: 4-Ebr-2024 11:26

Lleoliad

Gwefan: Westmead Clinic
Tref: Ruislip
Cod post: HA4 0TN
Major / Minor Region: Llundain

Math o gontract a phatrwm gwaith

Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos

Cyflog

Cyflog: £29,460 - £31,909 per annum incl HCAS
Cyfnod cyflog: Yn flynyddol
Gradd: (NHS AfC: Band 4)

Arbenigedd

Prif leoliad: Administrator

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

MAIN DUTIES AND RESPONSIBILITIES

Taking on lead responsibility for the administration of the Harrow Children Looked After Service within and delegating tasks as appropriate.
Providing input into the development and maintenance of Standard Operating procedures for the services for which the postholder holds the primary responsibility.
Supporting the clinical staff within the Children Looked After team to provide a safe and effective service.
Coordination of multidisciplinary meetings including maintenance of spreadsheets, team diaries, health assessment appointments, cancellations and room bookings as appropriate
To assist clinical staff in ensuring key performance indicators are met by ensuring that robust processes are in place and to escalate to the Named Nurse or Service Manager if this is not possible.
Processing and analysing urgent and non-urgent data requests from clinicians and senior managers
Processing multidisciplinary referrals through management of shared inboxes and on SystmOne, including preparation of appropriate paperwork for meetings /panels/appointments. Processing other urgent or complex CLA referrals,
Supporting with routine, urgent or complex information-gathering for areas of the service where this is required such as adoption reports and utilising supervisory support from a clinician as appropriate
Processing urgent and / or complex documents on Dictate IT or other similar dictation software
Performing complex SystmOne tasks – for example the management of waiting lists, and the creation of new SystmOne templates and editable letters
Being responsible for ensuring that data on pathways is up to date and has been completed correctly.
The post holder will meet regularly if required with the Clinicians to collate and validate the status of patient pathway data.
The post holder must ensure that all patient identifiable information is stored securely on the network drive.
Demonstrate excellent written and verbal communication skills. Communicate professionally and effectively with a variety of people at all levels both internally and externally.
Processing urgent and / or complex documents on Dictate IT or other similar dictation software
Collating and analysing data from Friends and Family Test and other patient surveys.
Incident reporting and feedback including support for inputting Datix’s.
To contribute to covering the duties of the admin manager in their absence as required.
To cover the duties of other administration staff and to perform less complex tasks across teams as required.
To demonstrate a commitment towards their own personal development
To ensure that patient confidentiality is maintained and confidentiality with regard to the business of the services at all times. The post-holder will have to receive, provide and process a wide variety of sensitive, contentious and highly confidential information, which should be processed professionally in line with the nature of the information in question
To undertake any other duties commensurate with grade and status.

Use of Artificial Intelligence (AI)

AI can be used as a support tool, not a replacement for the applicant’s own work. Applications must remain personal, accurate, and reflective of the candidate’s real experience. AI-generated content must not misrepresent skills, qualifications, or experience. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Vaccination

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Gofynion yr ymgeisydd

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Manyleb y person

Qualifications

Meini prawf hanfodol

• Educated to GCSE standard ( A – C Grade ) or equivalent, including English Language and Maths
• ECDL or equivalent.

Meini prawf dymunol

• NVQ3 in customer service, office administration or relevant subject.
• BTEC Level 3 or equivalent

Knowledge and Experience

Meini prawf hanfodol

• Knowledge of Looked after children .
• An understanding of the importance of confidentiality and dealing with sensitive information
• Experience of working in a health or social care environment
• Confident in using electronic patient record systems e.g SystmOne
• Microsoft Office packages to compose standard letters and reports, along with more complex documents, and demonstration of excellent keyboard skills.
• working with databases including Excel to input, store, modify, structure, maintain, analyse and present data & information.
• Using power point and ability to create presentations
• Excellent minute- taking skills.
Understanding of equal opportunities and diversity.

Meini prawf dymunol

• Knowledge of Harrow children’s services.
• Specific experience of working with SystmOne Clinical System
• Experience within Safeguarding

Specific Skills

Meini prawf hanfodol

• Excellent communication skills both verbal and written.
• Confident in using IT systems above mentioned
• maintain high standards of communication both orally and in writing with people about difficult matters and in difficult situations.
• work as an effective team member, building constructive relationships with warmth and empathy.
• manage multiple tasks and complex coordination tasks within time scales .
• to prioritise and plan own workload to meet deadlines and competing demands.
• to delegate tasks and support others with theirs.
• to treat service users and colleagues with respect and dignity at all times,
• adopt a culturally sensitive approach which considers the needs of the whole person..