Trac proudly powers the recruitment for

Cambridgeshire Community Services NHS Trust

About

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff - who for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Contact

Address: Units 7/8; Meadow Park; St Ives; Cambridgeshire; PE27 4LG
Contact Number: 0300 555 6655

Find out more

Jobs Website

Closed

Ref: 448-NCYP-6176821 Vacancy ID: 6176821

Safeguarding Administrator

Closed for applications on: 11-Apr-2024 00:00

Vacancy status: Closed

Closed for applications on: 11-Apr-2024 00:00

Location

Site: Cringleford Business Centre
Town: Cringleford
Postcode: NR4 6AU
Major / Minor Region: Cambridgeshire

Contract type & working pattern

Contract

Permanent

Hours

Full time
Part time
Flexible working

37.5 hours per week (Part time hours will be considered)

Salary

Salary: £25,147 - £27,596 Per annum, pro-rata
Salary period: Yearly
Grade: (Band 4)

Specialty

Main area: Safeguarding administrator

Interview date: 17/04/2024

Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.

We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process.

Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.

Please note, the selection processes at Cambridgeshire Community Services are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications are monitored, we remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Detailed job description and main responsibilities

Provide an effective administration support service to the safeguarding team.
Monitor incoming work on behalf of the health practitioners within MASH, ensuring work is received with all the appropriate information and is effectively prioritised for the practitioners.
Independently manage requests for information queries which do not require clinical input.
Receive and manage the timely administration of referrals including:

Ensuring all referral information is available to clinician.

Finding and registering service users on SystmOne (S1).

Updating Groups and Relationships on S1.

Uploading documents to S1 following clinical review.

Supporting follow up calls and actions.

Manage tasks and maintain good housekeeping on the IT Safeguarding system.
Co-ordinate the administration of information following various multi-agency meetings and liaise with relevant health professionals.

Uploading the meeting notes to S1.
Tasking HCP clinicians to inform them.
Informing a GP practice or other relevant professionals involved with the child.

Provide a high quality and responsive administrative service and support as a Senior Administrator working within Cambridgeshire Children and Young People’s Health Services.
Management of Safeguarding mailboxes and other correspondence, re-routing as appropriate, responding, and prioritising urgent requests as necessary, ensuring that urgent and at times highly sensitive items are dealt with accordingly.
Contribute to the continued development and implementation of policies and procedures relating to locality and administration services.
Provide a totally confidential support role dealing with personal and sensitive correspondence, which at times may be distressing (staff/children).
Promoting effective management of priorities, workflow and diary including arrangements for meetings both within and outside Norfolk and Waveney Children and Young People’s Health Services.
Provide project management support for developments.
Development and on-going adaption of spreadsheets and databases to demonstrate service performance (e.g., incident information, performance, mandatory training, risk registers).
Ensure all documentation produced for recruitment, liaising with HR regarding process from advertising to staff in post. Organisation of all phases of recruitment.
Recording of all sickness/annual leave for safeguarding teams.
Monitor resources and arrange replacements as necessary through electronic ordering system. Check delivery of goods and identify any issues.
Effective minute taking for meetings, such as safeguarding meetings, senior management meetings.
Completing the training administration for training delivered within the service, e.g., safeguarding level 3.
To support the completion and sending of court reports, record redactions and other legal documentation, ensuring the Datix process around this is completed.
To manage and triage the safeguarding duty phone calls.
Within this role you will need to travel on a regular basis, across Norfolk which involves both rural and urban travel. The nature of our work does result in travel arrangements changing at short notice. Due to the large geography our service covers and the limitations of sufficient public transport to undertake this role you must hold a full and current driving licence and have access to your own transport or be able to meet the travel requirements of the role through other reasonable methods. This is subject to the provisions of the Equality Act 2010, and therefore if the postholder requires a reasonable adjustment due to a disability then this will be considered.

On April 1st 2025, the Boards of Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.

The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.

We will remain 2 separate employers until further notice and the specific role being advertised will be in employed by Cambridgeshire Community Services NHS Trust

Certificate of Sponsorship

For roles that are eligible for sponsorship, applications from job seekers who require Skilled Worker Visa to work in the UK are welcome, and will be considered alongside all other applications. You are strongly advised to visit Check if you need a UK Visa website (Opens in a new tab), and familiarise yourself with what is required which should assist you in your understanding of the process

From 6 April 2017, skilled worker applicants applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here. (Opens in a new tab)

UK Registration

For roles that require professional registration, applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new tab)

-------------------------------------------------------------------------------------------

Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.

In submitting an application, you authorise Cambridgeshire Community Services NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed.

ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications

Essential criteria

Qualifications and Training 5 GCSE’s including English or equivalent
Level 4 (e.g. NVQ Level 4) qualification in relevant area (e.g. business administration) or Equivalent level of experience of working to a vocational level and knowledge of a specialist administrative function.

Desirable criteria

• Care certification

Experience

Essential criteria

Ability to deal with problem solving for a range of non-routine communications.
Ability to liaise with senior staff in health and other agencies.
Experience of working autonomously and using a high degree of initiative and judgement.
Administrative support to formal projects
Experience of and able to take and produce high quality minutes.

Desirable criteria

Previous experience of working within the NHS.
Comprehensive experience of using SystmOne.

Skills and Knowledge

Essential criteria

Ability to work with and engage with staff at all levels within the organisation.
Excellent organisational skills
Comprehensive knowledge of Microsoft Outlook, Word and Excel
Ability to exercise initiative and work to tight deadlines whilst remaining calm
Demonstrates an understanding of safeguarding
Shows a personal commitment to safeguarding children
• Demonstrates empathy for the concerns of others
Accepts responsibility and accountability for own work and can define the responsibilities of others

Desirable criteria

Has an awareness of safeguarding legislation and current events.
Demonstrates professional curiosity
In highly stressful situations keeps own feelings in check, takes constructive action and calms others down.
An understanding of the NHS and how it works.
Excellent communicator with good listening skills and clear written and oral presentation skills.