Team Administrator

Job overview

We are looking for a caring, compassionate, competent, committed and courageous individual  to join our team, who will be a good communicator.

You would be working with a team of administrators, by answering patient queries, booking appointments, supporting with team meetings by taking minutes,  being accountable, recording accurately on the NHS system. Amongst other duties. Please see attached job description and specification for full details.

Part time hours available and can be discussed during the interview.    Job Share is also considered.

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1. To undertake word processing of correspondence, reports, agendas and minutes. Produce other documents and presentations using the most appropriate element of Microsoft Office. These can be produced by copy typing or audio.
2. Where applicable maintain departmental/service intranet/extranet page.
3. To organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.
4. To receive and provide information from a variety of sources, either paper documentation, telephone or direct contact or provide information and advice to all staff/clients and external agencies as required by ensuring these are dealt with within the agreed timescales.
5. Maintaining up to date and accurate diaries which involves making service related appointments, interviews, arranging meetings/events/hearings, booking venues and arranging travel requirements.
6. Support/assist in the organisation of seminars, training events, conferences, workshops etc.
7. To maintain strict confidentiality in all aspects of the work, complying with policies and procedures on the safeguarding of personally identifiable information.
8. Where applicable may be required to assist in the preparation and circulation of rotas

Working for our organisation

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you. 

CWP are committed to making our recruitment practices as inclusive as possible for everyone.  We are committed to promoting equality and diversity and developing a culture that values differences. 

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.