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Berkshire Healthcare NHS Foundation Trust
About
We’re a community and mental health trust, providing a wide range of services to people of all ages living in Berkshire. And to do this, we employ approximately 4,500 staff who operate from our many sites as well as out in people’s homes and in various community settings.
We've recently been rated as ‘Outstanding’ by the Care Quality Commission. This award supports our wider aim to be a leading provider of mental and physical health services.
We deliver joined up physical and mental health services, helping people to remain independent at home for as long as possible and providing the care and support that best meets the needs of our patients, in the most suitable location.
We run a number of specialist clinics and services aimed at young people, adults and older people to support and treat mental health, physical health and sexual health conditions.
We work in partnership with Berkshire’s two acute hospital trusts, Royal Berkshire Hospital NHS Foundation Trust and Frimley Health NHS Foundation Trust. We also work closely with Berkshire’s six local authorities and a diverse range of community and charitable organisations.
We’re also a digital pioneer, having been named by NHS England as a ‘Global Digital Exemplar’– one of only seven mental health trusts in the country to gain this status. This will allow us to transform patient care through new technologies.
Systems Administrator
Closed for applications on: 3-Apr-2024 00:00
Vacancy status: Closed
Closed for applications on: 3-Apr-2024 00:00
Key details
Location
- Site
- London House
- Address
- London Road
- Town
- Bracknell
- Postcode
- RG12 2UT
- Major / Minor Region
- Berkshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
Salary
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Grade
- (Band 5)
Specialty
- Main area
- Systems Administrator
Job overview
Systems Administrator Working from home mostly and Bracknell and Reading occasionally The working pattern can be negotiated.
Do you like solving problems? and have an strong eye for accuracy and process?
If you are self-motivated, able to work from home and maintain passion and motivation, working in a fast paced support environment then this is role for you. Working with our Clinical Services and wider teams you will build systems, understand functionality and work out the most effective way for the systems to support clinical processes.
You will grow and support our 1st line support teams with escalation and support. You will work with suppliers, building good relationships, so where problems cant be solved locally we get the best solutions from our suppliers. In our Trust we mainly use RiO and electornic prescribing and medicines administration (ePMA) together with a number of other systems, so the majority of the role will be focused on RiO and ePMA.
Advert
About the Job
- Working off your initiative to come up with solutions to problems.
- Understanding guidance from suppliers
- Learning how to build solutions
- Relationship build with lots of IT colleagues internally and externally
- Working day to day within applications using user interfaces and tools to build clinics, wards, and other functionality
- You will spend most of the time at the computer behind screens, talking to people using different technologies.
- To plan with colleagues, timeframes and work needed for a deadline, negotiating deadlines based on experience.
- Engaging in meetings and running meetings with services.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solution
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
- A years experience in an IT environment
- ITIL Foundation or equivalent experience
- Experience of using Microsoft Office Applications
- Effective planning and organisation skills
- Excellent Relationship skills
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: David Rowe on 01189043499 or email: [email protected] who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person specification
Education/Qualifications/Training
Essential criteria
- Educated to A Level or Degree or equivalent relevant experience
- ITIL Foundation or equivalent experience
Desirable criteria
- Prince 2 or equivalent
- Microsoft Certified or equivalent level of knowledge
Continuous Professional Development
Essential criteria
- Evidence of continuous personal and professional development
Previous Experience
Essential criteria
- Experience in writing Training Guides
- Formal training in Testing applications – or equivalent experience
- Training users experience
- At least one year’s experience in an IT environment
- Experience of providing diverse services to multiple customers
- Hands on Testing Tools, and understanding impact on users
- Experience of specifying system modifications at a technical level
- Experience of liaising/negotiating with external and internal suppliers
- Experience in the use of MS Office Applications
- Experience in an Information / Information analysis skills
Desirable criteria
- 2 years experience working/managing a PAS/Database System
- Basic understanding of XML and HTML
- Familiar with MS Access and SQL Applications and language
Knowledge, Skills & Abilities
Essential criteria
- Understand ITIL framework.
- Good keyboard skills
- Experienced in running workshops or large meetings
Desirable criteria
- Knowledge of NHS Data Sets and handling large volumes of data
- A clear understanding of, and knowledge about, information and information technology requirements as applicable to a large multi-faceted, multi-site organisations
Additional Requirements
Essential criteria
- Ability to travel to multiple sites for work and meetings.
Further details / informal visits contact
- Name
- David Rowe
- Job title
- Service Operations Manager
- Email address
- [email protected]
- Telephone number
- 01189043499
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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