Trac proudly powers the recruitment for
Welsh Ambulance Service NHS Trust
About
Spread over an area of 20,640 kilometres and serving a population of 2.9 million, our diverse area encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.
But our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and nurses in our control centres.
We attend more than 250,000 emergency calls a year, over 50,000 urgent calls and transport over 1.3 million non-emergency patients to over 200 treatment centres throughout England and Wales.
Our dedicated staff are our biggest asset, and we employ 2,576 people, 76% of which are operational – 1,310 on emergency duties and 693 on non-emergency and health courier services.
We operate from 90 ambulance stations, three control centres, three regional offices and five vehicle workshops.
We also have our own National Training College to ensure our staff remain at the top of their game and receive regular professional development.
From 1st April 2007 NHS Direct Wales transferred to become an integral part of the Welsh Ambulance Service. NHS Direct Wales provides a 24 hour health advice and information service, signposting the people of Wales to the most appropriate level of healthcare for their needs.
We hope this site will tell you everything you need to know about the ambulance service, whether you want to work with us, join a First Responder team, sit on a patient’s panel or use our extensive news and picture libraries.
Electronic Disclosure Application System planned update
The Electronic Disclosure Application System will be taken offline for essential maintenance on Wednesday 5th June 2024 at 09:00 (BST). While the Electronic Disclosure Application System is offline, it will not be possible to complete and submit a DBS application.
This downtime will only affect those of you who need to submit a DBS application. The Electronic Disclosure Application System will be back online by the afternoon of Wednesday 5th June 2024.
The main Candidate Account Area will not be impacted or taken offline. You will still be able to log in to your candidate account to complete other tasks or apply for jobs.
If you require further information, please email [email protected].
Volunteer Community Welfare Responder
Accepting applications until: 30-Jun-2024 23:59
Vacancy status: Open
Accepting applications until: 30-Jun-2024 23:59
Key details
Location
- Site
- Cwm Taf Morgannwg
- Town
- Bridgend/Merthyr/Rhondda Cynon Taf
- Major / Minor Region
- Denbighshire
Contract type & working pattern
- Contract
- Voluntary
- Hours
- Voluntary
Salary
- Grade
- Voluntary
Specialty
- Main area
- Volunteer
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English
Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
Volunteer Opportunity within the Welsh Ambulance Service NHS Trust
This is an exciting opportunity to become a Community Welfare Responder within the Cwm Taf Morgannwg area (Bridgend/Merthyr/Rhondda Cynon Taf).
Community Welfare Responders
Community Welfare Responder (CWR) volunteers are trained and equipped to support the Welsh Ambulance Service NHS Trust (WAST) delivery of urgent care for patients and service users in their community. CWRs are enabled to provide clinical observations and welfare support to patients/service users. CWRs will also be trained in basic lifesaving skills and use of an automatic external defibrillator (AED). This is integral for strengthening the WAST contribution to community resilience.
Advert
CWRs in Wales are volunteers who donate their spare time to attend appropriate emergency calls and provide accurate and up-to-date clinical information to remote clinicians in our Ambulance Control Centres. The remote clinician will then supplement their clinical assessment with the information provided by the CWR and determine the most appropriate care plan for that patient.
Our CWRs are alerted to an emergency call via a handheld mobile device from one of our three Regional Ambulance Control Centres. Our volunteers will drive to the address of the incident, under normal road conditions, and will always adhere to the Highway Code. Our volunteers will not be permitted to drive under emergency conditions or use blue lights.
The role of the CWR is an initiative under the Connected Support Cymru project, and an integral part of our long-term strategic ambition in ‘Delivering Excellence’. The CWRs play a key role to ensure that patients receive the right advice and care, in the right place, every time.
Working for our organisation
Who can apply?
You do not need to have any previous medical training to become a Community Welfare Responder (CWR). We will provide full training and encourage anyone who has the time and desire to help and give back to their community to apply.
Volunteers must:
- Possess a full UK driving licence (max 3 penalty points) and have access to a car.
- Be 18 or over
- Be physically fit
- Work well under pressure and remain calm in an emergency
- Be proud of their community and want to give something back
- Have free time to spare
If this is something that interests you, then we would love to hear from you!
What happens if my application is successful?
Should your application be successful, you will be invited to a CWR onboarding event on the following dates:
- 11 July 2024 18:00 - 21:00
During the recruitment event we will be holding a short presentation followed by an informal discussion to get to know each candidate and their suitability to become a CWR.
The CWR training course will comprise of two full days of training on the dates below:
3 & 4 August 2024
- All new volunteers MUST be able to attend the recruitment event and training dates listed above - we will therefore take your application as confirmation of your availability.
Detailed job description and main responsibilities
All new volunteers will undertake an enhanced DBS check and ID check; occupational health clearance and two-character references will also be required. Each new learner will be given access to 14 eLearning modules and pre-learning material which must be completed prior to the commencement of the course.
During the course a network of WAST support staff will train volunteers in life saving skills and how to use the equipment available to our CWRs to perform their role. On successful completion of the course, you will be supported by CWR Mentors, to allow you to integrate and start using your newly acquired skills by responding to calls in your community.
Additional information:
All Infection Prevention Control requirements must be met, to ensure the maximum level of protection can be achieved for all volunteers and staff within the Welsh Ambulance Service NHS Trust. This includes being clean shaven for all training and when discharging duties on behalf of the ambulance service.
‘Facial hair that lies along the sealing area of a respirator, such as beards, sideburns, or moustaches will interfere with respirators that rely on a tight face piece fit to achieve maximum protection. The areas of the skin, which contact the face or neck seal and nose cup seal, must be free of any hair’.
For further information, please contact our regional Support Officers on the contact details below.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Do you have access to a car which can be used for your volunteering role?
Essential criteria
- Car to carry out role
Why have you chosen to volunteer at WAST?
Essential criteria
- Why have you chosen to volunteer at WAST?
What do you hope to achieve as a volunteer?
Essential criteria
- What do you hope to achieve as a volunteer?
In your opinion, how do you define volunteering and what does volunteering mean to you?
Essential criteria
- In your opinion, how do you define volunteering and what does volunteering mean to you?
Are you available to volunteer between the hours of 10:00 and 22:00?
Essential criteria
- Project runs between these times
Please state which on boarding date(s) you can attend?
Essential criteria
- Able to attend on boarding
Please state which training date(s) you attend?
Essential criteria
- Able to attend training
Further details / informal visits contact
- Name
- Nik Dart
- Job title
- Swyddog Cymorth - Gwirfoddoli / Support Officer - Volunteering
- Email address
- [email protected]
- Telephone number
- 0300 131 1392
- Additional information
For further information, please contact our regional Support Officers on the contact details below.
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