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Norfolk and Norwich University Hospitals NHS Foundation Trust
About
The Norfolk and Norwich University Hospitals NHS Foundation Trust provides a full range of acute clinical services for a catchment area of up over 1 million people. Our vision is “to provide every patient with the care we want for those we love the most”, reflecting the utmost importance that we attach to the quality of care and experience that each and every one of our patients receives.
We provide specialist services in radiotherapy, neonatalogy, paediatrics, orthopaedics, plastic surgery, ophthalmology, rheumatology, medicine and surgery. Every year our 7,000 staff treat people from Norfolk, neighbouring counties and further afield. Our patients are referred to us by around 100 local GP surgeries and other acute hospitals and primary care Trusts around the country. We are involved in the teaching and training of a wide range of health professionals, in partnership with the University of East Anglia and other local education providers.
Family Support Worker
Closed for applications on: 7-May-2024 00:03
Vacancy status: Closed
Closed for applications on: 7-May-2024 00:03
Key details
Location
- Site
- Norfolk & Norwich University Hopsital
- Address
- Colney Lane
- Town
- Norwich
- Postcode
- NR4 7UY
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Home or remote working
- Compressed hours
Salary
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Paediatrics
- Interview date
- 22/05/2024
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
The NHS has committed in the Long-Term Plan to improving care for children and young people (CYP) with complications related to severe obesity and establishing specific clinics in relation to this.
NNUH has been commissioned to deliver a Complications Related to Excess Weight (CEW) service. The clinic will be a leader in the field of paediatric obesity using innovative modes to deliver the highest quality patient care.
This service will be supported by a full and specialised multi-disciplinary team providing a bio-psychosocial model for managing conditions and delivering care to our most complex paediatric patients presenting with complications related to excess weight, recognising this is a long-term condition.
The three main aims of this service are:
- Identify the factors involved in the development of severe obesity;
- Identify and manage complications with input from appropriate tertiary services; improving the efficiency of care delivery and the overall patient journey.
- Deliver an individualised holistic plan to optimise compliance and outcomes.
Advert
As the successful post holder, you will:
- have responsibility for actively participating as a key member of CEW team.
- provide quality services for an identified client group under the supervision of the CEW Social Worker within the service.
- be accountable and work autonomously within the clearly defined boundaries of the job description and personal competencies, and carry out specific delegated tasks. This may include some extended roles delegated by the CEW Social Worker.
- facilitate joined-up working with other services involved, in particular schools and children’s services.
- attend multi-agency meetings such as Early Help and Family network meeting on behalf of, or in conjunction with, other team members, to support integrated care planning (where appropriate).
- work creatively to support CYP to engage with appropriate community services and facilities to develop and support their identified goals. As part of this relatively new government initiative there also is scope to further develop CEW processes and interventions to improve outcomes.
- be expected to work within a multi-disciplinary team to deliver high quality family/patient-centred care and evidence-based interventions. They must work collaboratively across a range of disciplines, developing knowledge and expertise to enable them to perform non-complex, protocol limited tasks with minimal supervision.
Full time: 37.5 hours per week (job share available)
Interview date: 22nd May 2024
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- To be aware of and adhere to all Trust policies and guidelines when undertaking any activities e.g. Infection Control and Uniform / Dress Code.
- To provide and deliver a high standard of child and family centred patient care.
- To ensure safe use, maintenance and storage of personal and NNUH equipment.
- To make assessment judgements around what may or may not be significant changes in a child or young person’s condition, involving observations and engagement skills and understanding whether or not to report any changes to a qualified health or social care professional.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Applicant requirements
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in a relevant subject that supports your ability to deliver change and improve outcomes for children and young people or equivalent professional experience.
Experience
Essential criteria
- Significant experience of working with children and families
- Good knowledge of services for children and young people, provided by the department and other agencies.
Desirable criteria
- Understanding of effective practice principles and current theories around ‘what works’ with young people.
Attitude Aptitude
Essential criteria
- Good communication skills with the ability to provide and receive complex and sensitive information in a developmentally and culturally appropriate manner.
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Skills
Essential criteria
- Tenacious and creative engagement skills with children, young people and families leading to positive change.
Further details / informal visits contact
- Name
- Emma Webb
- Job title
- Paediatric Consultant
- Email address
- [email protected]
- Additional information
Rachel Keetley
Social worker
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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