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North West Ambulance Service NHS Trust

About

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Contact

Address: Ladybridge Hall; 399 Chorley New Road; Heaton; Bolton; BL1 5DD
Contact Number: 0345 1122018

Find out more

Jobs Website

Closed

Ref: 242-4269 Vacancy ID: 6263766

Business Change Analyst

Closed for applications on: 17-May-2024 00:00

Vacancy status: Closed

Closed for applications on: 17-May-2024 00:00

Location

Site: Parkway, Estuary Point, Middlebrook
Town: Manchester, Liverpool, Bolton
Postcode: L24 8RL
Major / Minor Region: Manchester

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week

Salary

Salary: £43,742 - £50,056 Per annum
Salary period: Yearly
Grade: (Band 7)

Specialty

Main area: Corporate

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)

Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.

Person specification

Skills / competencies

Essential criteria

Detailed knowledge of Business Modelling and Analysis
Strong verbal, presentation and written communication skills
Ability to provide and receive complex, sensitive or contentious information, where developed persuasive, motivational, negotiation, training, empathic or re-assurance skills are required
A solid understanding of the application of information technology and how it can be used to achieve organisational effectiveness
An ability to negotiate and influence others in a positive manner with the confidence to deal with different priorities and differing views in order to achieve change/improvement
Articulate and clear in communications to mixed audiences in writing, through presentations and one to one
Ability to anticipate and resolve problems before they arise
Excellent business and financial management skills
Demonstrates problem solving skills and the ability to respond to sudden unexpected demands
Ability to work effectively and efficiently under pressure
Demonstrates a collaborative approach and good team working
Ability to manage a range of activities to formulate plans that have effect across multiple disciplines
Methodical and structured approach to analysing, interpreting and advising on complex data or information with the ability
Ability to manage, motivate and develop staff in a matrix management environment
Strong planning and organisational skills
Effective listener and orientated to problem solving

Qualification and knowledge

Essential criteria

Education to Postgraduate level or equivalent level of experience within a Digital or Informatics service
Prince 2 Foundation or Business Change Qualification
Evidence of Continued Professional Development, including specialist training

Experience

Essential criteria

Demonstrable experience in gathering and documenting requirements across a broad spectrum of specialties through the identification and evaluation of a range of options whilst taking in to account scope, budget, timescales, benefits, risk and quality in support of the business need
Demonstrable excellence inter personally; articulate, creative, self-aware, controlled and confident
Experience of a strong delivery focus and determination, with the ability to drive progress forward and a passion for results and achieving goals
Experience in the application of business change and business analysis processes and principles

Values and behaviours

Essential criteria

Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values and behaviours

Essential criteria

Being at our best – professional and adaptable and takes pride in work
Making a difference – act with compassion, kindness and integrity towards everyone