Trac proudly powers the recruitment for
Sussex Partnership NHS FoundationTrust
About
We provide NHS care and treatment for people living in south east England. Our mental health services provide care and treatment for people with conditions such as psychosis, depression, anxiety, dementia and personality disorder. Our vision is to provide outstanding care and treatment you can be confident in.
Team Administrator
Closed for applications on: 30-May-2024 00:02
Vacancy status: Closed
Closed for applications on: 30-May-2024 00:02
Key details
Location
- Site
- Brighton General Hospital
- Address
- Elm Grove
- Town
- Brighton
- Postcode
- BN2 3EW
- Major / Minor Region
- West Sussex
Contract type & working pattern
- Contract
- Permanent: Wednesday Thursday
- Hours
- Part time - 14 hours per week (Wednesday Thursday 9:30 to 4:30)
Salary
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Administrative & Clerical
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
This is an exciting opportunity to join the East Assessment and Treatment Service based at Brighton General Hospital
The Team Administrators role is to provide a comprehensive range of administrative services. This will include liaising with other departments and services, and to respond effectively to enquiries from the general public, service users, referrers, and other agencies.
We aim to consistently deliver a client focussed service that promotes good customer service and effective working relationships.
The successful candidate would need to have excellent organisational, communication and administrative skills. The ability to work on your own initiative and as part of a team whilst maintaining a calm approach under pressure is essential. Flexibility, problem solving skills, listening skills, a confidential approach, the ability to work to tight deadlines are all vital for this role.
This role will be office based Wednesday and Thursday 9:30 to 4:30pm.
Experience of working in the NHS would be an advantage.
Advert
To provide a comprehensive range of administrative services to the team. This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. Some of the telephone calls we take can be distressing but de escalation support will be offered in such circumstances.
The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes a weekly team meetings and ad hoc Professionals Meetings, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required.
We currently used a patient information system (Care Notes) for which full training will be provided.
If you enjoy being a part of a team, are creative, seeking a new challenge and want to make a positive difference, then we would be delighted to hear from you.
For further role information please refer to the job description and person specification attached.
Working for our organisation
East Assessment and Treatment Service offers a variety of mental health services to adults within Brighton and Hove. We are part of Sussex Partnership NHS Foundation Trust.
Administrative services within our teams are crucial to the success of our clinical work, and we rely heavily on the support, innovation and creativity of our admin colleagues. You will be joining an enthusiastic and vibrant team who are passionate about caring for service users within the field of Mental Health and a service where administrative input is highly regarded and valued.
Our focus is on staff wellbeing, we have regular 1-1 meetings where we can discuss things confidentially and we encourage peer support and training. We offer development opportunities for our admin professionals through training and secondments and we hold an annual admin professionals’ conference.
We have our own admin microsite on the staff intranet and we send out quarterly admin newsletters.
We offer an in depth induction and operate a buddy system
Detailed job description and main responsibilities
For detailed information about the role, please refer to the attached job description and person specification.
To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID
Applicant requirements
Person specification
Qualifications
Essential criteria
- NVQ 3 in Business & Administration or evidence of equivalent practical experience
- Good standard of secondary education; GCSE at Grade C or above
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Proven experience of working as an administrator or secretary
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of generating own correspondence
- Experience of working as part of a team
Desirable criteria
- Experience of working within the NHS
Skills
Essential criteria
- Ability to liaise on behalf of the team both within and outside the organisation
- Excellent Communication Skills
- Awareness of the importance of confidentiality – ability to work within appropriate boundaries.
- Ability to work to tight deadlines and deal with conflicting demands
- Ability to work on own initiative and prioritise own workload
- Knowledge of Microsoft Word, Excel, Outlook, Power point
- Ability to travel across sites
Further details / informal visits contact
- Name
- Karen McMahon
- Job title
- Business Administration Manager
- Email address
- [email protected]
- Telephone number
- 07471 217311
- Additional information
I do not work on a Wednesday pm
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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