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Tees, Esk and Wear Valleys NHS Trust
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About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Temporary Staffing Co-ordinator
Accepting applications until: 11-Jul-2024 23:59
Vacancy status: Open
Accepting applications until: 11-Jul-2024 23:59
Key details
Location
- Gwefan
- Flatts Lane Centre
- Cyfeiriad
- Flatts Lane
- Tref
- Middlesbrough
- Cod post
- TS6 0SZ
- Major / Minor Region
- Durham
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £22,816 - £24,336 per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (Band 3)
Specialty
- Prif leoliad
- Administration
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Trosolwg o'r swydd
An opportunity has arisen for us to recruit a full-time Temporary Staffing Service Co-ordinator to join our Temporary Staffing Service on a permanent basis The successful applicant will provide a responsive and flexible staffing service to the Trust, ensuring staffing levels and skill mix are maintained in all departments and an excellent level of service is provided to staff and others.
The successful applicant will need to have a flexible approach to work and be able to demonstrate good team working and excellent customer service skills. The service is open from 8am to 5pm Monday – Friday (excluding bank holidays).
Applicants must be computer literate due to the number of systems simultaneously operated, have experience of data entry and extraction for reporting purposes, be able to deal with high volumes of calls and have excellent organisational skills to enable working to tight deadlines. Strong communication skills and a background in customer service is essential. Previous experience in an agency background and or temporary staffing would be advantageous. The successful applicant will gain a vast amount of experience in HR functions and systems as well as knowledge of multiple services around the Trust.
Advert
To assist in the operation and delivery of a fully centralised, high quality service to staff and potential recruits, demonstrating the organisation’s commitment to Improving Working Lives, flexibility and staff development.
To promote at all times a positive image of people with mental health conditions and learning disabilities.
To promote at all times a positive image of the Temporary Staffing Service and the wider Trust.
To undertake and co-ordinate administration processes in relation to the recruitment of Temporary Staff
To provide and deliver training and guidance to Temporary Staff in relation to Information systems
Administrative Responsibilities
Ensure that staff and others using the Temporary Staffing
Service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with calls to or from staff or other bodies. To ensure staffing levels and skill mix are used to full effect in the delivery of services.
Gweithio i'n sefydliad
The Temporary staffing services provide a responsive flexible staffing service to the Trust, ensuring adequate staffing levels and skill mix are maintained in all services and departments, so as to promote the quality of service and avoid unnecessary expenditure on agency staff costs and overtime.
The Team currently provide temporary staffing provisions to all areas of inpatient services within the Trust and provide support Adult Mental health, Learning Disabilities, Mental Health Services for Older people and Children's services.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Summary:
- To assist in the operation and delivery of a fully centralised,high quality service to staff and potential recruits, demonstrating the organisation’s commitment to Improving Working Lives, flexibility and staff development.
- To promote at all times a positive image of people with mental health conditions and learning disabilities.
- To promote at all times a positive image of the Temporary Staffing Service and the wider Trust.
- To undertake and co-ordinate administration processes in relation to the recruitment of Temporary Staff
- To provide and deliver training and guidance to Temporary Staff in relation to Information systems
Administrative Responsibilities
- Ensure that staff and others using the Temporary Staffing
Service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with calls to or from staff or other bodies. To ensure staffing levels and skill mix are used to full effect in the delivery of services. - Enter all Service specific Inductions onto the Bank Staff system and ESR within time limits to achieve standards and produce reports.
- Diary management, typing of reports, photocopying documents, minute meetings, preparation of presentations and other general administration support and functions for the Temporary Staffing
Responsibility for Information & Information systems
- Assists in the resolution of system related issues by investigating and identifying errors.
- Ensures all standard operating process specific to the Temporary Staffing Service/Bank System are fully documented and adhered to
-
Ensures a good understanding of the clinical and corporate services and structures to better meet their staffing needs.
-
Manage the daily processing of information, ensuring that all information is processed accurately and timely using ESR (Employee Staff Record) system.
- Will produce standard and ad hoc reports as and when required within agreed timescales whilst using knowledge of extracting and analysing information from the ESR (Employee Staff Record) system and the Bank Staff system using Excel spreadsheets. Includes training attendance reports, staff in post lists, shift fill rates, training compliance, and cross matching system reports for data quality and accuracy purposes
-
To ensure that data is processed and maintained in such a way that it meets Information Governance requirements
- Processes, records and maintains service support documentation including training materials and user guides
Responsibility for Planning/Organising
- Plans and prioritises own workload and makes adjustments as appropriate according to department workload.
- Plans work activities and monitors progress to ensure delivery of key work objectives. This may include planning activities to be undertaken by others which may result in the need to change timescales to accommodate differing priorities and workloads.
Service Development, Project Management
- To actively contribute to the development of the Temporary Staffing Service Administration Team; evaluates current ways of working, developing ideas, sharing knowledge and learning new skills, piloting and providing new areas of work and promoting the role of the Temporary Staffing Service as a central resource of the whole Trust, And takes agreed action to affect improvements
-
Contributes to the creation of a working environment that encourages reflective practice and the continuous improvement of services in the wider Trust Promotes the use of collaborative working with other departments to improve staffing levels across the Trust.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Additional contact details
Rebecca Norton Assistant Temporary Staffing Manager ([email protected]) on 01642 837674.
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Newly Qualified Nurses
All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]
TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
Person specification
Qualifications
Meini prawf hanfodol
- Educated to ECDL level or equivalent or willing to undertake qualification within agreed timescale.
- NVQ level 3 in Business Administration or willingness to work towards within agreed timescales
- Good general education, Literacy and numeracy skills.
Knowledge
Meini prawf hanfodol
- Substantial administration/clerical experience
- Experience of working within the NHS
- Demonstrable experience of data management and use of electronic information systems.
- Customer Service experience
Meini prawf dymunol
- Previous experience of co-ordinating a bank system
- Previous experience of Agency coorindation
Skills
Meini prawf hanfodol
- IT skills including data entry and analysis
- Excellent organisational skills
- Ability to make timely decisions
- Ability to teach and train others using a variety of multi media materials
Meini prawf dymunol
- Previous experience in Agency role
- Previous experience in Recruitment
Further details / informal visits contact
- Enw
- Rachel Rennison
- Teitl y swydd
- Temporary Staffing Manager
- Cyfeiriad ebost
- [email protected]
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