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UK Health Security Agency

About

The UK Health Security Agency (UKHSA) will be responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage. UKHSA will ensure the nation can respond quickly and at greater scale to deal with pandemics and future threats.

Contact

Address: 10 South Colonnade; London; E14 4PU

Find out more

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Closed

Ref: 919-LO-50003517-EXT Vacancy ID: 6290871

Cyber Senior Business Operations Manager

Closed for applications on: 24-May-2024 00:02

Vacancy status: Closed

Closed for applications on: 24-May-2024 00:02

Location

Site: Hybrid/Any core UKHSA location (Birmingham, Leeds, Liverpool, London)
Town: Hybrid/Any core UKHSA location (Birmingham, Leeds, Liverpool, London)
Postcode: E14 5EA
Major / Minor Region: London

Contract type & working pattern

Contract

Permanent

Hours

Full time
Part time
Job share
Flexible working

37.5 hours per week

Salary

Salary: £51,824 - £65,089 per annum pro rata
Salary period: Yearly
Grade: (Civil Service: Grade 7)

Specialty

Main area: Data, Analytics Surveillance

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

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Key Responsibilities

The end-to-end procurement for new and existing contracts is done in line with the Buyer’s guidance (e.g., Book of Work) and security policies, and any applicable regulations and government procurement frameworks.
The Cyber Team can procure and manage new and existing contracts efficiently and effectively.
A procurement pipeline is continuously reviewed, maintained, and communicated in collaboration with the Buyer.
All invoices relevant to the Cyber Team are paid within appropriate timescales.
Progress on procurements and associated financial management is frequently reported to senior Buyer stakeholders.
Overall budgets for the Cyber Team are managed efficiently and effectively.
Business plans and funding bids for the Cyber Team are defined in collaboration with key Cyber Team stakeholders and submitted to the Buyer’s commercial team.
Lead and manage the end-to-end procurement and re-procurement process for new and existing contracts within the Cyber Team, including planning, managing changes to scope, and progress reporting.
Develop a pipeline of live and planned procurements that has been agreed and is continuously reviewed with the business to allow for planning and resource allocation.
Commercial management to oversee all financial, forecasting, and budget management activities within the Cyber Team to ensure correct distribution of budgets, and that invoices are reviewed, approved, and settled within appropriate timescales.
Engage with the cross functional teams (e.g., Technology, Operations, and Compliance) and commercial team to develop effective and collaborative relationships that facilitate effective and streamlined procurement, commercial, and contract management activities within the Cyber Team.
Identify improvements to continuously improve existing procurement processes as well as the ability of the Cyber Team’s Business Support Function to monitor finances and procurement activities (including knowledge sharing as required).
Provide timely and accurate progress and budget reporting to senior Buyer stakeholders, escalating any issues to the Cyber PMO/SLT to allow the remediation of any blockers and issues.
Oversee and manage the budgets for the Cyber Team, including forecast planning.
Define and submit business cases and funding bids for the Cyber Team, including scenario planning to determine the impact of different funding levels on overall Cyber Team delivery capability.
Ensuring the efficient and effective delivery of a comprehensive, cross-site and cross-functional business management service, to meet the needs of the Directorate;
To be a visible, positive and competent leader and role model ensuring high professional standards and behaviours across the business support team;
Lead the day-to-day operational delivery of the Directorate business support function, responsibilities and resources, planning and managing the physical resources that ensure the business support function is fully equipped and fit for purpose
Effective line management of administrative and business management staff (if applicable) and management of administrative functions to ensure flexibility and capacity to meet the needs of the Directorate.
Routinely monitor and report to the Senior Team on staffing levels against the budgeted establishment and provide practical advice and support to managers on resourcing options, liaising with Finance and HR business partners as appropriate;
Ensure the Directorate establishment requests (ECFs, RRFs, SAFs) are processed in line with strategic direction, national guidance, the Directorate or budget and appropriate recruitment and HR processes. Working with HR and Finance business partners where appropriate.
Work closely with professional HR colleagues in the delivery and implementation of workforce matters e.g. training, policy briefings, change programmes etc.
Where appropriate, provide advice and support to managers within the Directorate on related workforce matters, through effective liaison with national experts e.g. HR, recruitment, learning and development etc.;
Manage end to end business support and administrative processes to ensure adherence to governance requirements and flexibility and capacity to meet the needs of the Directorate;
Coordinate the annual appraisal process across the Directorate in line with PHE requirements, providing advice and support to managers; monitoring and reporting on performance in line with organisational policy;
Take a strategic lead on/or participate in agreed topic areas or workstreams, to include working with relevant national teams, representing your Directorate on appropriate national forums;
Routine monitoring and reporting of compliance with statutory and mandatory training requirements and appraisal returns for all Directorate staff.

Personal and Professional Development

Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role.

Detailed job description and main responsibilities

This role is a senior role within the structure and is responsible for managing the delivery of a full range of business operation services to support the effective working of all staff in the Directorate. They will lead a business support team across the Cyber team, to ensure it is able to operate efficiently and effectively working within Civil Service and UKHSA corporate guidelines and governance processes. As delegated by the Director, he/she will lead identified workstreams that may include finance, business planning, risk management, corporate governance, workforce, learning and development, health and safety, accommodation, business continuity and other appropriate areas to ensure that the resources across the Directorate are used effectively. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely

Essential Criteria:

• Ability to confidently engage with and participate in a range of forums and networks (internal and external) sharing best practice and knowledge in collaborative way

• Highly competent in a variety of software applications including Word, Excel, Outlook and PowerPoint, Skype

• Understanding of procurement and/or business development

• Understanding of H&S Policy and procedures

• Understanding of digital tools and how to apply them to maximise efficiency. Effective delegation and prioritisation skills with the ability to manage competing demands (self and others)

• Make it clear to all team members that bullying, harassment and discrimination are unacceptable.

• Highly developed communication (written and verbal) skills with the ability to analyse data, write and deliver reports, and/or presentations to a diverse and wide range of people including senior management

• You are positive and inspirational in leading and supporting others through change.

• You proactively create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the organisation. You identify connections and reach out to bring people together.

Desirable Criteria:

Experience of working in the public sector in a similar role
Ability to write effective communications for staff and plan and organise engagement activity (A)
Experience of planning and delivering projects or organisational change. (A)
Understanding of the relationship between the Department of Health and Social Care /PHE and the wider healthcare system (A)
Ability to lead a remote team (I)

Selection Process Details:

This vacancy is using Success Profiles and will assess your Behaviours.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of a:

CV/ Application form (‘Employer/ Activity history’ section on the application)
1250 words Statement of Suitability

This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The CV and Statement of Suitability will be marked separately, and you must pass both to move forward to interview.

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 1250 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a (single) remote/face to face interview

Behaviours will be tested at interview.

The Behaviours tested during the interview stage will be

Leadership
Seeing the Big Picture
Working Together
Delivering at Pace
Making effective decisions

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location information  

UKHSA operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at your core location - Hybrid / Any core UKHSA location (Birmingham, Leeds, Liverpool, London).  For certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  

Security Clearance

Successful candidates must pass a disclosure and barring security check

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Working for the Civil Service:

The Civil Service Code sets out the standards of behaviour expected of civil servants.  
  
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.  

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.  

It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:  

life sentences 
arson

sexual offences  
hate and terror offences

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.  

If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available 

Starting salary 

Entrants to the Civil Service are expected to start on the minimum of the pay band.   

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.   

Either case is determined by whichever is the highest.  

For further details please refer to the Information Sheet- Starting Salaries & Benefits attachment 

IMPORTANT - PLEASE READ

This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.

For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment.  If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan.  If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy. 

Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

Late Applications will unfortunately not be considered.

The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles (attached as a supporting document).

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via  email:  [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

Interview expenses will not be reimbursed.

UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 Benefits of working at UKHSA include:

Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday
Access to a generous Defined Benefit pension scheme with employer contributions.
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
Access to a retail discounts and cashback site.
We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
We also offer a generous maternity/ paternity and adoption leave package.

Hybrid Working

UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.

As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview.   If you wish to be included in this scheme please tick the box on your application form.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.

An adjustment is a change to the recruitment process or an adjustment at work.

This is separate to the Disability Confident Scheme.

If you need an adjustment to be made at any point during the recruitment process you should:

Contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

Person specification

CV

Essential criteria

Statement of Suitability

Essential criteria

Statement of Suitability

Behaviours

Essential criteria

• Leadership
• Seeing the Big Picture
• Working Together
• Delivering at Pace
• Making effective decisions

Documents

Further details / informal visits contact

Name: Lami Olayiwola
Job title: Resourcing Support
Email address: [email protected]
Additional information: For enquires about your application please contact recruitment team [email protected], for enquiries about the role please contact vacancy holder [email protected]