Dental Receptionist Apprentice
Closed for applications on: 5-Jul-2024 00:00
Vacancy status: Closed
Closed for applications on: 5-Jul-2024 00:00
Key details
Location
- Site
- Queen Victoria Centre
- Address
- Thornton Road
- Town
- Morecambe
- Postcode
- LA4 5NN
- Major / Minor Region
- Lancashire
Contract type & working pattern
- Contract
- Permanent: Full time
- Hours
- Full time - 37.5 hours per week (Monday Tuesday Wednesday Thursday Friday)
Salary
- Salary
- £12,514 per annum
- Salary period
- Yearly
- Grade
- (Apprenticeship)
Specialty
- Main area
- Dental
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
An opportunity has arisen for a Dental Receptionist Apprentice to join the Specialist Dental Service in Morecambe, working in the Queen Victoria Centre. We provide special care and access dentistry for adults and children, and training for dental students. The vacancy is a full time working Monday Tuesday Wednesday Thursday Friday.
As part of this job role you will be expected to undertake a Customer Service Level 2 apprenticeship. Car owner/driver and possess full UK Driving Licence, or be mobile & able to visit locations as & when required.
Due to the current Government eligibility criteria for Government funded Apprenticeship schemes, we are currently only able to accept applications from candidates who have been resident in the UK for the for the last 3 years. We are unable to accept anybody who is currently on a funded programme.
An Initial Assessment, as part of the Apprenticeship enrolment process will be required to be completed to ascertain what level Numeracy, Literacy and ICT you are currently working at to ensure you are eligible to undertake an Apprenticeship programme. If you have already achieved English & Math’s at GCSE (Grade A-C/4-9) or Functional Skills Level 2, this can be transferred over, with evidence of achievement.
Advert
The key responsibility for the post holder will be to provide high quality reception and clerical support to the Specialist Dental Service. The successful candidate will be able to demonstrate a caring approach to patients, will be well organised and flexible in their approach to work and have the ability to work well as part of a team.
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria.
The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.
We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds.
Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
- Undertake reception duties to include dealing with members of the public both in person and on the telephone
- Ensure accurate messages are taken and relayed to appropriate members of staff.
- Arrange appointments for patients via SOEL Health software
- Responsibility for issuing petty cash and collating information for reimbursement.
- Ordering of stationery supplies and sundries for the Dental Centres via the Runcorn supplies system
- Undertake both routine and non-routine audio and copy typing of letters, memos, etc using SOEL Health and Microsoft Office computer software. This requires theoretical and practical knowledge built up over a period of time
- Receive and distribute internal and external mail to relevant service
- File and retrieve records within the Dental Department filing system and day-to-day efficient maintenance
- Act as a point of contact for the Trust’s works department in respect of building repairs and maintenance and ensuring liaison with the Dental Administrator where necessary
- Other office duties to include photocopying, faxing and use of other office equipment
- Undertake any such appropriate duties or responsibilities as directed by your line manager
Where necessary relevant training in the operation of new or unfamiliar equipment, software ore procedures will be provided or arranged.
The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.
Please click here to view our Care and Compassion Day video
Any invitation to interview will be sent to the email account stated on your application form.
If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre-employment checks. Please note, you will be required to repay the cost on appointment. This will be collected via a salary deduction. You can choose whether to pay this over 1-3 months from your salary or as a one-off payment on commencement in post. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £22.00, Standard DBS check £22.00 and Enhanced DBS check £42.00.
You are encouraged where possible, to register for the DBS update service. This is an annual registration fee of £13. By registering for the update service you will not have the additional cost of repeated disclosures.
Should you withdraw your application, you may be required to reimburse the cost of the DBS check.
DBS checks remain free of charge for volunteer positions.
By submitting an application for this vacancy you are confirming your agreement to the above in the event you are successfully appointed.
The DBS Code of Practice can be accessed here.
Please ensure that you read the Person Specification attached below as your application will be judged against this.
Please note that every effort will be made to keep the vacancy live until published closing date, though there may be instances where such interest is generated, that for administrative reasons the post may close earlier.
Please note that in line with national NHS guidelines this Trust operates a strict non-smoking policy. Members of staff are not permitted to smoke on Trust premises or grounds at any time nor take breaks during working hours for the purposes of smoking.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Qualifications
Essential criteria
- Good General Education
- GCSE English and Maths or equivalent
Desirable criteria
- Word processing RSAII or equivalent experience
- European Computer Driving Licence (ECDL)
Skills
Essential criteria
- Microsoft Word
- Communication Skills
- Neat Legible Writing
- Organisational skills
Experience
Essential criteria
- Personal qualities in dealing with complex/vulnerable patients
Desirable criteria
- Dental Nurse Experience
Personal Attributes
Essential criteria
- Caring Nature
Other
Essential criteria
- Car owner/driver and possess full UK Driving Licence, or be mobile & able to visit locations as & when required
Further details / informal visits contact
- Name
- Heather Woodburn
- Job title
- Dental Coordinator
- Email address
- [email protected]
- Telephone number
- 01524 406722
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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