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London Ambulance Service NHS Trust
About
The London Ambulance Service NHS Trust (LAS) is the largest free ambulance service in the world, caring for more than one-and-a-half million patients every year.
We are the only London-wide NHS Trust and are at the frontline of the NHS in the capital. We serve an area of approximately 620 square miles. Broadly speaking, this is the whole area within the M25.
We have two main functions - the provision of an Accident and Emergency service to respond to 999 calls and our Patient Transport Service, which performs an important role in taking patients to and from their hospital appointments.
In addition, we also manage the Emergency Bed Service, which co-ordinates registers of specialised care facilities available across London, along with some national monitoring services.
Contact
- Address
- London Ambulance Service Headquarters
- 220 Waterloo Road
- London
- SE1 8SD
- Contact Number
- 020 3069 0260
Education Contracts Manager
Closed for applications on: 10-Jun-2024 00:02
Vacancy status: Closed
Closed for applications on: 10-Jun-2024 00:02
Key details
Location
- Site
- Dockside Education Centre
- Address
- 1000 Dockside Road
- Town
- London
- Postcode
- E16 2QU
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
Salary
- Salary
- £49,178 - £55,492 per annum inc of HCAS
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 7)
Specialty
- Main area
- Education Contracts Manager
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.
We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city. We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.
We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.
We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time
Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.
Job overview
The post holder will assist the Business Manager, Clinical Education and Standards, in the implementation of strategic plans and support the development of initiatives aligned to the Trust’s Education and Quality Strategies and National quality, and represent the Business Manager across a variety of business activities. The post holder will lead in the instigation, tendering and management of a spectrum of contracts associated with Trust-wide and departmental programs and will be required to contribute to drafting contracts and to finalise these with respective internal and external teams. As part of overseeing contracts management and compliance, you will lead the CES education contracts team, and oversee affiliated operational activity to assure a customer-focused and responsive service for Trust-wide education.
Advert
- Assist the Business Manager in the implementation of strategic plans and development of Trust/National initiatives.
- Responsible for contributing to, modifying and reviewing draft contracts.
- Oversee contract management and governance and ensure contract compliance.
- Line manage staff and oversee associated operational activity.
- Lead in the instigation, tendering and management of contracts.
- Plan, manage and implement education projects.
- Responsible for the generation of business plans, reports, Board papers, inclusive of quality impact documents and associated procurement documentation, assuring that business and procurement milestones are met for in-year fiscal realisation and budget management.
- Lead on strategies to effect maximum access to education.
- Represent and act as a point of contact for the Business Manager, liaising internally and externally with all levels of management, staff and organisations.
- Subject matter expert to purchasing processes.
- Support horizon scanning for business development and education opportunities.
- Perform any other duties that are commensurate with the role as directed by the line manager.
Working for our organisation
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Detailed job description and main responsibilities
Line manage direct reports and volunteers and supervise indirect reports.
Provide leadership, advice and mentorship for direct reports, agreeing both personal and development objectives and plans.
Perform regular appraisal and constructive feedback for direct reports to facilitate their achievement.
Manage performance, disciplinary and grievance issues ensuring that standards of best practice are understood and applied, implementing appropriate action as required.
Assure alignment to the Directorate’s strategic objectives for workforce development.
Assign, monitor and review the workload of reports.
Responsible for leading contract management, assuring adherence to Standing Financial Instructions, Public Contract Regulations and regulatory frameworks.
Lead on mandated / designated external partnership projects and associated meetings.
Effectively communicate key messages to internal stakeholders and suppliers, overseeing communication strategies for education programmes, projects and initiatives.
Contribute to alignment with the Trust’s and the Directorate’s strategic objectives for clinical workforce development.
Build strong and effective internal relationships to promote effective working across departments to ensure smooth delivery of actions and Trust priorities.
Support the Business Manager in the implementation of actions arising from externally funded initiatives and programmes.
London Ambulance Service NHS Trust is a member of the Business Disability Forum and is a Disability Confident Committed Employer.
In addition to the basic salary for all Agenda for Change posts, London Ambulance Service NHS Trust in line with the NHS Agenda for Change provides 15% or 20% High Cost Area Supplement (HCAS) dependant on the location of your role. The supplement is subject to minimum and maximum payment.
High Cost Area Supplement (HCAS) for part time employee will be based on the part time salary.
Please note, the selection processes at London Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications is monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Correspondence regarding an application will be done via email to all job applicants. Please ensure you provide a current e-mail address on the job application form and please check your email inbox regularly.
If you are successful at interview and offered employment, your personal details will also be transferred into the national NHS Electronic Staff Records system.
Pre-employment checks will be required for all applicants who are issued with a conditional offer of employment. This includes Disclosure and Barring Services (DBS) checks as required for the post and registration with the DBS update service. Documents presented for the purpose of Identity Checks will be verified for authenticity via an ID Scanner. The security features to be checked include machine readable zone, ultra violet image and infra-red image.
The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
If you do not hear back from us within four weeks of the advert closing date, please assume that you have not been successful at the shortlisting stage.
Applicant requirements
Person specification
Personal Ability
Essential criteria
- Proven ability to problem solve
Qualifications, Accreditations, Education
Essential criteria
- First degree or equivalent
- Educated to masters level or equivalent professional qualification or equivalent experience, relevant to the role
- Clear and robust evidence of continuous personal and career development
- Project management or leadership qualification
Desirable criteria
- Professional qualification in the field of education or procurement
Experience
Essential criteria
- Track record of success in the delivery of projects/initiatives
- Proven experience of formal procurement procedures and contract management or a contract management oriented role
- Managing, developing, coaching, mentoring and motivating staff and indirect reports
- Ability to organise self and others to prioritise work effectively and meet deadlines
- Experience of market engagement and tendering
- Supplier performance management, including contractual KPI analysis
- Working with multiple external suppliers and multidisciplinary teams at all levels
- Networking and developing effective stakeholder relationships by maintaining a regular presence with multiple suppliers
- Writing high level reports, business cases, briefings and Board documents for senior managers
- Provision of high-level support to external committees and meetings
- Experience of leading and chairing meetings with evidence of facilitating complex negotiations to a successful outcome
- Experience of working within the NHS or in an urgent care service setting
- Experience of driving change
Desirable criteria
- Supporting strategic initiatives within the context of NHS frameworks
Knowledge and Skills
Essential criteria
- Knowledge of contract management life cycle and governance (public sector)
- Working knowledge of contracts and contracting terms for supply of goods and services
- Proven ability to participate in the tendering of large value contracts and strong financial acumen
- Strong relationship management skills with internal stakeholders and external suppliers, through influencing, networking and collaboration; effectively working across professional boundaries.
- Highly effective and excellent communication skills with the ability to articulate both in writing and verbally, complex technical issues to a wide range of recipients in potentially hostile, competitive, complex or sensitive environments; recognising and ensuring barriers are constructively overcome
- Very good data analytical skills, reporting on qualitative and quantitative data, to inform operational and strategic plans
- Exceptional planning and organizational skills, for self and others, prioritising work effectively to meet deadlines whilst balancing competing priorities
- Ability to plan and prioritise own workload, balance competing priorities and make difficult decisions, and work independently.
- Evidence of proficiency in using digital technologies (E.g. procurement, finance and learner management systems; E.g. Bravo/Jaggaer, ESR, GRS, Totara, E-Proc.)
- Ability to work remotely and work at designated locations
Further details / informal visits contact
- Name
- Akunna Akpan
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07789 033809
- Additional information
Hannah Curror - [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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