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UK Health Security Agency

Gwybodaeth

The UK Health Security Agency (UKHSA) will be responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage. UKHSA will ensure the nation can respond quickly and at greater scale to deal with pandemics and future threats.

Cysylltu

Address: 10 South Colonnade; London; E14 4PU

Darganfod rhagor

Swyddi Gwefan

Closed

Cyf: 919-19510571-HH EXT ID y swydd wag: 6317306

Business Operations Manager

Closed for applications on: 24-Meh-2024 00:02

Statws y swydd wag: Closed

Closed for applications on: 24-Meh-2024 00:02

Lleoliad

Gwefan: Cambridge Forvie, Harlow Nexus or Mildenhall Hub.
Tref: Cambridge Forvie, Harlow Nexus or Mildenhall Hub
Cod post: CM17 9LX
Major / Minor Region: Llundain

Math o gontract a phatrwm gwaith

Contract

Parhaol

Oriau

Llawnamser
Rhan-amser
Rhannu swydd
Gweithio hyblyg

37.5 awr yr wythnos

Cyflog

Cyflog: £38,724 - £46,231 per annum
Cyfnod cyflog: Yn flynyddol
Gradd: (Civil Service: Senior Executive Officer (SEO))

Arbenigedd

Prif leoliad: Business Operations Manager

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Financial and Resource Management

• In conjunction with the Directorate’s allocated Finance Business Partner and Director/Deputies, undertake the annual budget setting review, coordinating the various budget setting activities.
• Undertake regular budget monitoring in liaison with the Finance Business Partner. Initiate, and be responsible for any consequent remedial action on behalf of the Director, in conjunction with the allocated Finance Business Partner.
• Having operational oversight of the Directorate’s budget, capital spending and staffing costs throughout the year, working with the Finance Business Partner to identify potential overspend/underspend and any remedial action.
• Undertakes procurement activity in liaison with Procurement Professionals

Human Resources Management

• Support the senior management team to plan, implement and coordinate delivery of an effective training and development programme for the Directorate working in liaison with L&D and Workforce colleagues were appropriate.
• Oversee recruitment activity for the directorate working with recruitment, HR and Finance teams where appropriate.
• Support the successful induction of new staff into the Directorate or Centre, including organisation of new IT equipment, passes etc.

Planning and Organisation

• Contribute to the planning of Boards and Committees for the Directorate, identifying interdependencies across Programmes/functions
• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with business priorities.
• Contribute to short-, medium- and long-term business plans, achieving quality outcomes.
• Work with and support the Directorate’s Senior Leadership team to ensure adequate planning for key cross Directorate meetings, to include preparing schedules for agendas, to reflect business and programmatic priorities.
• Oversight of key directorate projects, including working with project and programme professionals to create and maintain effective project management plans and processes.
• Develop and implement effective records management processes relevant to business needs and ensure they are maintained.
• Establish, develop, and maintain office and operational systems for effective working.
• Contribute to the development of key performance indicators for the successful assessment of individual and work area’s success.
• Support aspects of Research and Development activities, collating information, analysing data and reporting findings.

Communication and Key Working Relationships

• The post holder will develop effective working relationships and communicate regularly with a wide range of individuals, including internally: clinical and non-clinical staff, scientists, academics, corporate staff e.g. HR and Payroll, managers and Directors. External: NHS, Academic Institutions, other Civil Service Departments, public bodies, stakeholders and members of the public. This may include verbal face to face communication, including delivering presentations and by phone, email, correspondence, reports and briefings.

Personal and Professional Development

Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role.

Other

• In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures.
• All staff will adhere to the UKHSA values actively demonstrating the positive behaviours All staff are expected to contribute to the delivery of corporate goals and objectives.
• The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures
• As a Category 1 responder under the Civil Contingencies Act 2004, UKHSA has a set of civil protection responsibilities which it must fulfil in the response to any emergency or major incident. Staff may be asked to contribute to the preparedness for and response to major incidents and emergencies (as defined in the UKHSA Concept of Operations) as required.
• This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate and the Organisation.

Essential criteria

You will be assessed on the below essential criteria, which have been selected from the Job Description

• Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement process.
• Understanding or working knowledge of the public sector (and healthcare environments).
• Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style.
• Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
• Ability to draft briefing papers and correspondence at a senior level.
• Ability to deal with complex matters and difficult situations, requiring persuasion and influence.
• Ability to plan for long and short-term and adjust plans and resources to meet requirements.

Desirable criteria

• Educated to graduate degree level/NVQ6 level or equivalent experience.
• Experience of working in a public sector organisation.
• Experience of managing and motivating a team and reviewing performance of individuals.
• Experience of managing projects.
• Knowledge of project principles, techniques and tools.
• Ability to operate in a politically sensitive environment.
• Ability to use digital tools and understand where they can best be deployed.

Selection Process:

This vacancy will be assessed using a competency-based framework which will assess your Qualifications, knowledge and experience and skills and capabilities outlined in the main essential criteria.

Stage 1: Application & Sift
Competency-based assessments
You will be required to complete an application form. You will be assessed on the above essential criteria, and this will be in the form of ;

a CV/ Application form (‘Employer/ Activity history’ section on the application)
a 750 word Statement of Suitability. This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

The CV / Application form and Statement of Suitability will be marked separately, and you must pass both to move forward to interview.

In the event of a large number of applications we will longlist.

If you are successful at this stage, you will progress to interview & assessment

Please do not exceed 750 words. We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a (single) face to face interview at the Harlow office.

Knowledge, experience, skills & abilities will be tested at interview

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location information  

UKHSA operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations Cambridge, Harlow and Mildenhall.

Eligibility Criteria

 Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  

Security Clearance Level Requirement  

Successful candidates must pass a disclosure and barring security check.  

Successful candidates must meet the security requirements before they can be appointed.

Working for the Civil Service:

The Civil Service Code sets out the standards of behaviour expected of civil servants.  
  
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.  

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.  

It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:  

life sentences

arson  
sexual offences  
hate and terror offences

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.  

  If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available 

 Starting salary 

Entrants to the Civil Service are expected to start on the minimum of the pay band.   

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.   

Either case is determined by whichever is the highest.  

For further details please refer to the Information Sheet - Starting Salaries & Benefits attachment 

IMPORTANT - PLEASE READ

Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.

This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.

For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment.  You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy. 

Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

Late Applications will unfortunately not be considered.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via  email:  [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

Interview expenses will not be reimbursed.

UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 Benefits of working at UKHSA include:

Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday
Access to a generous Defined Benefit pension scheme with employer contributions.
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
Access to a retail discounts and cashback site.
We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
We also offer a generous maternity/ paternity and adoption leave package.

Hybrid Working

UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.

As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview.   If you wish to be included in this scheme please tick the box on your application form.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.

An adjustment is a change to the recruitment process or an adjustment at work.

This is separate to the Disability Confident Scheme.

If you need an adjustment to be made at any point during the recruitment process you should:

Contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police Check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Security Vetting

Please check the Security Clearance needed for the role and follow the link for more information:

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Manyleb y person

Essential

Meini prawf hanfodol

Significant relevant experience working in a business support role, including experience of monitoring budgets and procurement process.
Understanding or working knowledge of the public sector (and healthcare environments).
Analyse and use a range of relevant, credible information from internal and external sources to support decisions, communicating in the most appropriate style.
Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
Ability to draft briefing papers and correspondence at a senior level.
Ability to deal with complex matters and difficult situations, requiring persuasion and influence.
Ability to plan for long and short-term and adjust plans and resources to meet requirements

Meini prawf dymunol

Educated to graduate degree level/NVQ6 level or equivalent experience.
Experience of managing and motivating a team and reviewing performance of individuals.
Experience of managing projects.
Knowledge of project principles, techniques and tools.
Ability to operate in a politically sensitive environment.
Ability to use digital tools and understand where they can best be deployed.
Experience of working in a public sector organisation.