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Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
About
Northumbria Healthcare NHS Foundation Trust is an award winning NHS Foundation Trust which provides hospital and community health services in North Tyneside, and hospital, community health and adult social care services in Northumberland.
Ward Administrator
Closed for applications on: 9-Jul-2024 00:01
Vacancy status: Closed
Closed for applications on: 9-Jul-2024 00:01
Key details
Location
- Site
- Wansbeck General Hospital
- Address
- Woodhorn Lane, Ashington NE63 9JJ
- Town
- Ashington
- Postcode
- NE63 9JJ
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
Salary
- Salary
- £22,383 pro rata per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Medicine & Emergency Care
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Job overview
Ward Administrators - Adult Inpatient Wards Wansbeck
Ward Administrators have a vital role providing administrative support to adult inpatient wards, working closely with clinical team to support the provision of safe high-quality care.
We are looking to appoint to various hours to cover our 7 day service - if you have any questions please contact us.
Advert
To provide a reception service for ward, acting as first point of contact for patients, visitors and health professionals.
Undertake the day to day management of patient visiting booking systems for ward.
To facilitate good communication with other wards and departments involved in the care of ward patients or functions of the ward.
Input data regarding all admissions, transfers and discharges onto Patient Administration System and other internal/external IT systems.
Support Ward Manager with administrative tasks relating to Healthroster, Electronic Staff Record system and other administrative duties.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
- Must be able to demonstrate the English language proficiency required for this post.
- Act as first point of contact responding to telephone calls from relatives/carers requesting information regarding patient condition and booking visiting slots.
- With all wards and departments when organising appointments, transport, data collection, tracing and retrieving medical records
- Deals with enquiries from clinical staff, and the public, concerning admissions, discharges and transfers
- Verbally handover information on non-clinical matters received as part of work
- Assist with rostering i.e. entering and adjusting shifts as directed by the Ward Manager. Retrieval of rotas if requested and assisting with E-Rostering.
- Respect and promote the individuality, dignity and independence of patients / family /carers.
- Take part in in-service activities in order to enhance practice and personal development.
- Be aware of the security of premises.
- Ensure safe custody of patient’s property and valuables.
- Participate in audit and quality initiatives as required.
- To be aware of and adhere to policies and procedures.
- To undertake mandatory training requirements and support Ward Manager in the ESR booking of the clinical teams training.
- Assist in ensuring that a safe environment is created and maintained for all patients and fellow workers.
- Maintain high standards of cleanliness in accordance with Infection Control Policy.
- Work in accordance with Health and Safety standards and protocols and comply with departmental policies and procedures.
- Effectively communicate with the multi-disciplinary / multi-departmental teams.
- Effectively communicate with all administration teams, nursing staff, patients, relatives and carers.
Essential criteria will be found in job description.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Northumbria Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
- Basic computer skills
Desirable criteria
- NVQ Customer Care
Further details / informal visits contact
- Name
- Lesley Hood
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 07841865335
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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