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Oxford University Hospitals NHS Foundation Trust
About
The Oxford University Hospitals NHS Foundation Trust (OUH) is one of the largest acute teaching Trusts in the UK, with a national and international reputation for the excellence of its services and its role in teaching and research.
Find out more about the Trust on their web-site at www.ouh.nhs.uk
Watch how OUH goes about delivering compassionate excellence on the ouhnhs YouTube channel
Data Quality & RTT Team Leader
Accepting applications until: 30-Jul-2024 23:59
Vacancy status: Open
Accepting applications until: 30-Jul-2024 23:59
Key details
Location
- Gwefan
- Unipart House
- Cyfeiriad
- Garsington Road
- Tref
- Oxford
- Cod post
- OX4 2PG
- Major / Minor Region
- Oxfordshire
Contract type & working pattern
- Contract
- Permanent: Full time, Monday to Friday
- Oriau
- Full time - 37.5 hours per week (Monday - Friday)
Salary
- Cyflog
- £28,407 - £34,581 per annum pro rata
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 5)
Specialty
- Prif leoliad
- Ophthalmology
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Trosolwg o'r swydd
We are welcoming applications within Ophthalmology for the newly created role of Data Quality & RTT Team Leader, based out of Unipart House in Oxford.
The Data Quality & RTT Team Leader will be responsible for overseeing the pathway validation and failsafe processes within the Directorate, directly supporting our delivery of patient waiting times for treatment and managing timeliness of follow-ups for patients across our highest risk services.
The post holder will be required to provide line management, supervision and support to all Validation Officers and Failsafe Officers within Ophthalmology.
Planned interview date - 8th August 2024
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- To be responsible for all aspects of data quality and RTT pathway validation within the Ophthalmology directorate, across both surgical and medical modalities.
- Provide direct line management to a team of RTT validation and failsafe officers, as well as being responsible for overseeing progress against EPR worklists across the service, in collaboration with other Team Leaders in the administration team.
- The post-holder will also provide support to the wider directorate in relation to supplying adhoc reports/data from the ORBIT+ system, in support of business cases and service development.
Gweithio i'n sefydliad
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
-
General Administrative Duties
· Oversee the validation of RTT patient pathways with both the surgical and medical modalities, to support delivery of waiting time compliance.
· Ensure relevant SOPs and processes are developed within the Data Quality team, to support reliability and access of data across the directorate.
· Plan and organise your workload to ensure deadlines and objectives are met.
· Deal with correspondence (e-mails, letters, phone calls) as required by the service, taking action or drafting brief responses when appropriate.
· Demonstrate good attention to detail and the ability to produce accurate data sets and reports as required.
· Act as a primary point of contact within the directorate in relation to RTT performance issues, liaising and escalating to the Service Manager where appropriate for support.
· Be responsible for providing and receiving both complex and sensitive information in collaboration with a number of internal and external parties at all levels, as required within the service
· Support the Data Quality team at Unipart House in ensuring consistent and robust administrative cover across both the service
Data and Performance Management
· Take a lead role in data quality management of the service, including EPR worklists, RTT pathway validation and lost-to-follow-up
· Manage access control and security of the IT systems within ophthalmology, in collaboration with other Team Leaders in the service.
· Regularly export and review the long-waiting patient pathways within the service, to ensure we are tracking the priority patients, to be compliant with waiting-time targets as defined by NHSE.
· Optimise the coordination of all data management and processing activities and to provide updates and training to the team where necessary.
· Produce data summaries and custom data exports at the request of the leads, using ORBIT+ where appropriate
· Ensure compliance with Data Protection Act across the team and act as a role model in relation to this
· Contribute to the development and update of databases and maintain filing systems, to manage the storage and access of data.
· Ensure that data is available and up to date for any meetings related to the Failsafe team and attend related meetings to convey the relevant information
· To support and facilitate audits where appropriate, liaising with clinical and administrative staff to ensure the availability of reliable data
· To act as a central support resource in relation to data across the service
· To be responsible for proposing and implementing changes to practice and processes within this area, contributing towards ongoing service development and potential efficiencies
Human Resources
· Provide line management and supervision for the RTT Validation and Failsafe Officers based at Unipart House
· Work with the Directorate Management Team to manage the recruitment and selection processes, and the training, of administrative staff across the Directorate.
· Maintain a good working knowledge of Trust HR policies including, but not limited to, performance management, sickness absence management and disciplinary procedures.
· Identify and act upon concerns in line with the above policies, working closely with the divisional HR team.
· Ensure that day to day administration cover is in place to support the departments; this will include the effective monitoring and management of annual leave and sickness to ensure appropriate levels of cover are maintained.
· Undertake annual appraisals, setting objectives and taking responsibility for ongoing review and compliance with these.
· Ensure compliance with statutory and mandatory training across the administrative team.
· Act as an inspirational role model to the team, demonstrating the Trust values at all times.
General
· Report incidents using the Trust Incident reporting system and support the investigation, review and learning from incidents.
· Investigate and co-ordinate responses to informal and formal patient complaints.
· Ensure that patient experience and quality of care is considered at all times.
· Using the e-procurement programme, be responsible for ordering, delivery and returning of any items, ensuring that invoices are process in line with Trust policy. Source and order specialist equipment as needed for the team
COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.
Nursing and Midwifery: For candidates applying from outside the UK: Please be advised that we work in partnership with Envertiz who will be managing your recruitment therefore by applying you are consenting to us passing your contact details and application to Envertiz so they can manage your recruitment and on-boarding. If you do not consent to this, please do not apply.
Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.
Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.
Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.
No unsolicited recruitment agency telephone calls or emails.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Education and qualifications
Meini prawf hanfodol
- Evidence of continued professional development
- • GCSE English Language & Maths (or equivalent) at grade C or above
Meini prawf dymunol
- IT qualification (ie. ECDL)
Experience
Meini prawf hanfodol
- • People management experience, preferably within an NHS environment.
- • Experience working within an NHS environment
- Knowledge of administrative processes
- Experience working with complex data sets
- • Experience of dealing with ‘highly complex/complex information etc
Meini prawf dymunol
- Experience working within a hospital environment
- Understanding of basic financial management
Skills
Meini prawf hanfodol
- o Computer literate with experience of working with the Microsoft Office package, particularly Microsoft Excel
- o Excellent interpersonal skills with the ability to gain and sustain credibility with key stakeholders
- o Ability to lead, motivate and support a team.
- o Excellent attention to detail
- o Analytical and reporting skills
Meini prawf dymunol
- o Working knowledge of hospital computer systems including EPR, Medisoft & ORBIT+
Documents
Further details / informal visits contact
- Enw
- Joshua Buckingham
- Teitl y swydd
- Directorate Manager
- Cyfeiriad ebost
- [email protected]
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