Trac proudly powers the recruitment for
University College London Hospitals NHS Foundation Trust
About
Contact
- Address
- Trust Headquarters
- 250 Euston Road
- London
- NW1 2PG
- Contact Number
- 0845 1555 000
Find out more
JobsHead of EHR Agile Delivery
Closed for applications on: 14-Jun-2024 00:01
Vacancy status: Closed
Closed for applications on: 14-Jun-2024 00:01
Key details
Location
- Site
- University College London Hospitals -Maple House
- Address
- 149 Tottenham Ct Rd
- Town
- London
- Postcode
- W1T 7NF
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £91,317 - £104,122 Per annum inclusive of HCAS
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 8d)
Specialty
- Main area
- Electronic Health Record
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Job overview
We are looking to recruit an experienced Release Train Engineer or agile coach with delivery experience to lead this function for our Electronic Health Record (EHR) team of 130+ members responsible for its workflow design, configuration, end user training and system maintenance.
Following two years of a successful journey to adopt (SAFe) agile practices for workflow and software configuration, we are now at a point where coaching the team, PI planning and Agile Release Train (ART) management is too large to share amongst the management team.
We are currently refreshing our end user governance model and introducing a Head of Product for our EHR, Epic. The next 18 months will see our EHR be expanded to another NHS Trust making the ART and PI planning more complex.
This will be a challenging role comprised of coaching and developing the EHR team, reviewing and improving our existing ways of working and adapting the ART to work in tandem with evolving Product Function.
There are also inherent challenges about the vast and complex nature of both Epic, made up a 30+ area of expertise and the acute hospital environment, made of hundreds of teams and stakeholders. These make for a very challenging environment in which to make agile successful, requiring good relationship management and adaptation from the textbook – an inflexible process approach is unlikely to be successful.
Advert
You do not need to have previous experience of the Epic system as training can be provided, however knowledge of it or another EHR is an advantage. A knowledge of, and ability to implement, coach and drive, agile and product methods will be key to success - our delivery methodology is based on https://scaledagileframework.com.
Applicants are encouraged to read the role description for further information, but this is a new role and therefore candidates should expect it to evolve over time.
The initial part of the role will be to understand the complexity or Epic and material challenges to making teams cross functional. Taking ownership for team training and working with EHR Delivery Managers you will have to formulate a plan to reduce cross-team dependencies.
From the start all our development and maintenance processes will need review and adapting to work with the new Product function as it evolves. This role will take a key leadership position in SCRUM and agile ceremony oversight, standardising delivery of business-as-usual maintenance functions and leading our twice-yearly upgrades of Epic.
In addition to facilitating the ART, you will need to balance instilling a drive and need for continuous improvement within the team, with establishing a solid and stable set of core knowledge and skills. Both in agile but also, with the EHR Delivery Managers, in release management, quality control, development approaches and design skills across the team.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
-
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
-
National Hospital for Neurology and Neurosurgery
-
Royal National ENT and Eastman Dental Hospitals
-
University College Hospital Grafton Way Building
-
Royal London Hospital for Integrated Medicine
-
University College Hospital Macmillan Cancer Centre
-
The Hospital for Tropical Diseases
-
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
For the EHR team, this is also a period of growth and expansion. While this role will be focused on UCLH initially, we are expanding Epic to another NHS Trust over the next 18 months. This will evolve and expand the product and delivery space further and this role will play a pivotal part in how the development of Epic across two organisations is successfully delivered.
This role will be key in steering the evolution of the Epic Electronic Patient Record at UCLH for the 12k staff, 14 sites and 1m+ patients per year it supports.
It should be noted that this role is being introduced alongside two other roles:
- Head of Product, which is based on the SAFe Product and Lean Portfolio management functions and out to advert currently
Head of Epic Training and Adoption, which is already in post
Come and be a part of the best NHS trust in England to work for, according to our staff*
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person specification
Knowledge & Qualifications
Essential criteria
- Degree and / or an appropriate professional qualification or equivalent experience
- Higher professional or management degree at masters level plus additional formal training and professional development
- Knowledge and understanding of a range of issues across the NHS and NHS patient agenda in relation to UCLH and the local specialist cancer agenda.
- Certified in to a high level in Agile Delivery, ideally SaFe.
- Sustained record of continued professional development
- Specialist knowledge of Epic, sufficient to delivery multiple enterprise wide programmes
Desirable criteria
- Project-management qualification
Experience
Essential criteria
- Work in a large and complex organisation (public or private)
- Experience of working at a senior management level with experience and knowledge of the NHS
- Experience of managing complex, large-scale and high-profile projects
- Experience of developing complex business cases
- Experience of operating through influence and networks rather than direct authority
- Commitment to self-development with ability to demonstrate in-depth knowledge of current thinking and policy affecting health and public sector
- Experience and knowledge of transformation and change programmes within large, complex health organisations.
Desirable criteria
- Experience in Organisation Development design and delivery
- Experience of leading a successful communications campaign
- Experience in operating in and managing diverse multidisciplinary team
- Experience of negotiations with commissioning bodies
- Experience in a consulting environment
Skills & Abilities
Essential criteria
- Excellent skills of influencing, persuasion and negotiation
- Proven ability to present ideas clearly and succinctly – both verbally (including presentations) and in writing.
- Quality focussed with an innovative approach and the ability to solve complex problems
- Strong analytical and data-evaluation skills, with the ability to solve complex problems
- Ability to present complex data in a clear and easily understood format – both verbally and in writing.
- Strong political awareness, and evidence of working well within highly sensitive environments
- Ability to work flexibly in a fast changing environment
- Ability to form excellent relationships with a wide stakeholder base
- Good organisational skills and abilities
- IT Literate
- Ability to lead a team effectively
Desirable criteria
- Strong grasp of financial data, and ability to understand and interpret financial models
Other Requirements
Essential criteria
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Further details / informal visits contact
- Name
- Richard Poole
- Job title
- Head of EHR
- Email address
- [email protected]
- Additional information
If you have any questions about this vacancy please contact Richard Poole, Head of EHR: [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.